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3.3

Hi i am a young lady who joined my local planet fitness here in Fayetteville NC, 2 months ago i am in a wheelchair and am trying to walk again. I am only able to go at 4:30 in the day i waited 2 months for them to hire a evening trainer so i can have help on what machines to use and try to achieve my goal.

They FINALLY hired a woman last week i go in and met with her so Happy and excited only to be told by her she has already gave her 2 weeks notice. Your company is not helping me or benefitting me in any way. I am very sad by this.

I have also asked the manager once i am ready to leave if a employee could put my chair in my trunk after i get in my car, i was told NO they can't do that. Which i feel saddened by this because the more i try to accomplish my gaol i continue to be let down by your company.

Reason of review: Poor customer service.

Location: Market Fair Shopping Center, 1916 Skibo Rd, Fayetteville, NC 28314, USA

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