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1.0

The Planet Fitness staff turns off the TVs you are watching while you are working out in order to force you to leave before closing time. They can't stop customers from staying late to shower but they can ruin your cardio machine work out.

A customer should have a right to use all the equipment during their regular hours of operation, including the TVs but the Planet Fitness management feels customers should be mistreated if they use the facility during the last half hour of operation. I've asked management five times but they keep doing it.

Poor concern for the customer, bad training, bad communication. Planet Fitness simply doesn't care!

Reason of review: Poor customer service.

Monetary Loss: $20.

Preferred solution: Let the company propose a solution.

Planet Fitness Pros: Equipment.

Planet Fitness Cons: Customer service.

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take the hint. they are closing.

you may not workout up until the last minute just like you can't go to the grocery store and shop 5 minutes b4 closing. you need 5 minutes to get your stuff together and head 4 the door. the staff has a ton of things to do to close without wondering when you are going to finish your shower.... ahem, 15 minutes AFTER they locked the door.

NOPE! you are not that special and this complaint is stup!d!

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