Planet Fitness Phone Numbers and Emails

Toll-Free Number:

  • (844) 880-7180

Canada Locations, Alberta:

  • +1 780 533 5242
    11120 100th Ave Grande Prairie, AB

Canada Locations, British Columbia:

  • +1 604 582 4076
    10642 King George Blvd Surrey, BC
  • +1 604 744 4004
    2369 McCallum Rd Abbotsford, BC
  • +1 604 705 0103
    45150 Luckakuck Way Chilliwack, BC
  • +1 250 933 6595
    6461 Metral Dr Nanaimo, BC
  • +1 604 329 2091
    7093 King George Blvd, Unit 401 Surrey, BC

Canada Locations, Manitoba:

  • +1 204 786 5901
    1320 Elice Ave Winnipeg, MB
  • +1 204 815 2420
    2855 Pembina Highway Winnipeg, MB

Canada Locations, Saskatchewan:

  • +1 306 952 4448
    2325 Preston Ave Saskatoon, SK
  • +1 306 559 3292
    3112 Quance St Regina, SK

Headquarters:

  • (603) 750-0001
  • (844) 880-7180

Locations:

  • (207) 418-3111
    75 Maverick St Rockland, ME
  • (207) 773-7774
    8 Thomas Dr Westbrook, ME

Us Locations:

  • (319) 396-0017
    383 Edgewood Rd NW Cedar Rapids, IA
  • (619) 550-5808
    6501 University Ave San Diego, CA

Us Locations, Alabama:

  • (205) 506-2717
    635 Skyland Blvd Tuscaloosa, AL
  • (256) 724-0979
    809 Beltline Road SW Suite B Decatur, AL
  • (334) 475-2328
    913 Rucker Blvd Enterprise, AL

Us Locations, Alaska:

  • (907) 341-5500
    1920 W Dimond Blvd, Unit I-3 Anchorage, AK

Us Locations, Arizona:

  • (602) 362-2050
    10105 E Vía Linda, Ste B-110 Scottsdale, AZ
  • (480) 705-3264
    1020 N 54th St Chandler, AZ
  • (520) 544-4200
    10525 N Oracle Rd Oro Valley, AZ
  • (520) 867-6888
    1125 E Tucson Marketplace Blvd Tucson, AZ
  • (480) 360-2770
    1341 S Watson Rd Buckeye, AZ
  • (480) 963-4200
    1420 S Arizona Ave Chandler, AZ
  • (602) 892-8650
    15569 W Bell Rd, Ste 569 Surprise, AZ
  • (928) 299-5074
    1568 Marina Blvd Bullhead City, AZ
  • (928) 963-9300
    1655 E Cottonwood St Cottonwood, AZ
  • (928) 302-2025
    1755 McCulloch Blvd N Lake Havasu City, AZ
  • (928) 350-8832
    1841 E State Hwy 69, Ste 112 Prescott, AZ
  • (623) 882-9228
    200 N Avondale Blvd Avondale, AZ
  • (623) 399-6877
    20713 N 83rd Ave Peoria, AZ
  • (623) 748-4250
    21545 S Ellsworth Loop Rd Queen Creek, AZ
  • (480) 219-8484
    2643 E Broadway Rd Mesa, AZ
  • (870) 727-9988
    2901 S Olive St Pine Bluff, AR
  • (480) 845-1021
    3003 W Apache Trail, Suite 1 Apache Junction, AZ
  • (480) 361-4200
    3122 S McClintock Dr Tempe, AZ
  • (602) 354-3887
    3630 W Southern Ave Phoenix, AZ
  • (602) 275-0681
    3975 E Thomas Rd Phoenix, AZ
  • (479) 498-9559
    405 N Arkansas Ave Russellville, AR
  • (520) 829-7300
    4722 E Broadway Blvd Tucson, AZ
  • (520) 495-4200
    4755 S Calle Santa Cruz Rd Tucson, AZ
  • (520) 293-4200
    4848 N Old Oracle Rd Tucson, AZ
  • (520) 263-4543
    493 N Hwy 90 Ste 100 Sierra Vista, AZ
  • (623) 900-2005
    515 S Cotton Ln Goodyear, AZ
  • (623) 344-0600
    7333 W Thomas Rd, Suite 78 Phoenix, AZ
  • (602) 904-5060
    858 S Greenfield Rd Gilbert, AZ
  • (520) 788-6200
    Tri Valley Plaza, 1325 E Florence Blvd Casa Grande, AZ

