New Reviewer
0 comments

I never picked up my scan card, never entered the facility. went and cancelled my membership and they told me I didnt!!!

Basically calling me a liar... then proceeded to tell me that I have another account from 2017 that is in collections,that I have NO RECOLLECTION about & they will not stop charging my account until I come in and cancel WHICH I DID BUT THEY HAVE NO DOCUMENTATION; which personally is not my problem. They have caused my account to be over drawn for the last 3 months at $28.00 a pop! I am very upset, they didnt require a "signature" to set up the account and a SINGLE mother with 3 jobs, I dont have the time to run down there and sign a piece of paper!!

I want this situation investigated, I have already involved my bank and the credit unions to this situation. Its unfair

Reason of review: Poor customer service.

Monetary Loss: $84.

Preferred solution: Full refund.

Location: 1597 The Fairway, Jenkintown, PA 19046

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Planet Fitness Reviews

  1. 1235 reviews
  2. 707 reviews
  3. 596 reviews
  4. 391 reviews
  5. 196 reviews
Planet Fitness reviews