filters
state:
Show
city:
Show
category:
Show
product:
Show
I no longer have a membership and I haven't been there in almost a year. When I closed my account I started getting text messages about payment. I had told them I was sick and couldn't cancel in person and she told me that was the only way. I finally pay off my debt...
Read more
2.4
#1051099
Reply to reviews
Planet Fitness - I HAVE BEEN A LOYAL CUSTOMER SINCE 2012, I HAVE LOST 75 LBS.
After being a member for 5 years, I have been wearing the same style tops they decided to tell me I was showing to much skin. Well the females there wear booty shorts, there *** is practically in the air but there complaining on my tank top??? Seriously management...
Read more
3.3
I liked
  • Active member for 6 years
  • We liked the old staff
  • Jerks
I didn't like
  • Mo management contact availability
  • Rude employee
  • Employess and customer service
#1050891
Reply to reviews
I had not used my Planet Fitness membership in quite some time. So I finally decided to go in to the gym and cancel my membership since you have to do it in person. I was told that my membership had been transferred to a location nearly an hour from my home. I called...
Read more
bignose99
bignose99

This issue has been resolved. The manager has cancelled the membership with no further issues.

1.0
#1049827
Reply to reviews

Short Review for May 23, 2017, Other

Planet Fitness
#1051228
My dad has a black card and I am registered as his guest. Do I have to bring his card with me when I want to go bymyself or do I need him with me?
Comment Be first to start a discussion
Show

Planet Fitness Membership Review

Planet Fitness
#1049148
3.6
I went in to discontinue my membership and it was unsuccessful. Even though I Winyan in person every month $10.73 has been taken out of my check just the same as though I did not go in to tell them. I do not want three months off of my start up fee if I want to continue with them I want them to reimburse money that they shouldn't of taken .
Comment Be first to start a discussion
Show

Planet Fitness Membership Review

Planet Fitness
#1048782
3.5
I wanted to cancel my membership but everyone is telling me that I can't do it that I have to go to the place where I signed up at to cancel it, but I moved and I don't need it no more and I'm trying to cancel it and nobody is giving me the proper information to cancel my membership
Comment Be first to start a discussion
Show

Planet Fitness Customer Care Review

Planet Fitness
#1048715
1.2
My disabled aunt came to pick up my uncle tonight and he wouldnt awnser his phone so she called said she was disabled if there was a way to page him and the young black guy hung up the phone on her disrespectful employees
Comment Be first to start a discussion
Show
I went into the Gym on May 12, To pay my one month membership & cancel my membership, I spoke to very rude & disrespectful , I felt totally embarrassed , I didn't have my phone with me , I would Video the whole entire thing , I do Not appreciate this & the type of...
Read more
Anonymous
Anonymous

There's good reason why Planet Fitness ranked as the #1 most scammiest gym chain in America. This isn't some random coincidence.

Anonymous
Anonymous

if you want some sympathy or understanding details are required. For now, no details mean you came in to cancel after the 12th and you didn't like that you were a few days t...

2.7
#1046531
Reply to reviews
HI MY NAME IS CHARLES NEVILLE. I RESIDE IN LYNN MASSACHUSETTS. A NEW PLANT FITNESS OPENED IN LYNN MASS SO I WENT TO GO SIGN UP. I AM ON SSI AND GET PAID MONTHLY ON MY DEBIT CARD THAT SSI SUPPLIES US AND HAS A MASTERCARD LOGO. I USE THIS CARD TO PAY ALL MY BILLS AND IT...
Read more
Anonymous
Anonymous

I'm not surprised. The attorney route will only cost you more money. Franchisees only care about money ... NOT your health. There's good reason why Planet Fitness is ranked...

#1045131
Reply to reviews
I had signed a years contract, of which I found they have been taking $$ from my account over a year since the contract end, when I realized they did this, my bank contacted them & they lied 2 my bank which rather then my bank who i have paid 1000's in fees over the...
Read more
Anonymous
Anonymous

That's because the underpaid teenagers that are in charge of running the gyms are under a lot of pressure. The franchise owners are disgusting people. Planet Fitness was rec...

Anonymous
Anonymous

You signed a 12 month commitment NOT a 12 month contract. It's clearly spelled out in the Agreement! Once the commitment span is satisfied the membership becomes month to mo...

1.1
#1043956
Reply to reviews
Hi. I have had the same issue with my son who is now 12 1/2 yrs old. My son has been overweight since he was 10months old. Not only very heavy but very tall for his age. My son has Autism, hes on the low end which he is highly intelligent, doesnt have behavioral...
Read more
#1043859
Reply to reviews
I have been a member for almost a month. I have tanned about 7 times and the frist few times I was shoocked at how fast bed had turned on...I would not even have my lotion all the way on and would miss like 3-5 minutes of the tanning and so the 4th time I asked for a 5...
Read more
Anonymous
Anonymous

EVERYBODY ELSE gets a 3 minute delay. So what's your problem that it's not enough?!

Anonymous
Anonymous

put on your tanning lotion b4 you get there. there is a 3 minute delay. plenty of time for you to get ready.with special treatment, it is very easy for a staff member to co...

#1042031
Reply to reviews
An absolute scam of an operation. They will do everything possible to deny / delay your cancellation once your obligation has completed and they will continue to charge your credit card. Again, do NOT join this gym. You will be very sorry you had. An absolute scam of...
Read more
Anonymous
tim

There's good reason why they are the scammiest gym chain in America.

Anonymous
Anonymous

there is more to your story than just continue to be charged. if you fulfilled your committment obligation then cancelled by the cancel deadline date, you would not be charg...

1.3
I didn't like
  • Canceling
#1040917
Reply to reviews
I want to make a complaint about servies and the way things are done with me being a traveler!!
Read more
Anonymous
Anonymous

What is your issue?

2.2
#1040851
Reply to reviews