Us Locations, California:

  • (213) 749-1606
    1000 E Washington Blvd, Suite 120 Los Angeles, CA
  • (805) 735-3055
    1009 N H St Lompoc, CA
  • (209) 623-1499
    1010 E. Hammer Lane Stockton, CA
  • (909) 350-3325
    10200 Juniper Ave Fontana, CA
  • (818) 847-0100
    10950 Sherman Way, Ste 160 Burbank, CA
  • (805) 239-4023
    1131 Creston Rd, Ste 97 Paso Robles, CA
  • (323) 538-5151
    11740 Wilmington Ave Los Angeles, CA
  • (209) 477-7800
    1175 W March Ln Stockton, CA
  • (626) 593-0039
    1193 Huntington Dr Duarte, CA
  • (747) 246-5770
    11950 Foothill Blvd Lake View Terrace, CA
  • (619) 869-8368
    1210 Broadway Chula Vista, CA 91911
  • (831) 272-3558
    1210 Northridge Mall Salinas, CA
  • (310) 830-1300
    123 E Lomita Blvd Carson, CA
  • (760) 241-4300
    12353 Mariposa Rd Victorville, CA
  • (760) 947-1288
    12745 Main St Hesperia, CA
  • (562) 860-2031
    12831 Towne Center Dr Cerritos, CA
  • (559) 306-6767
    1326 W Olive Ave Porterville, CA
  • (408) 248-1566
    1328 Saratoga Ave San Jose, CA
  • (209) 777-4355
    1360 W Main St Turlock, CA
  • (408) 266-6980
    1375 Blossom Hill Rd San Jose, CA
  • (909) 646-7181
    14940 Summit Ave Fontana, CA
  • (707) 305-1050
    154 Browns Valley Pkwy Vacaville, CA
  • (951) 808-9705
    1540 W 6th St Corona, CA
  • (510) 243-8791
    1570 Fitzgerald Dr Pinole, CA
  • (530) 395-5800
    1725 Hilltop Dr Redding, CA
  • (657) 341-2600
    1890 Ximeno Ave Long Beach, CA
  • (657) 215-8596
    19101 Goldenwest St Huntington Beach, CA
  • (559) 410-8121
    1919 W Lacey Blvd Hanford, CA
  • (760) 940-4145
    1980 University Dr, Ste 100 Vista, CA
  • (310) 371-7773
    20040 Hawthorne Blvd Torrance, CA
  • (619) 271-1073
    2015 Birch Rd, Unit 0150 Chula Vista, CA
  • (209) 341-2500
    2045 W Briggsmore Ave, Ste B14 Modesto, CA
  • (805) 981-8181
    2059 N Oxnard Blvd Oxnard, CA
  • (562) 653-1100
    21101 Norwalk Blvd Hawaiian Gardens, CA
  • (925) 439-1518
    2240 Loveridge Rd Pittsburg, CA
  • (209) 572-2921
    2401 E Orangeburg Ave, Ste 400 Modesto, CA
  • (949) 619-4600
    26682 Portola Pkwy Foothill Ranch, CA
  • (323) 285-2874
    2700 W Imperial Hwy Inglewood, CA
  • (209) 581-0931
    2916 E Whitmore Ave Ceres, CA
  • (949) 429-4378
    30272 Crown Valley Pkwy Laguna Niguel, CA
  • (559) 674-0102
    313 W Olive Ave Madera, CA
  • (707) 492-5353
    3300 Broadway St, Ste 700 Eureka, CA
  • (925) 826-5709
    3375 Port Chicago Hwy, Suite 51 Concord, CA
  • (559) 276-5770
    3382 W Shaw Ave Fresno, CA
  • (415) 433-3033
    350 Sansome St San Francisco, CA
  • (559) 697-5075
    3535 W Walnut Ave Visalia, CA
  • (559) 241-7288
    3756 N Blackstone Ave Fresno, CA
  • (510) 797-5000
    39161 Farwell Dr Fremont, CA
  • (661) 374-8429
    4001 California Ave Bakersfield, CA
  • (661) 622-3333
    40014 10th St W Palmdale, CA
  • (510) 336-9542
    4055 MacArthur Blvd Oakland, CA
  • (760) 941-4855
    4130 Oceanside Blvd Oceanside, CA
  • (951) 779-2977
    4135 Chicago Ave, Ste 190 Riverside, CA
  • (213) 699-0030
    437 S Broadway Los Angeles, CA
  • (661) 941-3333
    44600 Valley Central Way Lancaster, CA
  • (323) 933-3333
    4645 Venice Blvd Los Angeles, CA
  • (510) 232-2100
    4925 Macdonald Ave Richmond, CA
  • (559) 251-7100
    4938 E Kings Canyon Rd Fresno, CA
  • (310) 330-1190
    500 E Manchester Blvd, Ste A Inglewood, CA
  • (424) 570-9494
    504 Carson Town Center N Carson, CA
  • (916) 457-7701
    5138 Stockton Blvd Sacramento, CA
  • (916) 550-2587
    5945 Watt Ave North Highlands, CA
  • (916) 427-1781
    6051 Mack Rd Sacramento, CA
  • (626) 576-8800
    610 E Valley Blvd Alhambra, CA
  • (661) 742-1920
    6151 Niles St Bakersfield, CA
  • (661) 778-0049
    625 Cecil Ave Delano, CA
  • (707) 585-8900
    6599 Commerce Blvd Rohnert Park, CA
  • (323) 581-2600
    7010 S Alameda St Huntington Park, CA
  • (562) 866-8800
    9055 Artesia Blvd Bellflower, CA
  • (530) 645-3790
    905C Colusa Ave Yuba City, CA

