Planet Fitness Complaints and Reviews

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Planet Fitness
Main address: 26 Fox Run Road 03801 Newington NH
603-750-0001, , info@planetfitness.com
  • 525+35 mobile complaints
  • $46.7K claimed losses
  • $83 average
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  • 19 hours ago
  • Fitness Centers
  • The Hammocks, Florida
  • 1
  • 2

Went 2 months ago to terminate membership and was told to come back 7/31 to cancel without extra fee. Went today and spoke to Regional Manager, Kimberly who was rude, argumentative, unprofessional and nasty. She told me I could cancel on 11/31. Obviously another tactic to delay canceling. I could not believe such a person was representing the company. I was so disappointed and upset I paid $58... Read more

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I joined planet fitness in June of 2013 I was told that I could cancel my membership at the end of my year without paying the next year annual fee. I went to the location several times to cancel before the annual fee was due I was told I had to wait I then returned at the time I was told to return however I was still charged the annual fee. They are liars and I would not recommend this club. Add comment

  • 2 days ago
  • Fitness Centers
  • Beaumont, Texas
  • Bad Experience
  • 80

Gym & Staff Is Very Nice! Been going to this gym for about 2 months now. However, I decided to go 2 hrs earlier than my normal time which was about 6:30p. I had the worst experience ever with 1 of the members. Went workout in the 30 min workout room & was harassed. Was told that I went over a minute on 1 of the equipment which was not true. She actually gave me & another guy a hard... Read more

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  • 2 days ago
  • Fitness Centers
  • Des Plaines, Illinois
  • Gym Membership Cancellation
  • 1
  • 142

I signed up for Planet Fitness in April of 2013 when my fiance and I moved into a house close to one of their gyms. I registered for the unlimited tanning package, which also required a 12 month commitment. Fine. Well in February of this year, we moved to a new house further away from the gym and going there just wasn't convenient anymore. I called the gym in March to cancel my membership and... Read more

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  • Jul 23
  • Ex Employees
  • Bad Gym
  • 1
  • 238

I work at planet fitness in North Dakota. The hourly wage sucks. The job description sucks. But worst of all, all the cranky b******s that I have to deal with suck. If you signed up to use this gym? YOU HAVE TO PAY FOR IT! Get over yourself. 1) I am not authorized to waive any of the fees that you have acquired because you chose not to use the gym 2) There has to be a contract because this is a... Read more

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  • Jul 22
  • Fitness Centers
  • Middletown, New York
  • Machines
  • 64

I have been a member at pf for over 6years. my concern now is that the new machines have arrived and only one of a few that are there. there used to be 2 torso rotation machines now there is only one you know how many problems there are going to be for folks waiting for the machine. GET ANOTHER MACHINE THERE A SEVERAL MACHINE THAT HAD 2 OF EACH. If you really want to do more fix the... Read more

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  • Jul 18
  • Fitness Centers
  • Membership Cancellation
  • 148

My credit card expired, so I gave them # that was jan,2014. They kept charging my card 20 dollars a month instead of 10. Went into planet fitness in Naperville IL in March 2014, changed my credit card told employee to change the card stop charging on previous card.Cancelled my membership in June on 13th of 2014 because they were charging both my credit cards 10 per month. 2 months later after I... Read more

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I hate it that they don't hv day care I would go every day in the mornings and now I can't because my kids are in summer vacation and when my husband gets here it's too late Add comment

  • Jul 17
  • Fitness Centers
  • Philadelphia, Pennsylvania
  • Stalking Employee
  • 2
  • 312

I have been a Black Card member with Planet Fitness Gym for 5+years. Currently have been attending the (Mayfair location, Levick & Frankford) since they opened. It was late about 11:00pm (or so) and I walk in. As I approach the desk, an employee takes my number. Another employee which is the one I had an issue with from the moment I walked in to the very second I pulled off, approaches me... Read more

Was this review helpful? 1 3

Won a FREE one year membership thru the Rachel Ray show and the facility won't honor it becausd they didn't know corporate was giving those out. Add comment

 
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