2.7
  • Cleanliness7 votes
  • Most of equipment5 votes
  • Location5 votes
  • Customer service19 votes
  • Rude employee14 votes
  • Unprofessional employee attitudes13 votes
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  • 3 hours ago
  • Other
  • Philadelphia, Pennsylvania
  • Planet Fitness
  • 12

Spring started and I asked the maintenance worker if he could turn off the constantly blowing HOT air over at the Exit Sign Heater / AC. I looked at the thermostat and it was set to Heater On up to 75 degrees. The Owners must be Paying a fortune to heat the Red Lion Road Planet Fitness location. The place is hotter than my mother in laws nursing home. Well, the maintenance worker turned off the... Read more

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  • 4 hours ago
  • Fitness Centers
  • Lakeland, Florida
  • 9

I am a senior citizen and a member for many years where I would travel from my home in NJ to my home in Florida using both facilities. I had never complained about anyone if they left the bench wet whereby making me believe it was sweaty or not cleaning at all, or if an individual was nasty or confrontational. However, my recent experience in N. Lakeland planet fitness has made me very... Read more

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  • 22 hours ago
  • Fitness Centers
  • Longmont, Colorado
  • Gym Membership
  • 2
  • 2
  • 51
  • REVIEW RATING 4/5

I got a membership at planet fitness and the first time was a breeze because the guy that attended me was so nice and funny and made the environment fun and comforting for me. The second time I entered the building, it was the worst time ever. The girl that let me in was so mean. You could already tell by her facial expression that she didn't want to be there and wasn't having a good time having... Read more

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  • 22 hours ago
  • Fitness Centers
  • Denver, Colorado
  • Staff
  • 23
  • REVIEW RATING 4/5

The same employees were always there when I went in. A total of 7 or 8 people are at the front desk and obviously judge you nonstop. I thought planet fitness is supposed to be a judgment free zone. A blond chick has the worst attitude and is so sassy and makes it a crappy time to work out. Like I want my entrance to be mild, not awkward and unwelcoming. There was only one guy that was nice,... Read more

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  • 2 days ago
  • Fitness Centers
  • Peekskill, New York
  • Gym Facility
  • 39
  • REVIEW RATING 4/5

I have been a member for 6 six years with the promise of the location being upgraded with better equipment, floors fixed and cleaner. The surrounding area has seen new facilities built with better settings and upkeep. We are one of a few that started and has grown considerably but not in its maintenance and promises. I was in the shower today and noticed mildew, dirt, no toweling a cleanser for... Read more

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  • 2 days ago
  • Fitness Centers
  • Tucker, Georgia
  • Sanitary Conditions
  • 14
  • REVIEW RATING 3/5

I want to know where can I filled a report about Cicero, Illinois PLANET FITNESS the had many maintenamce issues but the want that I really concern is the MEN BATHROOM AND THE WATER FOUNTAIN. They both really dirty I had mentioned to the managers before but it is still the same the employees are more busy about whos walk on the facility. I hope the sanitation department visit this location one... Read more

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  • Mar 28
  • Fitness Centers
  • Albuquerque, New Mexico
  • Yoga Ball
  • 4
  • 4
  • 130
  • REVIEW RATING 5/5

I joined Planet Fitness based upon what my needs are when it comes to staying in shape. For the most part I use the treadmill for warm up, and then I hit the free weights. Other days I use the treadmill for cardio only. I discovered the yoga and bosu balls when I worked with my personal trainer at a previous gym I used to belong to. I found these tools to be great for working on core strength... Read more

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Worst place ever they steal your money right in their face and they are not even willing to check the camera. People would break locks and the employee wont do anything about it they wont even call the cops.i have neve write a review in my life but this got me so mad.if you value your money and yout privacy just go to another gym. Add comment

Dishonest compliance! The employee falsified the contract I signed yesterday. Add comment

  • Mar 27
  • Fitness Centers
  • New York, New York
  • Gym Membership
  • 2
  • 2
  • 84
  • REVIEW RATING 4/5

New Manager New Rules!!! I have had a planet fitness account for over 5years and have never been this displeased until today. After being on a 5months hiatus from the gym and finally pushing myself to get back in the gym. Problem number 1 they can never get my bill correct I've owed and paid a $10 balance abt 3times idk if the other times was sent to the wrong account or the front desk just... Read more

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