After completing my year contract with planet fitness I decided to cancel as I am leaving the area. I cancelled in person on the 10th of the month. On the 17th of same month PF debited my account and took my money. WTF! The worst customer service ever. Stay away from...Read more
They say I signed an agreement about a $40 charge i got on my account...i have been trying to cancel this for over 6 months now ...i have never stepped foot in they GYM EVER there is no where to cancel online. I do not even have access to an online account...i do not...Read more
I didn't like
- Unwilling to help
When signing up, asked twice if there were ANY OTHER FEES, and was told “no”. Three months later was automatically debuted $42. Upon inquiry, was told this was the annual fee. Requested for it to be removed, was denied. Requested Manager, was only given an email...Read more
Planet Fitness - Cancel anytime you want is a lie
Was told when I got my membership I would be able to cancel whenever I want so today when I went and cancelled they told me I am still getting billed this month due to not canceling in time. I was planning on going back in a less busier time of year but now I won’t. Good job planet fitness I hope losing a cuastomer as worth that one monthly fee
Planet Fitness - Johnstown PF
Terrible Front Desk Service on Sunday Mornings in Johnstown Pa. Much better service from Pitts reps on Sunday mornings at PF.
Planet Fitness - Being told different things.
Tried to cancel via telephone a long time ago. I was told that fees would be waived when I could come in and renew my membership.
Planet Fitness - Bad no customet service
The facilities in Puetto Rico are closed because of hurricaine Maria. The Rexville facilities in Puerto Rico were floted. I need to cancel my membership black card. I dont want to be billed if I have no facilities to go. There is no customer service available in Puerto Rico. My cellis 939 241 7415 Jose Padilla.
Portsmouth Nh location has been under construction for the last 4 months along with a week of being totally closed. I frequent the the gym to get away from the chaos of life, this however, has become a dreadful visit. I have gotten to the point where I have not gone to...Read more
Relocating to the Mechanicsburg, PA area, I looked for a gym. Having been a former trainer and always having memberships wherever I’ve lived, I am keenly aware of the hidden fees that can be encountered by those facilities that wish to conduct business in an unethical...Read more
Absolutely, horrible experience. After traveling to 25 different Planet Fitnesses, this is positively the most 'Judg(Mental)' service business I had ever seen. First, there was NO toilet paper in ANY stall in the locker room when extra large rolls are used. Then I...Read more
Home location dauphin st mobile, al. Tgese pwople are just down right nosy and have cancelled my membership because of what they dont know i visited another location due to me being out of area and had to get transportation for wirk feom there the ataff at daphne...Read more
The new Planet Fitness location in Sherwood, OR is still only a dirt lot so to see a review on this location is hilarious! I live in Sherwood and I want to tell everyone reading this that there will be tons on trolls on this review page because this community messed...Read more
I walked in to my new local planet fitness looking to sign up for the black card . I had to all to be signed up as the front staff was very distracted speking amongst one another. Finally someone offered to help and i thought it would be easy as giving cc info...until...Read more
I am a bartender, I talk to people all day everyday. I will make it my goal to talk as many people out of joining your gym as possible. It is a shame that you do business this way. A customer should never have to leave and never want to come back. Business really...Read more
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