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On Friday, Feb. 10th I witnessed the front desk person (white male and the personal trainer - black male); mocking a man, laughing and pointing; yelling loudly as trying to get his attention as he was walking towards the Men's locker room.

That man also happened to be my husband. My husband's hair is very long; his locs to be exact are neatly together and down his back. They for some reason thought he was a girl/woman. As I'm witnessing this I see them laughing and pointing etc....so I signaled the personal trainer over and asked him what was so funny.

He laughed at me saying "hey I don't know what this is man or woman so I thought ya know it was going to the wrong locker"......I stopped him right there and told him yes I do know you have to ask; but you all were very rude and ignorant. Your organization values "no judgement zone" as posted everywhere so I thought this might be something you might consider as such. Your Evergreen Park, Illinois facility employees are very and highly ignorant. They all could use a dose of retraining.

Oh and I forgot to mention; that man my husband they were laughing at is Legally Blind. If this isn't discrimination, I don't know what is.

Reason of review: Poor customer service.

Location: 9500 S Western Ave A-01, Evergreen Park, IL 60805, USA

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Guest

Thatโ€™s not discrimination but they were Wrong

Guest

it wasn't discrimination as they did not prevent him from having a membership or working out, but indeed it was totally wrong and these employees deserve disciplinary action no matter what the business. PF corporate should be informed as well.

Guest

Wow. They sound like complete jerks.

Did you inform them the person they were ridiculing happened to be your husband? I bet that would have shut them up.

Guest

ie Chicago Illinois, Home of Repulsive - The Birth Place of Ignorance, Thugs, No Morals of Or Being Decent ;) I have no clue how the decent ones in Chicago can Live& be there - I could not do or be there for 1 minute ;)

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