Planet Fitness
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Renton, WashingtonFell off moving Treadmill
User's recommendation: Contact Planet fitness Corporation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation membership
- Okay place
- Guests and hydromassage with expensive
- - not flexible - really busy - no help - outdated services
Preferred solution: I want my membership cancelled
User's recommendation: If its membership related they can’t help, this entire system that planet fitness has is messed up and no flexible or at all helpful to customers, they’re extremely unwilling to cooperate and help me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Rio Rancho, New MexicoComplaining regarding the shower area
User's recommendation: Fix the hot water and change the shower cartons and keep everything I concern about it clean
Customer service is the key to a successful business
Preferred solution: Answers
User's recommendation: Another gym
Keep getting charged
User's recommendation: Stay away from planet fitness
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dallas, TexasMy black card membership.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Chicago, IllinoisNo personal trainer at my home gym
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tuttle, OklahomaAccount problems
Cancel membership
User's recommendation: Keep monitoring your accounts for fraud.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Peoria, IllinoisComplaint
- Price and equipment
- Harbor criminal activity
Preferred solution: Apology
User's recommendation: See if your company has a benefit for gym memberships that provide excellent customer service for guests. Planet Fitness does not monitor the actions or behaviors of locations including their criminal activity.
Fraudulent charges on my accout
User's recommendation: Read fine print
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Queens, New YorkBeing over charged
User's recommendation: Don’t sign up with these guys because they’re have hidden fees.
Cancel
User's recommendation: avoid at all cost
New location
Preferred solution: Newly opened PF location near me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Milton, GeorgiaNo sound on TV's for 3 months
- Reasonable price
- No customer service
Preferred solution: The TV fixed they keep changing them or not working
User's recommendation: Managers can't do anything
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