My local gym closed without notice, yet they continue to charge me. I can't "cancel" my membership as it requires you go to your gym or send a letter via certified mail to your local gym.
Inquiries at corporate have gone ignored. They have now charged me for three months of membership at a gym that no longer exists. They never told their clients they were closing, just were gone one day. This is ridiculous.
When I send a note to corporate, I get an autoreply saying I have to go to my local gym to cancel my membership.
How do I go to a gym that does not exist? The people at this company are frauds.
Product or Service Mentioned: Planet Fitness Membership.
Reason of review: Problems with payment.