filters
state:
Show
city:
Show
product:
Show
I am a bartender, I talk to people all day everyday. I will make it my goal to talk as many people out of joining your gym as possible. It is a shame that you do business this way. A customer should never have to leave and never want to come back. Business really...
Read more
Anonymous
Anonymous

PF locations are franchises. they do not have nationwide database access to everyone of the 8+ million members. so when you want to cancel you have 2 choices... in person or...

1.2
#1117747
Reply to reviews
Came in to cancel my membership and the employee behind the front desk said he didn't know where the paperwork was and took my name down and assured me that he would take care of the cancellation.. just got off the phone after seeing I have been charged the annual fee...
Read more
Anonymous
Anonymous

TOTAL BS!!!PF cancellations HAVE been virtual for more than 2.5 years.YOUR rant is a complete lie!

#1116891
Reply to reviews
My local gym closed without notice, yet they continue to charge me. I can't "cancel" my membership as it requires you go to your gym or send a letter via certified mail to your local gym. Inquiries at corporate have gone ignored. They have now charged me for three...
Read more
Anonymous
Anonymous

I don't know what happened. PF corporate would completely back you in a case like this. the Agreement has plenty of legal language about closings.YOU AND ALL of their member...

#1116174
Reply to reviews

Planet Fitness - You suck

Planet Fitness
#1117519
I was wondering what I got charged 39 dollars than 19 dollars the next week you people suck ylur a scam
Comment
Show

Planet Fitness - Horribly bad

Planet Fitness
#1111065
1.9
Details
I received no response and I'm highly unsatisfied
Comment
Show
Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Planet Fitness - People disrespecting people and equipment

Planet Fitness
#1110463
It has been happening far to often and has been happening more and more!!!!!!!!!!!!!!.
Comment
Show

Planet Fitness - Crooks

Planet Fitness
#1110369
1.0
Details
I tried to cancel our membership back in March was told we had to pay for February because for some reason they did not recieve payment. They will not let us cancel then today when I call I am told I will have to pay annual fee plus the February payment even though we have not used them since February. I am mad and fill like I have been robbed.
Comment
Show
Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Why is there always a change in staff.? Doesn't look good as far as business goes.One day you go to gym you get to scan your card,next day you go staff does it.Thirty minute section has dirty machines. Customers talk on phone, on treadmill, staff does nothing.Saw a guy...
Read more
Anonymous
Anonymous

you are right on all counts.

4.5
#1116046
Reply to reviews
The worker Mike that works the front was given a name to me because they seen him with a pair of bose head phones like in some of the pictures me working out with on . I asked him about them acted clueless. I dove deeper in description he... said I seen him with a pair...
Read more
Anonymous
Megs Pearson

you lost them. you left them behind. they were not stolen from you! he says they are his. neither one of you can prove the purchase, however, he has possession. they are h...

Anonymous
Marci Walker

you lost them. the club does not have to keep a lost and found. you LOST them. that means they are NOT stolen.you will not get anywhere, even if you have a receipt and the ...

2.7
#1115052
Reply to reviews
So I've been going to planet fitness for about 2 weeks never missed a payment or anything. I realized that paying $20 a month to go by myself once a week and not even use the special offers they give you was pretty stupid so I thought about quiting. As soon as I...
Read more
Anonymous
Anonymous

what an idiot!!!! you are all over the place. Agreements mean you accept the terms. you have absolutely NOTHING to complain about, except your own stup!dity!

Anonymous
Darlene Kline

a lot of what you wrote didn't make sense in the timeline. if you joined in August, your annual fee is in October. so if you are writing about a recent charge, then you've b...

1.1
#1113457
Reply to reviews
2 years ago I joined my local Planet Fitness Gym while it was still under construction. Since they opened a few months later, I attended twice. Oct. 1st they charged the yearly membership fee to my debit card; 2 days later I went in to cancel fully expecting to have...
Read more
Anonymous
Marty

a business cannot make you use it, they just can be open for you. PF does just that. so... you attended twice. the dues are monthly then there is an annual fee. everyone p...

1.0
I didn't like
  • Policy
  • Unhelpful management
#1113147
Reply to reviews
Your "fake" management is hilarious!! I called I asked for a manager the *** says just wait and then comes back on the phone and says hes the manager WHEN HE WAS NOT he told me I get to deal with the FLOOR level management thats all...A PAYING CUTOMER should be able to...
Read more
Anonymous
Golda Jenkins

sweetie, if you can't stop your profanity here, I would terminate your membership on the spot for using loud, foul and aggressive language against my staff. I would take it, ...

Anonymous
Cherie

Great rant, but you lost me... what happened?

#1111376
Reply to reviews
Hidden fees - watch out! When I cancelled my membership, I was told I would incur no more fees. However, I was charged a $39 annual fee (deducted directly from my bank account) for 2018 later that week. The local gym was not able to reverse the fees and neither would...
Read more
Anonymous
Marty

Take your receipt to the manager. but if you cancelled AFTER the 25th, you are liable for the Annual Fee. It's not fine print on the Agreement. the cancellation refers to t...

1.7
#1110845
Reply to reviews
I was a member at the Port Charlotte location. I did attempt to contact the owner with no reply. My husband works as a personal trainer at the location and is having a affair with another employee, i have never made any threats to any of the employees, in fact i said i...
Read more
Anonymous
Anonymous

Stop airing your private issues in public! Have some dignity! If there are membership issues, contact Corporate.

Anonymous
Anonymous

Video of proof I didn't threaten anyone from the gym (staff) the gym records everything for them to terminate my membership. All I did was confront the girl through text. I'm...

#1110735
Reply to reviews