I am a bartender, I talk to people all day everyday. I will make it my goal to talk as many people out of joining your gym as possible. It is a shame that you do business this way. A customer should never have to leave and never want to come back. Business really...Read more
Came in to cancel my membership and the employee behind the front desk said he didn't know where the paperwork was and took my name down and assured me that he would take care of the cancellation.. just got off the phone after seeing I have been charged the annual fee...Read more
My local gym closed without notice, yet they continue to charge me. I can't "cancel" my membership as it requires you go to your gym or send a letter via certified mail to your local gym. Inquiries at corporate have gone ignored. They have now charged me for three...Read more
Planet Fitness - You suck
I was wondering what I got charged 39 dollars than 19 dollars the next week you people suck ylur a scam
Planet Fitness - Horribly bad
I received no response and I'm highly unsatisfied
Planet Fitness - People disrespecting people and equipment
It has been happening far to often and has been happening more and more!!!!!!!!!!!!!!.
Planet Fitness - Crooks
I tried to cancel our membership back in March was told we had to pay for February because for some reason they did not recieve payment. They will not let us cancel then today when I call I am told I will have to pay annual fee plus the February payment even though we have not used them since February. I am mad and fill like I have been robbed.
Why is there always a change in staff.? Doesn't look good as far as business goes.One day you go to gym you get to scan your card,next day you go staff does it.Thirty minute section has dirty machines. Customers talk on phone, on treadmill, staff does nothing.Saw a guy...Read more
The worker Mike that works the front was given a name to me because they seen him with a pair of bose head phones like in some of the pictures me working out with on . I asked him about them acted clueless. I dove deeper in description he... said I seen him with a pair...Read more
So I've been going to planet fitness for about 2 weeks never missed a payment or anything. I realized that paying $20 a month to go by myself once a week and not even use the special offers they give you was pretty stupid so I thought about quiting. As soon as I...Read more
2 years ago I joined my local Planet Fitness Gym while it was still under construction. Since they opened a few months later, I attended twice. Oct. 1st they charged the yearly membership fee to my debit card; 2 days later I went in to cancel fully expecting to have...Read more
I didn't like
- Unhelpful management
Your "fake" management is hilarious!! I called I asked for a manager the *** says just wait and then comes back on the phone and says hes the manager WHEN HE WAS NOT he told me I get to deal with the FLOOR level management thats all...A PAYING CUTOMER should be able to...Read more
Hidden fees - watch out! When I cancelled my membership, I was told I would incur no more fees. However, I was charged a $39 annual fee (deducted directly from my bank account) for 2018 later that week. The local gym was not able to reverse the fees and neither would...Read more
I was a member at the Port Charlotte location. I did attempt to contact the owner with no reply. My husband works as a personal trainer at the location and is having a affair with another employee, i have never made any threats to any of the employees, in fact i said i...Read more
Do you have something to say about Planet Fitness? What happened? What can we help you with?