Planet Fitness - Hard to Cancel
New Reviewer
1 comment
Read the policy closely. Planet Fitness makes you jump through hoops to cancel. I would look elsewhere.
Reason of review: Return, Exchange or Cancellation Policy.
Location: 3783 National Rd E, Richmond, IN 47374, USA
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Please avoid publishing any personal information and promotional content
All they ask is that you cancel a week before billing goes out. So, if you wish to cancel before the monthly, cancel by the 10th.
If you wish to cancel before the yearly, cancel by the 25th. Communication takes time with banks, so that's why that time is requested.It has to be done in person or via mail because a handwritten signature is needed. The mail letter gets scanned to the individuals account, showing the signature.I understand it would be much easier to just call or e-mail, but I also think it's silly for so many people to be upset about having to get up and go into the gym to cancel. I see a lot of complaints about this, I understand you aren't personally complaining about it.
I just find it silly. Isn't a gym supposed to make you more active anyways?
(only joking around here).Anyways, the canceling policy is easy. Cancel within a week before the charge you want to avoid and do so by mail or in person.