Planet Fitness - Ignorance
Came into gym , was not greeted in a friendly manner , but whatever I figured I’ll just go work out . When I’m done I always use the massage bed .
No one was on it so when I was done I made a second appt. the rude guy said I’m only suppose to use it once . I never seen a limit in my contract since I made the appt why is that an issue . He could not wait to tell me he is the manager and that’s how it is at this gym ,but since it’s not busy we would let me .
He probably should be a little more friendly with the clientele.
I use Berlin and Hammonton and never was talked to like that . I would like someone to provide him some coaching and also to show me the rule I can only make 1 appt , pls have someone call me
Reason of review: Poor customer service.
Location: 225 N Route 73, West Berlin, NJ 08091, USA
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