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I worked at planet fitness for a week and a half...in that time I was harrassed, threatened, pushed aside, not trained, talked down too, isolated, saw so many wrong-doings. And found myself frequently wondering how the *** this company is still alive. Health inspector showed up my first week, tanning codes not followed, employees highly unprofessional, I was told no breaks in a 8 hour shift which is illegal, I was being victimized & I was too...
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#1015208
I came in to do a membership cancelation 11/14/16 and paid fees of $169.00 and they didn't give me any type of recipe but because i used my debit card and i have online banking i didn't reaelly trip because it is on my banking state ment. Anyway they are still charging me so i went back to pf and there computer were down they said that i could call them did not call them that same day. On 11-17-16 they charged me 19.99 12-19-16, they charged my...
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Their customer service employees are rude and disrespectful incompetent and inadequate. Upon my first time arriving at planet fitness after being double charged by staff to my credit card after I paid for 3 months in advance their counter rep threw the so called free thirty at my face then forcefully told me I couldn't use the gym unless I took a picture after I said I was feeling uncomfortable and did not want my picture taken at the time. The...
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Short Review for February 26, 2017

#1014060
Unprofessional business matter about membership cancelation
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Short Review for February 21, 2017

#1011648
I would like to speak to a representative
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Short Review for January 17, 2017, Other

#992703
I'm so glad that I read this review because, it seems that Planet Fitness has a lot of complain no way I'm going with Planet Fitness, it seems like there's too many issues about their money being taken out of their accounts after the account has been canceled.
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Short Review for January 15, 2017, Other

#991398
Honestly nothing more frustrating than sweaty people that don't wipe down their equipment after using!
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Planet Fitness has been charging me for 20 months
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Anonymous

Anonymous If a company has been charging you without your permission and it's been 20 months, I have no sympathy.

Anonymous

Anonymous you haven't balanced your account in almost 2 years!!!! What a weiner!!! and a whiner, too.

DO NOT TRUST PLANET FITNESS WITH YOUR INFORMATION!
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Anonymous

Anonymous Why?

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#1010064
Hi my name is Ana Pineda I had enrolled back in Oct 2016 forme and my daughter Kassandra Sanchez to your planet fitness gym we only went 1time and I got charged to my credit card $39.00 dollars I would like to get that money back to my credit card because we decided it was not going to work out for us. So I am no longer going to your gym but that one day so I would like to get my money credit back on my credit card my phone number is...
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Anonymous

Anonymous it does not matter how many times, or not, you used the gym. you purchased a membership. That membership is active until you cancel adherent to the cancel policy. b4 you...

They were unhelpful didnt deal with finace problems and told me to call my local planet fitness which the man hung up on me
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Anonymous

Anonymous Everyone has financial problems. What do you want them or any company to do? cancel your debt? yes, that would be nice. Personal responsibility is better.

Awful customer service, employees and management were super disrespectful and i got kicked out for BEING TOO IN SHAPE!!! And then planet fitness calls themselves "the judgement free zone" i should sue this company for false advertisement and discrimination
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Anonymous

Anonymous you were probably a lunk! no one at pf cares if you are toned or have six pack abs. you probably violated lunk policy. you were then probably warned. when you decided to a...

On Friday, Feb. 10th I witnessed the front desk person (white male and the personal trainer - black male); mocking a man, laughing and pointing; yelling loudly as trying to get his attention as he was walking towards the Men's locker room. That man also happened to be my husband. My husband's hair is very long; his locs to be exact are neatly together and down his back. They for some reason thought he was a girl/woman. As I'm witnessing this I...
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Anonymous

Anonymous it wasn't discrimination as they did not prevent him from having a membership or working out, but indeed it was totally wrong and these employees deserve disciplinary action ...

Anonymous

Anonymous Wow. They sound like complete jerks. Did you inform them the person they were ridiculing happened to be your husband? I bet that would have shut them up.

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#1007404

Contact Planet Fitness

Headquarters Address:
Planet Fitness
26 Fox Run Road
Newington, NH 03801
Phone:
(603) 750-0001
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They signed up my twin girls black card and had us bring birth certificates in , they worked out at the site then one day got told they cant work out because they're not 18. Their fault!! I wouod like sign up fees waived in order for them to get 10 memberships. Thank you 315 404 3871
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Anonymous

Anonymous If they are under 16 they cannot workout without a parent or guardian present at all times. between 16 and 18 they just have to have parental consent, but may be in the club...

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#1007348