Product: Planet Fitness Account Clear all filters (0 of 28 reviews match)
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I came to lake Havasu City and joined planet fitness gym.. and for the 3rd year in a row they dinged my bank account before they were supposed.. When I asked to speak with a manager I was told he wouldn't be available until later that day...on my second request to...
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Anonymous
Anonymous

"and for the 3rd year in a row they dinged my bank account before they were supposed.." That's impossible. Nationwide its 'dinged' on the same day.

3.9
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Planet Fitness Account
#1404526
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Planet Fitness - I need a discount because the stores close today

They are close today so I want a discount or 1A close out my account
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Planet Fitness Account
#1401772
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Planet Fitness - Charged after freezing

Planet Fitness - Charged after freezing
I was charged after freezing in my account in November
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Planet Fitness Account
#1426510
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Planet Fitness - Cancel account

It was not explained to me that I have to pay a fee to cancel my account so I refuse to pay it I have no job and the little bit of side money I receive I need for my child as well as rent so I need all the money that I have I want this account gone
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Planet Fitness Account
#1383491
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Hello I wanted to know if I owed a balance from 2016? I found out I did it’s about 60$ but I thought I cancelled. I only went once back when I lived in San Francisco. Now I live in Hayward and I want to join. Can’t since I owe a balance. I was wondering since I thought...
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Anonymous
Anonymous

Non use means nothing. Pay your balance, then join your new Club. What you 'thought' is irrelevant.

5.0
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Planet Fitness Account
#1371672
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Planet Fitness - Billing

I’ve attempted several times to change my pay method on my planet fitness account and there still billing old data which is causing me to receive overages through my bank
3.0
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Cleanliness
Customer service
Exchange, Refund and Cancellation Policy
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Planet Fitness Account
#1383988
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Planet Fitness - I filed bankruptcy... will I be able to get another account

Long hold/wait for a representative to come to the phone
3.0
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Planet Fitness Account
#1381894
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Planet Fitness - Horrible. No customer service

Canceled account in July. The local office has record of me canceling the associated said all was good. Never said i had to sign anything. Been charged since then and finally had more additional charges again. Went in to see what is going on and was told it was never done properly on their end and its on me becaise of that. Will never recommend PF to anyone ever.
1.0
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Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
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Price Affordability
Product or Service Quality
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Value for money
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Planet Fitness Account
#1373189
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I went to the planet fitness location where I started my account and I was told that I can not cancel my account due to I have a past due balance. I have only used planet fitness account maybe 5 times since I opened it but I an being charged different prices every...
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Planet Fitness Account
#1362138
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Planet Fitness - About my account

I am being charged many times in one month!
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Planet Fitness Account
#1357845
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