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2.3 Based on 277 reviews
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  • Customers like
    • Location 12
    • Cleanliness 9
    • Most of equipment 9
  • Customers don't like
    • Customer service 26
    • Unprofessional employee attitudes 18
    • Rude employee 17

Have been a patron for approx. 2 weeks. I'm not seeing the hype. i workout there in Madison 3-4 nights a week ; 1st No WIFI and the attendant says there will not be any. Really, you are a nation wide company. 2nd- there's a lady who hogs 2 machines by covering one machine w/ a towel while she uses the other. 3rd- the attendants stay behind the desk the entire time I'm there. If you have any questions, you had better head to the desk. 4th- Fri... Read more

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The manager sends nude photos to HUSBANDS. Steer clear. She has gotten away with it so far. Good luck to couples that join. Did it at another location. Done once, done twice. So on and so on. Read more

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Since 2006 i have been a member of planet fitness off and on. I have never had a problem with planet fitness until the last 6months. I am an old pale white lady,almost 60 years. I go to the suntanning booth so people do not make fun of me. I will never have a tan but atleast i am not so so pale that people ask me me if i am tired all the time. The past 6 months i have been picked on by the employees at planet fitness ,kissimmee florida. I... Read more

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The Planet Fitness in Morrisville, PA always has people standing outside smoking and I just cannot believe it. Who goes to the gym to smoke? I mentioned it to the employee behind the counter and was told they can only control the smoking by the front doors, but anywhere else is allowed. What? That is the stupidest thing I ever heard... Besides the smoking, the windows are always filthy and have smudge marks all over them. There is also only... Read more

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I have been a member since day one myself. I have never had anything but positive encouragement from any of the staff. In fact I have become friends with some of them. Read more

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Hello! I am from Tyler tx and I am member of planet fitness here.. Thursday I got to the gym at 7:30pm I use the bar for squats so I request that thing that u use to not hurt ur shoulder at the front desk. To get that I need to leave my keys or something just to make sure I bring that back! So I give my locker key to the manager, he Just threw them at the counter. So went I was ready to go home at 9pm he was going and the girl in the front CAN... Read more

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I'm a member at the Hillsborough New Jersey site and they claim there is a policy no children not even to sit there not even to use the Machinery cannot be on the premises. My daughter is 10 years old they don't need to babysit her she just sitting there watching TV. This is now all occurring after a year of being a member they hire new people and now the rules change Read more

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Yes, I have had an unpleasant experience with an employee at Planet Fitness in Southfield, Michigan. Example: I had two visiting relatives from NY who wanted to come work out with me. I'm a black card member and I usually go with a friend who is also a black card member. My friend arrived first and went to the locker room; then I arrived with two guests. This employee told me I can only have one guest; he said the other one couldn't stay. ... Read more

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James Gravely is my awesome Trainer at Planet Fitness in Millville, NJ!!! He has been training me since September of 2015 and I have lost 20lbs He is also excellent at making accommodations for any physical issues that I may have; however, most notably he has gone beyond the call of duty by texting me my work-outs while he has been out of work after a knee replacement!!!! There are not many trainers who would bother with their clients when they... Read more

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I believe that the Murrells Inlet Planet Fitness has the most unprofessional staff members than any other PF I have visited, in the afternoons that is. Now, there is one African American gentleman that always greets customers coming in/going. I can tell that this gym is not used to a certain population working out here. GET OVER IT, WE'RE HERE!!!!!! LET'S BE FRIENDLY AND WORKOUT 2GETHER Read more

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