My contract was up in April I went into PF on Sunday to downgrade from black to white card I was told that I would have to pay the annual black card fee and also the white card fee just to downgrade. I did contact cooperate office today and spoke with Lindsey she is in need of serious customer service training.
the gym changed from 24/7 to 24/5 without any adjustment for members fees but we are held to their contract. I have had a problem with using the 30 minuted circuit area in that everyone just uses it to work out without caring about other, I have repeatedly told the workers about it but nothing has changed since I have began going
Review about: Planet Fitness Membership.
Monetary Loss: $40.