Not resolved

My contract was up in April I went into PF on Sunday to downgrade from black to white card I was told that I would have to pay the annual black card fee and also the white card fee just to downgrade.I did contact cooperate office today and spoke with Lindsey she is in need of serious customer service training.

the gym changed from 24/7 to 24/5 without any adjustment for members fees but we are held to their contract.I have had a problem with using the 30 minuted circuit area in that everyone just uses it to work out without caring about other, I have repeatedly told the workers about it but nothing has changed since I have began going

Review about: Planet Fitness Membership.

Monetary Loss: $40.


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San Jose, California, United States #708598

I don't have to worry about pf anymore cancelled my membership with them I decided to join blast. If the initial sell is what attracted me to join could not be maintained then pf was not worth my money, anonymous r u following me to know how often I was going to pf. Or r u a pf god speaking on the behalf I could go into how dirty the place was but I'm going to hold off on your employee for a minute!

Hiram, Maine, United States #708250

If a club changes their hours they post it for everyone to see. If you went there often enough you would have know this.

Brooklyn, New York, United States #657187

Check your contract about any services promised to you, like 24/7 access, and if they are allowed to change service without notice.

Any failure on their part could be grounds to void the contract.

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