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2 comments

Would like to know why they charged me $50 on top of my and you will feed which will be due in August and my monthly $10 fee this cannot be resolved basically I want a refund and I will retire from Planet Fitness

Product or Service Mentioned: Planet Fitness Customer Care.

Reason of review: Problems with payment.

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Anonymous
#1506578

what month did you sign up?

BlindEagle
#1505285

Do you mean on top of the annual fee? In which case I would recommend going into your planet fitness and asking them what it is about.

I know that you do get billed for your monthly on the 17th and on the month the annual comes out, you get billed that on the first of the month. It's the only month you are billed twice.

Not sure if that's what's going on, though. Go in and talk with the store.

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