160 views
New Reviewer
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

Firstly, the gym sucks in all the possible ways. Unhygienic, No proper equipment, Gym staff who never try to help you.

More than anything they loot your money with an agreement which is so dark in terms, you gotta pay even to escape their trap. Its just waste of money.

My situation is i have joined Planet fitness and in a month of time i have to move to other place for job purpose. I tried many times to cancel the subscription but no one were responding, They have been charging $21 every month for 5 months and they have charged me additional $41 with out informing in the second or third month.

Now after an hour of wait for the customer service guy and talking with my irresponsible manager of my home gym, they are telling me to send a $58 check to cancel the membership. This is completely ridiculous.

Don't even try to have an idea to join PLANET FITNESS.

Reason of review: Bad quality.

Monetary Loss: $200.

Planet Fitness Cons: Loot money, Are irresponsible, Unhygynic, Unhygienic, Rude staff.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

The terms and procedures for canceling are spelled out in the Agreement you accepted, which also includes clear wording regarding the $58 buyout fee required should you want to cancel your Commitment membership before the 12 month commitment has been satisfied.

"No proper equipment"... that's ambiguous as to what you mean by "proper".

"Gym staff who never try to help you." what kind of help were you looking for? Fitness Training is part of your membership and is unlimited. Your trainer is there to help, but you have to make an appointment for a personally designed program.

"agreement... dark in terms" I'm sure it's clearly written as it is a legal document that seven million members have signed.

"escape their trap" certain memberships require an initial 12 month commitment and there is a fee for an early cancellation. Please go to the website and choose any location. It is mandatory that the terms are spelled out, Commitment vs. No Commitment memberships.

"waste of money" only if you don't use it. Commitments help you to be more accountable, hopefully actually use the club and get it stay fit. They can't make you come. However each club DOES offer a No Commitment membership.

" i have to move to other place for job purpose." That is unfortunate, but still requires you fulfill your agreement obligations.

"I tried many times to cancel the subscription but no one were responding" and if your attempt to cancel was in an alternate way that is not accepted (in person or via certified mail) you will not get a response.

Just follow the correct procedure, pay the early cancellation fee, get a receipt, and voila, your membership is cancelled.

It's reallt simple per the rules. It will never work when you wan to create your own terms.

Planet Fitness Reviews

  1. 1236 reviews
  2. 707 reviews
  3. 596 reviews
  4. 391 reviews
  5. 196 reviews
Planet Fitness reviews