3.2
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Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
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I was working out the other day with my boyfriend and he came a cross a bug that looked like a cockroach. He took a picture of it and sent it to his friend which is an exterminator, just to confirm that it was.

His friend said that it is infact a cockroach and went went to tell the staff and they said they knew about it. I am so grossed out by the fact that they are open for business with cockroaches running around. God forbid anyone steps on one, they can easily being them home. Not to mention I have complained about how nasty the bathrooms always are and it still remains gross.

I will not go back to that gym (or any other planet fitness clubs) until it has been fumigated! Im sure it probably will never happen considering my numerous requests for the bathroom to be clean never happens.

Product or Service Mentioned: Planet Fitness Sanitary Conditions.

Reason of review: Bad quality.

Company wrote 0 private or public responses to the review from Sep 09.
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