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  • Customers like
    • Location11
    • Cleanliness9
    • Most of equipment7
  • Customers don't like
    • Customer service26
    • Unprofessional employee attitudes16
    • Rude employee14

  • 2 hours ago
  • Fitness Centers
  • Canton, Ohio
  • Membership Texting
  • 3

Canton, Ohio location allows people to sit on equipment as long as they like while texting and will not ask them to move so people can actually use the equipment. One third are texting while sitting on machines at any given time. They say "Nothing we can do they aren't calling"? There is usually only two machines and sometimes only one to use depending on the exercise . This is not for people who... Read more

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  • Aug 24
  • Fitness Centers
  • Member Dues
  • 3
  • 3
  • 70
  • REVIEW RATING 4/5

Wanted to cancel my membership due to an injury. Was told I must come in or write a letter explaining why. Why could I not cancel via the phone or e-mail?????????? Your cancellation policy is a Joke! Your hundred wood minimum is also a Joke!!!!!!!!!!! Your hundred wood minimum is also a Joke!!!!!!!!!!! Your hundred wood minimum is also a Joke!!!!!!!!!!! Your hundred wood minimum is also a... Read more

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  • Aug 23
  • Fitness Centers
  • Lake Charles, Louisiana
  • 2
  • 2
  • 39
  • REVIEW RATING 3/5

Planet Fitness is like an "adult daycare" gym. There are too many "***" rules. I go to a regular gym where it is not operated like a "daycare". Read more

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  • Aug 22
  • Fitness Centers
  • Concord, California
  • 1
  • 1
  • 16
  • REVIEW RATING 3/5

I think that everytime you go to different gym. You shouldnt have to sign a paper. Ita a waist pf paper. Its bad. So waistfull Read more

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  • Aug 18
  • Fitness Centers
  • San Antonio, Texas
  • 5
  • 5
  • 299
  • REVIEW RATING 5/5

I walk into the club ready to work out! The manager actually signed me in. I was on my 3rd set on the smith machine when I was approached by a worked telling me I need to change my shirt! "I had a cut off shirt which was cut 2inches below my arm pit" This made me upset for a couple of reasons. 1st I was never informed there was a dress code! 2nd I seen shirts worse than the one i had on! 3rd... Read more

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  • Aug 18
  • Fitness Centers
  • Miami, Florida
  • 1
  • 1
  • 19
  • REVIEW RATING 3/5

Planet Fitness saint petersburgs fl you need limited time in machines, if staff realizes that certain equipment is used more than others they should relay this information to the home office, so equipment changes can be made Read more

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  • Aug 18
  • Fitness Centers
  • Houston, Texas
  • 1
  • 1
  • 94
  • REVIEW RATING 4/5

I went to the gym to workout and when I checked in, I was told my account was delinquent. I have automatic withdrawal from my bank account, which has ample funds. To rectify the problem, I was told to log-on to my account and make a payment--a time consuming solution. I am still waiting an hour later for my username/password. Meanwhile, I checked my bank account, and the payment was made... Read more

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  • Aug 18
  • Fitness Centers
  • Kansas City, Kansas
  • 1
  • 1
  • 41
  • REVIEW RATING 4/5

I think they suck ***. I have contacted the multiple times and I still ha e not gotten a response. I was told the gym would contact me by the corporate office and still no contact. This place is a joke. They are money hungry douche bags who dont look out for the consumers. I would never recommend this place to anyone ever. They made there money and that is all they worry about. They could give... Read more

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  • Aug 16
  • Fitness Centers
  • Canton, Michigan
  • 1
  • 1
  • 93
  • REVIEW RATING 4/5

I have been harassed for not wearing hard shoes even though I am disabled so can only ride the reclining bike and need to wear softer shoes due to my disability. I do not use the free weights due to my disability and therefore and am in no danger of dropping weights on my feet. Speaking of rules...100 words ridiculous ridiculous ridiculous ridiculous ridiculous ridiculous a a a a a a a a a a a... Read more

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  • Aug 16
  • Fitness Centers
  • Conroe, Texas
  • 2
  • 2
  • 29
  • REVIEW RATING 4/5

Planet Fitness Conroe Texas Manager and Staff very rude and arrogant talk about Lunks. Staffs name is Kaitlyn. Ashamed I referred people to the gym but not anymore Read more

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