2.8
  • Very clean1 votes
  • Location and cleanliness1 votes
  • Cleanliness1 votes
  • Customer service7 votes
  • Rude Employee6 votes
  • Billing practices5 votes
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  • 1 day ago
  • Travel
  • San Diego, California
  • 39
  • REVIEW RATING 4/5

Here we are again, unfortunately Vidanta is sticking to their guns. They are showing their distain for our legitimate request. The only acknowledgement that been them offering me how to be happy with what they deceived me into buying. I guess that means showing 4 adults how to not mind sharing a hotel unit. Ours was their typical bait and switch routine with a side of healthy rental. They don't... Read more

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I had a very unpleasant experience at the planet fitness center located in mid-town shopping center in los angeles ca. .the staff was very unhelpful and disrespectful even arrogant Add comment

This new complaint from Houston, below is meant for SE Military Drive, San Antonio. Add comment

  • Jan 28
  • Fitness Centers
  • Houston, Texas
  • Gym Facility
  • 124
  • REVIEW RATING 4/5

The staff during the day at SE Military are beyond words rude and unfriendly. Also, I am so sick and tired of being asked to sign in to use the machines somedays and somedays not. I am so furious with the fact that I signed up 10 days before the $10 a month special because I pay double that for the black card membership and get glared at every time I want to use the facility. The bathrooms are... Read more

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  • Jan 28
  • Fitness Centers
  • New York City, New York
  • Gym Membership Cancellation
  • 3
  • 3
  • 128
  • REVIEW RATING 4/5

Im deciding if assault is worth it, I went in to cancel my membership but was told by some cross dressing manager that even thought i cancelled before they billed me on the 17th, i didnt cancel by the 10th so im getting billed again and with his most homo filled attitude he/she could muster up, said sorry sweetheart we cannot refund you. I should have put my fist thru his head at that moment.... Read more

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  • Jan 27
  • Fitness Centers
  • Hays, Kansas
  • Fitness Club Policy
  • 166
  • REVIEW RATING 4/5

Judgement free zone my well sculpted ***! I can't believe that these people get away with treating a whole segment of society this way. Plainly put they are bigots. Like I said twilight zone. It's a fitness center with a bigoted hatred of fit people. They plat to a stereotype that states that all people who are in good physical condition are *** or somehow mentally challenged.Planet fitness also... Read more

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  • Jan 26
  • Fitness Centers
  • Springdale, Arkansas
  • Express Room
  • 213
  • REVIEW RATING 4/5

This is more me trying to get some frustrations off my chest than a complaint about the company. I was in your gym tonight and it was very crowded. I had thought that it would be less crowded after 8 PM but I was wrong. To make matters worse I had trouble on the machines. Too few machines to use. I know that is not your fault so I will digress. My main complaint it is about your express circuit.... Read more

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Took off Fox News, the #1cable news show. If not returned, I an changing clubs. Add comment

I signed a one year contract for the planet fitness in east gate, oh in 2012! I paid the monthly payments every month and then I moved to Maysville, Ky. I just got a bank statement that says they have taken out a payment and my account is overdrawn!!! This is ridiculous it is 2015! I want my money back! Add comment

  • Jan 25
  • Fitness Centers
  • Grandville, Michigan
  • Employee
  • 120
  • REVIEW RATING 4/5

Rude female employee. I was late for tanning booth but was told by another PF emp (male)before I made appt I couldn't wait for a spot of someone who was late. Yet mine was taken. Fem emp informs me that if I were late for Dr's appt I wouldnt be seen which i have been seen many times even when late. She proceeded to tell me that was very rude of me & repeated herself when I said what? Mgr... Read more

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