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They can't bill correctly at the Waterbury Planet Fitness. They take the monthly amount out on the 15 th sometimes ...13th,12th ocassionally on time.

The manager Lou is so nasty to the workers and costumers! I don't know how he got hired? He has 4 teeth left and a very bad attitude. Don't go here it's dirty and the manager also allows his staff to breastfeed there infants in the nasty germ infested gym while off the clock says there's no problem ...yeah I don't have a problem with any woman breastfeeding in public but is its not professional for staff to have her breast out in a germ infested gym where infants do not belong because of weak immune systems?

Unprofessional and dangerous for a baby! I happen to think so. He should be drug tested anyone that young missing teeth and as angry as he is should not have a job greeting people and training with that behavior!

All the staff is rude and none clean! Filthy and the Judge you it's all false advertising be aware!

Product or Service Mentioned: Planet Fitness Membership.

Reason of review: Problems with payment.

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wow you judge something awful !


billing is on the same day nationwide for all clubs. it does however depend when your bank posts the payment.

that is the bank not pf.

as for your perception of the rest, perhaps that deserves a looksee. I suggest going to the pf website, look for the Contact Us link (bottom left) and submit a formal complaint.

to Anonymous #1355974

that's right. Its a 3rd party billing company and its the same date across the board.

Its not the individual club.

if check with the bank as to their pre-authorization policy as well as posting.

my advice is, if you are expecting an auto deduction in a few days, make sure there is enuf money on your account a few days b4.

i have a few bills i can't pay in advance.

so I pay attention via my mobile app to make sure it's taken care of. I know when they are due, but when they actually post can be as much as 4 days later.

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