Us Locations, Colorado:

  • (303) 952-4484
    100 Founders Pkwy Castle Rock, CO
  • (720) 204-2322
    10809 E Colfax Ave Aurora, CO
  • (303) 747-4104
    10901 S Parker Rd Parker, CO
  • (303) 776-6800
    2255 N Main St Longmont, CO
  • (719) 632-2500
    2516 Airport Rd Colorado Springs, CO
  • (970) 360-0010
    2640 11th Ave Greeley, CO
  • (720) 928-2982
    2819 W Belleview Ave Littleton, CO
  • (303) 985-8888
    3265 S Wadsworth Blvd Lakewood, CO
  • (719) 598-5100
    4316 Austin Bluffs Pkwy Colorado Springs, CO
  • (303) 428-5616
    5005 W 72nd Ave, Ste 100 Westminster, CO
  • (719) 573-4300
    5849 Constitution Ave Colorado Springs, CO
  • (303) 238-5053
    6601 W Colfax Ave Lakewood, CO
  • (303) 423-1605
    7635 W 88th Ave Westminster, CO7635 W 88th Ave Westminster, CO
  • (720) 204-2400
    825 S Kuner Rd Brighton, CO
  • (303) 452-4426
    880 E 104th Ave Thornton, CO

Us Locations, Connecticut:

  • (860) 969-0891
    271 B Cottage Grove Rd Bloomfield, CT

Us Locations, Delaware:

  • (302) 730-1234
    1005 N State St Dover, DE
  • (302) 491-4215
    696A N Dupont Blvd Milford, DE
  • (302) 262-8676
    800 Norman Eskridge Hwy Seaford, DE

Us Locations, Florida:

  • (727) 786-1915
    30701 US Hwy 19 N Palm Harbor, FL
  • (407) 473-6086
    5920 Metropolis Way Orlando, FL
  • (954) 885-0330
    9930 Johnson St Pembroke Pines, FL

Us Locations, Georgia:

  • (706) 979-4674
    122 Wc Bryant Pkwy Calhoun, GA
  • (478) 292-2121
    1355 Sam Nunn Pkwy Perry, GA
  • (770) 478-0050
    7965 Tara Blvd Jonesboro, GA

Us Locations, Iowa:

  • (319) 354-1860
    1660 Sycamore St Iowa City, IA
  • (641) 352-3182
    2500 S Center ST Marshalltown, IA

Us Locations, Kansas:

  • (620) 860-0201
    401 E 4th Ave Hutchinson, KS
  • (785) 530-5523
    435 E Chestnut St Junction City, KS

Us Locations, Louisiana:

  • (318) 388-6000
    115 Constitution Dr West Monroe, LA
  • (337) 527-9845
    1901 Ruth St Sulphur, LA
  • (318) 445-7955
    2255 S MacArthur Dr Alexandria, LA

Us Locations, Massachusetts:

  • (978) 537-0859
    975 Merriam Ave Leominster, MA

Us Locations, Minnesota:

  • (507) 779-7711
    1859 Adams St in Mankato, MN

Us Locations, Mississippi:

