Planet Fitness - I am a black card member and my guest could not use the message beds
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New ReviewerI am a black card member which allows me to bring a guest. My wife comes as my guest.
The planet fitness in Rocky Mount NC just got new message beds. When my wife and I went to use the beds, we were told that I was the only one who could use the beds, but my wife couldnt. Now I am paying 20.01 a month for a black card and my guest cannot use the message beds? Thinking about going to the YMCA.
When I asked the manager for the number to corporate she told me she didnt have it. What sense does that make? They said my wife could use the message chairs but not the beds.
I feel like they should have a husband and wife plan anyway.
Location: Rocky Mount, North Carolina
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Why do you have to have a Logon code to use the hydro massage chairs?
No thank you
if you want your wife to enjoy the black card membership perks,buy her a membership...its only $20-$23 a month...problem solved.
Rude
*** A whole 23 more dollars a month on top of the already 23 dollars being paid is outrageous
Your going to spend 60 at ymca and have to deal with kids running a round quit being a tight *** and spend the money
I ran into the same thing. I would have complained but any other club is 2 to 3 times more for a single membership and they don't have the same amenities. Get over it!
I was told when I signed up that my guest could use the massage beds once and only once. and so I took my boyfriend with me and the person who signed us up for the black card let him through.
however when my boyfriends mom used her black card and brought her friend met with a different worker, her guest was mpt allowed to use the bed at all even though no other guest on her card used the beds. Wtf?
Reminds me of the quote from the Movie Stand by Me - "Maybe a more experienced shopper could have done more with your eleven cents.". Dude it's twenty bucks, show your wife she's worth it and get her a membership too.
We were told at the Graham NC PF we both would have same privileges on the tour, months later were that I could not tan using husband plan but could use massage equipment, month later told I only use exercise equipment. Definitely a bait and switch operation, always read contract.
They should honor verbal statements made by their employees. Would not recommend !
I know this is a save money kick but if it was my company I would put it in the contract that the guest you brought could only come once a month so be happy that you get to use the equipment you can
I feel your spouse should be entitled to use massage chairs also 5 years a member I'm out to find a better facility see you planet fitness
Omg itโs $20 a month!! Thatโs it.
Buy a second membership. Itโs actually a really good deal compared to the YMCA charging $50 with no hydro massage bed
Comment: life is ruff! question: would you like some cheese with your whine?
If you are going to comment then leave some intelligent input, not useless garbage.
It is stated in the contact that guests can not use Black Card exclusives
You want a lot for those $20 p/m. You're making such a big deal about the amenities policy, how about you ask before signing up, YOU signed up for that gym, YOU agreed to the terms and conditions of the contract. No one forced you to join, if that's their policy then accept it or go pay a lot more somewhere else that let's you do that.
Donโt gotta be a ***
Actually in some ways I agree. My wife would only go as a guest about 3 to 4 times per year. Maybe a 2 free pass guest perk deal for black card members, may convince the significant other to join, just sayin
To me it's more of you have a guest with you and you're expected to keep your guest by your side. But if you want to go tan then you need to ask them to leave.
If you want to go get a massage y ou have to ask them to leave.
It's not like you can go tan they can work out... and if you ride together it's just silly.