Joined in April of 2016 with an expected open date of May 2016. May moved to June etc and they finally opened after the 4th of July 2016. Upon joining, I specifically asked about the $39.00 annual maintenance fee. If specifically this was due at the time of joining? ...Read more
My bank went out business. So then i had to put a card on file with planet fitness. I went in and gave them the new card number. The person put my new card on file but she still kept the old card on file. So they have been getting their money on time every month and...Read more
I belong to the Planet Fitness in Saginaw, MI on State Street. I have never seen a more polite group of employees who work as a team and enjoy their jobs. EVERY single time I go into the gym, I am greeted by a warm friendly smile. I literally have never seen any of the...Read more
Unfortunately, had a PF Black Card account. Attempted to move the account away from my checking account as charges were appearing that were unexpected. After several written complaints, I received no response. Phone calls went unanswered. Offered to pay cash for a...Read more
I didn't like
- Trying to clean up the fraud that pf staff stole from my account
Planet Fitness - Rude employee experience
I would like to speak to someone in management regarding an extremely rude unprofessional “general manager” Melissa. I’m so glad I have other options because I will NOT GO BACK TO That location and will warn everyone that I possibly can to steer clear.
I been trying to get my account cancelled for 3 months now they keep giving me the run around telling I have to do this and that they told me I had to call up to the one I used to go to to call and cancel and when I do they tell me something different I work two jobs 7...Read more
Planet Fitness - Fraud
Called because someone got my card info and plant fitness would not give my money back told me I signed up online witch was a lie. I see why they have bad reviews.
Planet Fitness - Great easy helpful
Couldnt be better. Super helpful and easy.
Planet Fitness - Broken arm
Nothing was resolved becsuse no one answered my call.
I went online to change the credit card that Planet Fitness was using for my monthly membership and found that they now only accept bank accounts. Not really happy about that but this is really the only convenient place for me to go and I like the club just fine. So I...Read more
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