  • (662) 269-0880
    1800 N Gloster St Tupelo, MS
  • (601) 282-7500
    2014 Hwy 45 N Meridian, MS
  • (601) 313-9200
    2540 Robinson St Jackson, MS

Us Locations, Missouri:

  • (417) 877-0244
    2851 West Republic Rd. Springfield, MO
  • (573) 636-0470
    3239 Missouri Boulevard Jefferson City, MO
  • (816) 478-7095
    4545 B South Noland Road Independence, MO

Us Locations, Nebraska:

  • (402) 330-2911
    2502 S 133rd Plaza Omaha, NE
  • (308) 382-7897
    3535 W 13th St Grand Island, NE

Us Locations, Nevada:

  • (702) 916-0700
    1221 E Sahara Ave Las Vegas, NV
  • (702) 854-9500
    1324 W Craig Rd, Unit 2 North Las Vegas, NV
  • (702) 458-3900
    1531 W Sunset Rd Henderson, NV
  • (702) 826-4200
    1570 N Eastern Ave Las Vegas, NV
  • (702) 432-4200
    2216 S Nellis Blvd Las Vegas, NV
  • (702) 586-1900
    230 S Decatur Blvd, Ste B-100 Las Vegas
  • (702) 982-1931
    260 E Lake Mead Pkwy Henderson, NV
  • (702) 547-1200
    3300 Flamingo Rd Las Vegas, NV
  • (725) 600-4300
    4001 S Decatur Blvd Las Vegas, NV
  • (702) 916-0800
    4488 N Rancho Dr Las Vegas, NV
  • (702) 963-8700
    5436 Boulder Hwy Las Vegas, NV
  • (775) 356-1000
    630 N McCarran Blvd Sparks, NV
  • (702) 750-9918
    7250 Arroyo Crossing Pkwy Las Vegas, NV
  • (702) 462-9088
    9850 S Maryland Pkwy Las Vegas, NV

Us Locations, New Hampshire:

  • (603) 895-6981
    15 Freetown Rd Raymond, NH
  • (603) 816-3555
    18 Northwest Blvd Nashua, NH
  • (603) 621-9919
    713 Huse Rd Manchester, NH

Us Locations, New Jersey:

  • (609) 385-2555
    10 Schalks Crossing Rd Plainsboro, NJ
  • (908) 205-8535
    6761 Hadley Rd South Plainfield, NJ
  • (609) 549-6474
    770 Lighthouse Dr Barnegat, NJ

Us Locations, New Mexico:

  • (505) 296-1300
    11200 Montgomery NE, Ste 18 Albuquerque, NM
  • (575) 524-7867
    1300 El Paseo Rd Las Cruces, NM1300 El Paseo Rd Las Cruces, NM
  • (505) 565-5506
    1950 Ken Haynes Rd Los Lunas, NM
  • (505) 633-5505
    3725 Las Estancias Ct SW Albuquerque, NM
  • (505) 899-3707
    4665 Irving Blvd NW Albuquerque, NM
  • (505) 797-8767
    4801 Alameda Blvd NE Albuquerque, NM
  • (505) 256-2500
    5401 Gibson Blvd SE Albuquerque, NM
  • (505) 341-9771
    6211 4th St NW Albuquerque, NM

Us Locations, New York:

  • (716) 989-0524
    100 Thruway Plaza Dr Cheektowaga, NY
  • (518) 384-7770
    300 Saratoga Rd Glenville, NY
  • (845) 565-4500
    39 N Plank Rd Newburgh, NY
  • (347) 481-4990
    495 Flatbush Ave Brooklyn, NY

Us Locations, North Carolina:

  • (704) 786-4050
    180 Concord Commons Place SW Concord, NC
  • (910) 772-1331
    68A S Kerr Ave Wilmington, NC

Us Locations, Oklahoma:

  • (580) 304-7200
    2620 N 14th St Ponca City, OK
  • (405) 242-4141
    4202 NW Expressway Oklahoma City, OK
  • (888) 237-9005
    5050 S Memorial Dr Tulsa, OK

Us Locations, Oregon:

