4.3K views
Not resolved
4 comments

Update by user Jun 16, 2011

Between my husband & myself we made more than 4 trips to try to cancel this membership in person.Everytime we were told we cant cancel it, nor could we be directed on how to cancel.

I finally got an email for their corp. office and sent my \"home\" club a certified letter. Even after reciveing said certified letter, Planet Fitness is STILL Charging me.

I had to go to the bank and change my account #.This place is such a scam

Original review posted by user May 16, 2011

So husband & I joined planet fitness in oct 2009.We didnt have any inital issues.

In jan 2010 we were expecting twins so i greatly decreased my # of visits. In april 2010 i became disabled in an accident. I havent used my membership since. I have been trying to cancel since april 2010.

I Hate this place. They say they are no commitment and there is no contract.

What they dont tell you is that they have no commitment to you and there is some sort of contract that takes an act of god to get out of.Do not join planet fitness, you will regret it

Review about: Planet Fitness Membership.

Monetary Loss: $528.

Had an Experience with Planet Fitness?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#816728

I hate PF I tell everyone I come in contact with NOT TO JOIN THEY TOLD ME NO COMMITMENT AND SURE ENOUGH LOCKED IN A CONTRACT! We should sue them for false advertisement!

Anonymous
#292667

:) I've been a happy member of PF for several months now since my branch opened in Port Jervis, NY. The machines are all working well and I see employees cleaning the machines all the time I am there which is close to 2 hours a day everyday. The staff is wonderful and it's a thoroughly enjoyable experience.

Anonymous
#291690

If you cancel your membership with PF before one year is up, you will be charged a fee.

I was a member of PF for 2 years.

I cancelled my membership with a certified letter and was not charged any additional fees.

I find PF is very affordable, only 10-20 dollars per month ( 120-240 dollars annually) along with a one time annual fee of 29$.

My problem with PF is the staff is unprofessional and the other members possess poor gym etiquette both of which are a distraction.

Anonymous
#290893

Canceling your membership is probably the easiest thing to do when it comes to planet fitness. Written notice through certified mail, or do it in person and you get a copy of your cancellation form. Why is that difficult?

You May Also Like

Planet Fitness - Review in Fitness Centers category Planet Fitness "On feb 12/17 at 232AM i witnessed an employee of planet fitness by the name of (PRECIOUS CASSANDRA WOODS) COMING INTO GYM WITH A VIDEO CAMERA ON HER PHONE AND..." Read more Planet Fitness - I HAVE BEEN A LOYAL CUSTOMER SINCE 2012, I HAVE LOST 75 LBS. Planet Fitness "After being a member for 5 years, I have been wearing the same style tops they decided to tell me I was showing to much skin. Well the females there..." Read more David Barton Gym - Tivoli Village Las Vegas David Barton Steam Room Men's Locker room. David Barton Gym "Tivoli Village Las Vegas David Barton Steam Room Men's Locker room. Tivoli Village Rotunda 2nd Floor David Barton Gym. What happens in Steam room stays in Steam Room. I'm sure..." Read more Planet Fitness - Manager Review from Rochester, Minnesota Planet Fitness "Terrible, untrained employees. I was into the 3rd rep of my 3rd set of tricep pushdowns, when the pin released on the cable harness. The harness fell to the floor,..." Read more Toyota Financial - They have messed up my credit by over 100 points that will cost me $1000's over my lifetime Toyota Financial "A 30 year military veteran and 12 year Toyota owner, I planned to purchase another when my current Toyota needed replacement. I can tell you that will not happen! I..." Read more Usave Car And Truck Rental - Extra charges after devastation in Puerto Rico... Usave Car And Truck Rental "Hi. My name is Wanda Bonilla and I live in Florida since 2014, but all my family is in PR. Due to the devastating havoc caused to the island by..." Read more Iboats - Return Box was torn so denided Iboats "Yes I ordered a drive shaft that was supposed to be short shaft. Box came and corner of box was torn no biggie opened found out it was the wrong..." Read more Lazboy - Extremely poor La-z-boy customer service Lazboy "We purchased two chairs ($1500 each) at the Frisco TX store - 8294 TX-121, Frisco, TX 75034. There was poor workmanship in sewing the fabric darts on the arms leaving..." Read more