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1.5

They say no contract. But there is.

They say they will cancel you when you call, but months later when you are still being charged, they claim no cancel over the phone. They charged me 40 dollars for nothing out of nowhere and wouldn't even tell me why. Horrible. Salem Oregon location is the worse.

When I called the dude was rude and called me a liar. They have a no tolerance policy so they treat people like little kids with *** all over the walls about acceptance and ***.

What are we in grade school? I can't believe that they treat people like this.

Monetary Loss: $240.

Preferred solution: Full refund.

Location: Sherwood, Oregon

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Guest

Seriously people? It just opened.

Guest

The gym isn't *** you're just a *** member.

Guest

Did the dude actually say, "you are a Liar"? Or did he just state that you were mistaken? In which case you decided you were right and he was rude.

Guest

I'm absolutely positive you didn't listen. I'm.positive no one ever told you that you could cancel by phone.

If you claim to have cancelled, why is it that you don't keep better banking records. I know to the penny what should be in my account I check it daily. If I see a bogus charge, I'm on it. But your PF charged you for months and you never noticed, ha, yes, you lie.

I doubt very much that pf actually CALLED you a Liar, they probably did their best, as I would, to say that you are mistaken, and there is no record of, etc.

But I'm here saying that your post is a bogus rant, you want someone to repay you for your neglect. I know I'm right!

Guest

DID YOU EVEN READ YOUR AGREEMENT!

Per the agreement, AND per,the website, in order to cancel a membership, one must either go to your home club in person to fill out a cancellation form, or send a letter (preferably via certified mail) to the club, requesting cancellation.

Please note: Memberships cannot be cancelled via fax, phone, or email.

The processing of this cancellation request is subject to any agreement obligations. For more information, please refer to the membership agreement or call your home location. If your membership has a 12 month commitment and you wish to cancel at any time before the commitment is met, you can pay a $58 buyout fee to do so.

If you wish to cancel after the 12 months has been met, the buyout fee would not apply. The membership does continue monthly after the commitment is met, until you cancel the membership.

If you are sending a letter, please call the club to verify that your membership can be cancelled at this time.

Please be sure your cancellation request (and payments if owed) are received on or before the 10th of the month, if you do not wish to be billed in the same month on the 17th.

Guest
reply icon Replying to comment of Guest-1183334

Think you went too far, Anonymous I mean owner of PF. All the PF gyms suck. Period end of story.

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