Product: Planet Fitness Account Clear all filters (0 of 13 reviews match)
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My account is suppose to be on a freeze. I explained that i will be having surgery and cant use the gym fir 6 weeks.
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BlindEagle
BlindEagle

Freezes on accounts only go for up to 3 months. You will have to go back in and refreeze your account if you wish to continue this freeze. A worker should have told you that, ...

2.4
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Planet Fitness Account
#1308346
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So I log in to my Tcf account and I notice that I got charge on the 17 on may and then there was fee of 10.00 so my account was negative 21.99 but I paid that off... so now that I got charged again on the 24 of this month my account is negative 60 dollar I’m very up...
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Anonymous
Anonymous

Take your Bank statement into the manager to prove the double charge. Highlight ANY overdraft fees, if any.If no satisfaction is received, Go to the website, put in a Member S...

Anonymous
Anonymous

Verify that it was an actual paid charge rather than an attempt. Unless you have overdraft protection that attempt was not paid. A re-attempt, called a resub was made, and aga...

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Planet Fitness Account
#1266853
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Planet Fitness - Account login issues

They keep redirecting me to my personal club.
4.3
Details
Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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Planet Fitness Account
#1306500
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I asked to freeze my account for the month of June my father is very sick and i need to be there. They disregarded my issue and told me no they can't do anything about it now i am on a budget and have to be with my Dad in florida and they cant help out. I never had...
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Anonymous
Durpa

Awww poor baby didn’t read her contract. CONTRACT LADY!!! You pay if you use it you pay if you don’t use it. Kinda how a contract works. If you need such flexibility then buy ...

2.6
Product
Planet Fitness Account
#1256382
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I asked for my account to be canceled yet I've been charged 3times plus overdraft fees
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Anonymous
Anonymous

{{REDACTED}}What method of cancellation did you use?!!!

2.5
Product
Planet Fitness Account
#1273079
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Planet Fitness - Termed acct

I had to suspend my acct due yo healrth reasons and wanted to know how to restart.
4.8
Details
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Product
Planet Fitness Account
#1266120
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Planet Fitness - Overdue account

Due to domestic violence I was relocated because it was unsafe. My account is extremely overdue and would like to continue my account with Planet Fitness. If my account can have a fresh beginning like I did.
5.0
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Value for money
Product
Planet Fitness Account
#1264204
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I been trying to get my account cancelled for 3 months now they keep giving me the run around telling I have to do this and that they told me I had to call up to the one I used to go to to call and cancel and when I do they tell me something different I work two jobs 7...
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Anonymous
Melissa Davis

I have had my membership for about 7 years and even when I found out I had breast cancer and was going through chemo - I never missed a payment and continued my membership eve...

Anonymous
Anonymous

if you have been trying to cancel your membership, it is approximately 90 days. I doubt that you have tried every day for 90 days.In that period of 90 days you would have gott...

1.5
Product
Planet Fitness Account
#1186721
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OVER BILLED THREE TIMES ALREADY IN THE SAME MONTH.THE YEARLY FEE WAS HIKED UP BY $20.00 EXTRA. I SUGGEST THAT ALL MEMBERS REVIEW THEIR BANK ACCOUNTS FOR REVERSAL. IF THEY CAN'T MANAGE OFF OF THE AVERAGE FEE OF $10.00 PER MONTH, RAISE THE FEE AND DO WHAT IS RIGHT. STOP...
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Anonymous
Anonymous

daily deductions can't be done. it's impossible. it does not work that way.

SUNNYT
SUNNYT

Dear Anonymous, PF Clerk. I have never been late. It hasn't been a year yet--not even five months. I can't access my account. I was told new members can't have access to thei...

Product
Planet Fitness Account
#1150828
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You give them your Routing Number & Acct number and you are giving them access to ANY money in that account. If they or a hacker takes the money the bank will do absolutely nothing to get it back. Use a credit card, which is NOT attached to any bank account, and...
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1.4
Product
Planet Fitness Account
#1233254
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