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1.2

I went in on 7/12/2018 to cancel membership and was told would have to pay a fee, I was mislead on this from the very start, I was told I could cancel at anytime but now they want to charge a fee. The employee was rude ,it says on here you want to make your customers happy, well not treating them like this.

I received a cancellation form by email, that I did not sign, says will be charged $68.83, there is a signature but its not mine, not even my name.

It's no wonder, that people go to other gyms, I would not recommend this to anyone, there are many more places in Lubbock that are 100% better than planet fitness. Poor service, rude employees, misleading information, Watch out everyone!!!!

You will be ripped off here!!!!

Reason of review: Not as described/ advertised.

Preferred solution: Let the company propose a solution.

Planet Fitness Cons: Anything about planet fitness.

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Guest

No you were not misled. You can cancel at any time.

But with any contract you have to buy out.

If you donโ€™t believe me then go ahead and cancel anything from cable to your cellphone that has a contract. You actually sign lots of contracts all the time but you never read them

Guest

Thank you for the quote on the cancelation fee. That is the same offer here in NC Now I know.

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