Product: Planet Fitness Account Clear all filters (0 of 11 reviews match)
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My account is suppose to be on a freeze. I explained that i will be having surgery and cant use the gym fir 6 weeks.
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BlindEagle
BlindEagle

Freezes on accounts only go for up to 3 months. You will have to go back in and refreeze your account if you wish to continue this freeze. A worker should have told you that, ...

2.4
Product
Planet Fitness Account
#1308346
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Planet Fitness - Account login issues

They keep redirecting me to my personal club.
4.3
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Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
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Value for money
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Product
Planet Fitness Account
#1306500
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I asked for my account to be canceled yet I've been charged 3times plus overdraft fees
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Anonymous
Anonymous

{{REDACTED}}What method of cancellation did you use?!!!

2.5
Product
Planet Fitness Account
#1273079
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Planet Fitness - Overdue account

Due to domestic violence I was relocated because it was unsafe. My account is extremely overdue and would like to continue my account with Planet Fitness. If my account can have a fresh beginning like I did.
5.0
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Value for money
Product
Planet Fitness Account
#1264204
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I asked to freeze my account for the month of June my father is very sick and i need to be there. They disregarded my issue and told me no they can't do anything about it now i am on a budget and have to be with my Dad in florida and they cant help out. I never had...
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Anonymous
Durpa

Awww poor baby didn’t read her contract. CONTRACT LADY!!! You pay if you use it you pay if you don’t use it. Kinda how a contract works. If you need such flexibility then buy ...

2.6
Product
Planet Fitness Account
#1256382
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You give them your Routing Number & Acct number and you are giving them access to ANY money in that account. If they or a hacker takes the money the bank will do absolutely nothing to get it back. Use a credit card, which is NOT attached to any bank account, and...
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1.4
Product
Planet Fitness Account
#1233254
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I was tricked into signing up for a new account at a location that is no where near my residents. The first month I was charged I called and they demanded I come in to cancel. I am 7 months pregnant and I am a high risk patient so I am not allowed to drive. I only...
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Anonymous
Anonymous

You were tricked into signing 3 times? when all you wanted was a 1-time use?I'd like to know whose staff signature is on the Agreement. If laugh if it was the managers.Anyway,...

1.0
Product
Planet Fitness Account
#1225368
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So I called my local planet fitness and explained to them my situation, I was heading over there to cancel it and the lady I spoke to stayed I didn’t have to come in due to the time frame and that she could cancel it over the phone. Great! Fast forward to a month...
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Anonymous
Anonymous

My personal opinion is that you didn't call because within 3 days of your signature, you can receive a complete refund, and no cancellation fee especially if you have the blac...

1.0
Product
Planet Fitness Account
I liked
  • Equipment
I didn't like
  • Them stealing my money
  • Feeling like i got totally ripped off
#1199369
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I been trying to get my account cancelled for 3 months now they keep giving me the run around telling I have to do this and that they told me I had to call up to the one I used to go to to call and cancel and when I do they tell me something different I work two jobs 7...
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Anonymous
Melissa Davis

I have had my membership for about 7 years and even when I found out I had breast cancer and was going through chemo - I never missed a payment and continued my membership eve...

Anonymous
Anonymous

if you have been trying to cancel your membership, it is approximately 90 days. I doubt that you have tried every day for 90 days.In that period of 90 days you would have gott...

1.5
Product
Planet Fitness Account
#1186721
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Planet Fitness - My account

A false account is getting charged and my balance is extremely high after I spoke to someone about my account being closed.
5.0
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Cleanliness
Equipment Quality
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Product
Planet Fitness Account
#1180409
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