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1 comment

Ive been a black card memeber for 6 months now and never used any of the extra benefits like tanning, bringing visitors, tanning or massage chair till recently. Seema as though as long as you dont use the extra never any problems.

But every employee evwn thw managers are not on the same page from mr bringing my daughter who is 14 only has school id( does not state age) but it depends who is standing at front. Rules are different every time. Its ridicicious. No reason.

Yall need to have a meeting and what applies to one needs to apply to ALL. Not that hard.

Product or Service Mentioned: Planet Fitness Black Card Membership.

Reason of review: Poor customer service.

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bring in her school id and birth certificate. they'll create a guest profile so that you only have to do that one time. then you can bring her in as often as you like using your phone number as the entry code.

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