State: Illinois City: Chicago Clear all filters (23 of 2563 reviews match)
filters
State:
City:
Product:
Show
I've given it a few months to try adjust to the bullying provided by your staff at the Planet Fitness in Chicago (Streeterville Location/above Whole Foods). I even up graded my membership so I would not have to go to "that" particular Planet Fitness. Everytime I go in,...
Read more
Company wrote 0 private or public responses to the review from Sep 22.
Anonymous
Anonymous

Sometimes you are at the mercy of who applies ...and what the education system produces. You try to hire well, but it doesn't always work out. PF is not the only company that ...

2.5
I liked
  • This pf is housed over whole foods
I didn't like
  • Harassment
  • I would not recommend this particular pf
#1363155
Reply to reviews
Show

Planet Fitness - I’m very unsatisfied with this location

A member is disrespectful unconsiderate and and use all three squat machines not letting loyal members use them while he supersets
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 03.
1.9
Details
Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1372313
Reply to reviews
I’m a competitive female bodybuilder and I signed up at Planet Fitness in Chicago at Harlem Foster and was told I can wear sleeveless, bring my own water and can carry my firearm. So the second day I go in to workout I was refused entry. Told I am not allowed to look...
Read more
Company wrote 0 private or public responses to the review from Jul 09.
Anonymous
Anonymous

"Club Fat?" Wow, glad you are cancelling your membership, even if you did allow someone else to write the review. This person obviously knows you well enough to know that you ...

BlindEagle
BlindEagle

Are you actually judging a gym.. because youre upset... that they judged you...do you think the smartest way to put out a fire is with more fire? The gym is KNOWN for not bein...

1.8
#1299417
Reply to reviews
Show

Planet Fitness - Worst Gym in Chicago

Planet Fitness Harlem & Foster has not had hot water for nearly a month (first reported July 25, still unresolved as of Aug 22). The manager is very dismissive and disrespectful. The owner of this location is an absentee landlord from PA who has numerous reports of defrauding investors (search Bryan Rishforth lawsuit). Stay away from this location and Planet Fitness altogether.
Company wrote 0 public responses to the review from Aug 22.
1.0
Details
Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1336179
Reply to reviews
Show

Planet Fitness - A fall

Saturday, May 12, 2018. I had a double knee replacement I was going to P F to exercise on your equip. Friday, May 11th 9pm Employees turned off all the lights. Then the tvs Pitch black. i was in the back of the gym . Couldnt see where i was walking, as I was leaving I tripped on the metal cover box on the floor. Please call me. Bonnie Ladegaard 773.774.6333
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from May 12.
3.0
Details
Location
Staff
#1254213
Reply to reviews
I often enjoy stopping at Xport Fitness on Touhy after a long drive home from work to do some bicycling and resistance machine use, and I do not have much time in my day to spare for it. So I thought I would instead try the new Planet Fitness on McCormack Blvd nearby...
Read more
Company wrote 0 public responses to the review from Apr 02, 2016.
Anonymous
Anonymous

You were in "Street Clothes". Planet Fitness had every right not to let you work out. Maybe if you followed the dress code you wouldn't of had a problem. This is on you. You'r...

Anonymous
Anonymous

You already had belt and belts ruin the machines. We're you alsocwearing jeans, and street shoes or boots? That's also prohibited in gyms. You signed the agreement that al...

2.1
I liked
  • Jerks
I didn't like
  • Staff
#822190
Reply to reviews
Pf staff are racist and have bad attitudes towards other race.
Read more
Company wrote 0 public responses to the review from Oct 18, 2016.
LeisureTiger
LeisureTiger

so youre? White?Latino?African?Asian?

Anonymous
Anonymous

I have been a member of Planet Fitness for two years.I use the Taylor Michigan facility and have never had a bad experience. The staff is friendly and helpful. The first thi...

1.0
#938936
Reply to reviews
I'VE CALLED AND GONE IN PERSON AND I SEEM TO EITHER MISS THE PERSON IN CHARGE OR THEY ARE JUST NOT NEVER THERE AND THE STAFF ON HAND SEEM NOT TO HAVE THE RIGHT TRAINING OR JUST NOT KNOW HOW TO CANCEL A MEMBERSHIP AND THEY DON'T KNOW HOW TO MAKE A PHONE CALL AND SAY...
Read more
Company wrote 0 private or public responses to the review from Jan 04, 2016.
Anonymous
Anonymous

The Florida attny general investigation in 2014 still hasn't stopped them from robbery, trying to cancel now but no luck. Total scam

Anonymous
Anonymous

STILL NOT BEEN TAKEN CARE OF, WOW YOU WOULD THINK SOMEONE BY NOW WOULD CALL AND ASK QUESTIONS

I didn't like
  • Lack of supervisor on site
#763604
Reply to reviews
Go in to the Champaign IL store 6/20 at approx 4:50pm to drop off my voided check per the requirement. Two employees at the desk, no greeting. She turns her head from folding towels and ask what I need. I show her the check and she tells me to leave it on the counter...
Read more
Company wrote 0 public responses to the review from Jun 20, 2015.
Anonymous
Anonymous

What if you don't have a bank account or credit card?

Anonymous
Anonymous

If indeed true, In your case i am definitely agree with your frustration and concerns. I would follow-up with the manager. That is not the way PF operates, and you have eve...

2.7
#653550
Reply to reviews

Contact Planet Fitness

Mailing Address:
PFIP, LLC
4 Liberty Lane West
Hampton, New Hampshire 03842
United States
Phone:
(603) 750-0001
More
I joined my local PF in January 2014. I have a bank account that I use only for my PF debits. In the beginning of May, I vaguely remembered them saying there would be some annual fee charge in May or June. I called the gym to inquire what the fees would be. The girl I...
Read more
Company wrote 0 public responses to the review from Jun 12, 2014.
Anonymous
Lisa

My wife's ex started a planet fitness membership with her bank account. They are no longer together. My wife has been in numerous times to get her information off the account....

Anonymous
Mateer

The key to this whole rant is "vaguely".

#496805
Reply to reviews