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4.4

The Planet Fitness I go to is great in every way. The staff is attentive, they equipment is well maintained and the place is spotless.

My only complaints have to do with the showers. The water is so harsh, it is extremely hard on my hair but my big complaint has to do with the water temperature in the showers. On many occasions the Planet Fitness by Marist college in Hyde park New York has close to freezing cold shower water. I thought maybe it was just me, but my husband said he has had to tolerate ice cold shower water there also.

I thought maybe I was just hitting the peak time when lots of members would be showering, then I realized...IT should not matter.

I mentioned the issue to staff but they can't do much, this is a corporate issue. Who ever oversees this gym needs to get both the water pressure line and the hot water heating system updated.

User's recommendation: Tell staff if the showers are cold.

Product or Service Mentioned: Planet Fitness Facility.

Preferred solution: Let the company propose a solution.

Planet Fitness Pros: Staff.

Planet Fitness Cons: Cold showers.

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