I belong to North Kingstown, RI PF. Equipment does not get maintained as it should.
I mentioned at least 5 months ago that 2 of the ellipticals have audio not working. Now, 5 months later, at least 4 don’t work. TV’s have large brown swipes/stains on a lot of them. Have been that way for at 2 years.
I asked for the heat to be lowered last week. This week, still too warm. Claim they can’t adjust the heat from there and it takes a while to come down. Can’t finish workout without feeling nauseous.
They’re comfortable standing behind the desk, though!
If there was a problem getting their $10 every month, I would bet that would be fixed within an hour. Just sayin!
Product or Service Mentioned: Planet Fitness Gym Facility.
Reason of review: Poor customer service.
I didn't like: Equipment not being fixed.