  • (503) 596-2119
    1001 SE Tualatin Valley Hwy, Ste B15 Hillsboro, OR
  • (208) 917-4199
    1123 North Milwaukee St Boise, ID
  • (503) 472-7600
    1199 NE Highway 99W McMinnville, OR
  • (541) 897-6323
    1341 Center Dr, Ste A Medford, OR
  • (503) 430-8586
    14755 SW Teal Blvd Beaverton, OR
  • (541) 434-9588
    1555 Williams Hwy Grants Pass, OR
  • (503) 610-1731
    16852 SW Edy Rd Sherwood, OR
  • (541) 465-9000
    2370 West 11th Avenue Eugene, OR
  • (541) 744-9000
    4223 Main St Springfield, OR
  • (971) 332-5447
    5240 Commercial St SE Salem, OR
  • (541) 306-6084
    725 NE Greenwood Ave Bend, OR
  • (503) 771-3000
    9280 SE Foster Rd Portland, OR

Us Locations, Rhode Island:

  • (401) 236-2117
    278 W Main Rd Middletown, RI
  • (401) 865-6300
    387 W Fountain St Providence, RI
  • (401) 828-4200
    780 Washington St Coventry, RI

Us Locations, South Carolina:

  • (864) 213-4152
    101 Verdae Blvd Greenville, SC
  • (803) 740-5547
    421 Bush River Rd Columbia, SC
  • (843) 639-5966
    5060 Dorchester Rd North Charleston, SC

Us Locations, South Dakota:

  • (605) 878-0170
    1300 9th Ave Watertown, SD

Us Locations, Texas:

  • (915) 822-1002
    10861 Gateway Blvd S El Paso, TX
  • (713) 936-5993
    11005 Shadow Creek Parkway Pearland, TX
  • (832) 786-3555
    11187 Fondren Rd Houston, TX
  • (210) 679-9999
    11227 Potranco Rd San Antonio, TX
  • (210) 255-1120
    1131 SE Military Dr San Antonio, TX
  • (469) 645-8261
    1165 S Stemmons Fwy Lewisville, TX
  • (830) 431-9395
    1313 S Main St Boerne, TX
  • (281) 370-0400
    13140 Louetta Rd Houston, TX
  • (915) 590-7867
    1317 Pendale Rd El Paso, TX
  • (832) 446-6395
    13839 Breck St Houston, TX
  • (210) 251-3346
    13932 Nacogdoches Rd San Antonio, TX
  • (281) 988-7600
    14485 Bellaire Blvd Houston, TX
  • (210) 492-2024
    14610 Huebner Rd, Ste 110 San Antonio, TX
  • (915) 856-7867
    1505 N Zaragoza Rd El Paso, TX
  • (281) 968-1694
    1701 Fairway Dr, Ste B Alvin, TX
  • (210) 566-0400
    1705 Pat Booker Rd, Ste 216 Universal City, TX
  • (210) 729-2030
    1721 WW White Rd S, Ste 105 San Antonio, TX
  • (936) 760-1700
    1906 N Frazier St Conroe, TX
  • (210) 686-2070
    20475 TX-46, Ste 80 Bulverde, TX
  • (210) 455-6835
    20760 US Highway 281 N San Antonio, TX
  • (281) 394-9670
    24547 Katy Freeway Katy, TX
  • (210) 714-8450
    2502 Nacogdoches Rd San Antonio, TX
  • (281) 255-0332
    27830 Tomball Pkwy Tomball, TX
  • (915) 855-7867
    3000 Joe Battle Blvd El Paso, TX
  • (832) 602-2211
    310 Cypress Creek Pkwy Houston, TX
  • (409) 655-2660
    3407 Palmer Hwy Texas City, TX
  • (210) 736-3536
    4400 Fredericksburg Rd San Antonio, TX
  • (915) 778-7867
    5026 Montana Ave El Paso, TX
  • (361) 450-6666
    5206 N Navarro St Victoria, TX
  • (832) 500-5510
    560 El Dorado Blvd Webster, TX
  • (915) 585-7867
    5700 N Mesa St El Paso, TX
  • (281) 751-6369
    6515 Garth Rd Baytown, TX
  • (210) 888-5545
    6700 Huebner Rd San Antonio, TX
  • (214) 705-7348
    6951 Preston Rd Frisco, TX
  • (915) 833-7867
    725 N Resler Dr El Paso, TX

Us Locations, Utah:

