My account has been charged for the past year. When I realized it was happening, I called the gym.
The person who answered the phone was rude and inappropriate. The "Acting General Manager" Ronnie was even worse. I asked for a copy of the contract. I received a contract that had my name and my son's name, but THERE WERE NO SIGNATURES on the contract.
The contract is fraudulent. We did not enter into contract with the club in May 2017.
I am going to contact the Better Business Bureau. 7 in Your Side and have a fraud investigation done.
Review about: Planet Fitness Customer Care.
Reason of review: Problems with payment.