This Planet Fitness just opened and has been great. Clean, bright and nice machines and clean.
Big lockers. Very nice. However recently (5 of my last 6 visits in about 2 weeks now) the elliptical machines which I have gotten on would not register a heartrate or it remained extremely low (under or near 110, when I had it set to increase up to 154). I did not sweat and hence had virtually no workout.
I'm told by a girl at the front desk that someone is coming out.
Told this for about 2 weeks now. Told this when the problem was some of the TV's. Told today that it is the same person/people who would repair the machines. She doesn't know when they're coming.
Obviously not a priority. Apparently I'm the only one complaining, but about 6 different machines refuse to work correctly over the last 6 visits I have made.
Product or Service Mentioned: Planet Fitness Gym Facility.
Reason of review: Damaged or defective.