  • (801) 334-0500
    113 Harrisville Rd Ogden, UT
  • (801) 446-9975
    11539 S 4000 W South Jordan, UT
  • (801) 298-1999
    155 W 500 S, Ste 3 Bountiful, UT
  • (801) 225-4222
    157 N State St Orem, UT
  • (801) 521-9400
    175 E 400 S, Ste 100 Salt Lake City, UT
  • (801) 963-8787
    1836 W 5400 S Taylorsville, UT
  • (801) 462-2020
    3749 S Constitution Blvd West Valley, UT
  • (801) 528-3597
    3945 S Washington Blvd Ogden, UT
  • (435) 673-3788
    42 S River Rd St. George, UT
  • (801) 948-9870
    6022 S State St Murray, UT
  • (801) 467-6711
    635 East 3300 South Salt Lake City, UT
  • (435) 753-7501
    981 S Main St, Ste 130 Logan, UT

Us Locations, Vermont:

  • (802) 255-4980
    282 Berlin Mall Rd Berlin, VT
  • (802) 863-8910
    30 Community Dr South Burlington, VT

Us Locations, Virginia:

  • (804) 323-4348
    10040 Robious Rd Richmond, VA
  • (757) 275-8315
    3877 Holland Rd, Unit 426 Virginia Beach, VA
  • (540) 904-6288
    672 Brandon Ave SW Roanoke, VA

Us Locations, Washington:

  • (509) 469-0477
    120 N Fair Ave Yakima, WA
  • (206) 429-7429
    1211 S 320th St Federal Way, WA
  • (360) 395-2560
    125 Cascade Mall Dr Burlington, WA
  • (509) 381-1691
    13112 E Sprague Ave Spokane Valley, WA
  • (206) 659-4577
    13201 Aurora Ave N Seattle, WA
  • (425) 599-2099
    13314 Bothell Everett Hwy Mill Creek, WA
  • (360) 386-9986
    1346 State Ave Marysville, WA
  • (509) 850-9585
    1617 W Northwest Blvd Spokane, WA
  • (509) 578-1073
    1711 George Washington Way Richland, WA
  • (206) 467-1366
    17171 Bothell Way NE Lake Forest Park, WA
  • (253) 321-5939
    19561 State Route 410 E Bonney Lake, WA
  • (253) 999-1600
    2217 N Pearl St Tacoma, WA
  • (509) 515-7195
    2600 E Yakima Valley Hwy Ste 4 Sunnyside, WA
  • (206) 249-8158
    27073 Pacific Hwy S Des Moines, WA
  • (360) 323-4060
    32165 State Rte 20 Oak Harbor, WA
  • (360) 285-3700
    351 Three Rivers Dr Kelso, WA
  • (360) 824-5550
    4310 Wheaton Way Bremerton, WA
  • (425) 255-5522
    4613 NE Sunset Blvd Renton, WA
  • (253) 845-5357
    625 River Rd Puyallup, WA
  • (253) 353-7008
    6704 19th St W University Place, WA
  • (360) 339-5188
    720 Sleater Kinney Rd SE Lacey, WA
  • (509) 579-0595
    731 N Columbia Center Blvd, Ste 100C Kennewick, WA
  • (425) 315-7070
    7621 Evergreen Way Everett, WA
  • (360) 448-2277
    8024 E Mill Plain Blvd Vancouver, WA
  • (253) 475-5689
    817 E 72nd St Tacoma, WA
  • (206) 257-3655
    9000 Rainier Ave S Seattle, WA
  • (253) 533-2510
    9820 Pacific Ave Tacoma, WA
  • (360) 573-4000
    9919 NE Hazel Dell Ave Vancouver, WA

Us Locations, Wisconsin:

  • (262) 251-8000
    N89 W16899 Appleton Ave Menomonee Falls, WI 53051
  • (909) 421-4815
    2008 N Riverside Ave Rialto, CA
  • (603) 228-8680
  • (949) 930-0085
  • (320) 774-3711

Planet Fitness Emails:

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Planet Fitness Contact Information

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Corporate Office Address:

PFIP, LLC
4 Liberty Lane West
Hampton, New Hampshire 03842
United States
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Planet Fitness Rating Based on 2.2K Reviews

Rating details

2.3
more details
Customer service
Location
Price Affordability
Product or Service Quality

Rating stats

Rating trend

Summary of Planet Fitness Customer Service Calls

13.8K TOTAL
CALLS
01:57 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Planet Fitness Customer Service?

