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1.1

Planet Fitness has been screwing with me the day i signed up. Basically they use predatory practices to scam me and charge me about 30 bucks a month.

I signed up initially for the plan that allows you to cancel anytime, the $15/mo plan. And basically for some reason, my routing and checking goes through and come billing time there'd be a problem with my account, funny thing is, Planet Fitness requires you to have TWO methods of payment, but what planet fitness does is, if they cant bill your routing and checking, they go and bill your debit/credit on file along with the late fee and ALSO had same routing and checking my whole life, never any issues. So this issues happened every billing period and never been resolved for months, they even canceled my account a few times because they called and if i dint come in person to resolve the issue the same day my account would be cancelled, because apparently Planet Fitness has a policy where you cant discuss customer details on the phone. So I finally got fed up and raised my voice and brought all my statement and bills with some new staff i never met, and i slipped a curse word(fucking) and all of a sudden my account gets cancelled in an email later in the day and i get none of my late fee refunds or annual fee/start up fee back.

And i got labeled a lunk, in a Judgement Free Zone. Planet Fitness is being sued, and i'm taking them on two charges.

One my money back and two for negligence or discrimination. This company is predatory and ***

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $140.

Preferred solution: Full refund.

Planet Fitness Cons: Staff.

Location: 850 Ives Dairy Rd, Miami, FL 33179, USA

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Guest

I would love to join you in lawsuit . I was cancelled since I was unable to get online portion of account. Never used gym and they even have me checkin 4/17/19 since I finally got online after cancellation.

Guest
reply icon Replying to comment of Guest-1678256

I filed my suit in small claims, court date is still pending. Here in Florida.email me telfortsam@***.com

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