2 comments

I found this video on YouTube of Planet Fitness. Is this real or a joke?

https://youtu.be/Dvyudnj_HJo

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Product or Service Mentioned: Planet Fitness Customer Care.

Reason of review: Poor customer service.

Preferred solution: Full refund.

I didn't like: Takes too long to find staff member whenever i go late at night.

Company wrote 0 private or public responses to the review from Jun 10.
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Anonymous
#1499693

Overnight, there is usually just one staff on duty. Their responsibilities are to clean the club.

They cant always be up at the front desk. Don't disparage a staff for doing their job!

Anonymous
#1498515

This is creepy af

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