Payments and Charges Question:

  • “Pay bill”
  • “Billing”
  • “Billing issue”

Activation/ Cancellation Question:

  • “Cancellation COVID19”
  • “I need to cancell my membership”
  • “Cancel my account”

Account Question:

  • “Account login issues”
  • “My account”
  • “Money taken out of my account no membership”

Request for Information Question:

  • “Question/Complaint”
  • “About my membership acount”
  • “Need assistance”

Staff Question:

  • “Complaint about manager”
  • “Physically abused and threatened by staff”
  • “They have been rude to me”

Refund Question:

  • “Refund as well as unprofressional”
  • “Refund”
  • “Refund/cancellation”

Product/ Service Question:

  • “Membership”
  • “Membership issue”
  • “Withdrawals”

Cards Question:

  • “To see if my membership card is still valid”
  • “I signed up for a black card membership and have not received a confirmation number or anything yet”
  • “I lost my card can't get into the app”

Employment Question:

  • “Former employee never received w2”
  • “Interested in employment info with the new Planet Fitness coming to Vidalia, GA. I have managed a gym for years. I have a personal training certification with NASM and a nutrition certification. Very interested in an employment oppotunity.”
  • “Orientation”

Return/ Replace Question:

  • “Return money”
  • “I found a planet fitness membership tag with car keys on it and would like to get in touch to return the keys How may I do that”
  • “Return”

Shipping and Delivery Question:

  • “Están sacando más dinero de mi tarjeta de banco me an cobrado el mantenimiento anual 3 veces 39.98 y membresía cuando estuvo cerrado”
  • “The disposal of my clothing during covid-19 I never received an email or phone call pretending to my items that was left in my locker feel free to contact me ASAP”
  • “Por cobros en mi targeta en caso de pandemia”

Website/ Application Question:

  • “My application”
  • “I got a phone call from a application I did in April just the gym is close but there's someone there see if I can get a hold of them”
  • “Technical issue with website”

Other Question:

  • “Why are they closed”
  • “Membership issues due to coronavirus”
  • “I haven't been to the gym in over a year I was wondering if I can get back pay up until”

About

Planet Fitness Terms of Service
These Website Terms and Conditions of Use (the "Terms of Use") apply to the Planet Fitness website located at www.PlanetFitness.com, www.PlanetFitness.ca and all associated Planet Fitness sites of Company's subsidiaries and affiliates (collectively, the "Site"). The Site is the property of Planet Fitness Franchising, LLC, a New Hampshire Limited Liability Company ("Planet Fitness") and operated on its behalf by Pla-Fit Franchise, A New Hampshire Limited Liability Company. Please read these Terms of Use carefully. BY ACCESSING THIS SITE, THE CLIENT OF PLANET FITNESS ACCEPT, WITHOUT LIMITATION OR QUALIFICATION, THESE TERMS OF USE, WHICH FORM A LEGALLY BINDING AGREEMENT. PLEASE NOTE THESE TERMS CONTAIN DISCLAIMERS AND LIMITATIONS OF LIABILITY, AS WELL AS A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER FOR THE COMPANY RESIDENTS.
To read more: https://www.planetfitness.com/terms-use
Planet Fitness Privacy Policy
To read more: https://www.planetfitness.com/privacy-policy
Top Planet Fitness Services

Membership, Customer Care, Manager

Top Planet Fitness Products

Account, Facility, Gym Facility

Planet Fitness Pros and Cons

Pros: Location, Price, Equipment, Machines and tvs are good, Cleanliness

Cons: Customer service, Feeling like i got totally ripped off, Billing practices, Unprofessional employee attitudes, Way they treated clients

Summary

Planet Fitness is a large operator of fitness centers. The company was founded in 1992. Its headquarters is based in Newington, New Hampshire, United States. Planet Fitness owns more than 1000 locations in the United States, Puerto Rico, Canada, and Dominican Republic. The company offers 2 types of memberships: No Commitment and Black Card. Membership can be cancelled any time. It can’t be cancelled by phone or by e-mail. Clients should talk to a managers or send a letter with a cancellation request. Planet fitness offers fitness training sessions led by certified fitness instructors. The company does not offer children care services. People starting from 13 years old can join PF, but with a parent’s permission. In the fall of 2013, the Planet Fitness franchise formed a new partnership, with TSG Consumer Partners LLC.

Planet Fitness reviews and complaints

Planet Fitness is ranked 22 out of 376 in Fitness Centers category

Area Served

USA, Asia, Canada

Payment Methods

VISAMasterCardPayPalAmerican Express

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