Product: Planet Fitness Black Card Membership Clear all filters (0 of 60 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Due to hurricane Michael, my local club is closed. There are no other clubs close enough to me to use. My husband and I have separate memberships. I need to have them put on hold until the local club reopens. I do not want to pay for these memberships when I can't use...
Read more
Anonymous
Anonymous

Your next bill is Nov 17. PF is not responsible for weather related conditions. BTW: YOU sure are cheap. A $10 membership is $.33 a day. If you can't afford that, something is...

Product
Planet Fitness Black Card Membership
#1386268
Reply to reviews
I have come into a lot of personal bills so I needed to cancel my membership as I could not afford this any longer. The man almost refused to help me. "Couldn't find" my account, then tried to tell me I signed up somewhere else (which I have never heard of) STILL have...
Read more
Product
Planet Fitness Black Card Membership
#1379022
Reply to reviews
Show

Planet Fitness - I’m pissed

I’m traveling out of country for 10 days. They are not letting my family to use gym since they are listed as guest and I’m primary user of the gym. I have black card.
1.2
Details
Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Planet Fitness Black Card Membership
#1377736
Reply to reviews
I was charged over $40 for an annual fee that I was told I wouldn’t get charged if I cancelled my membership before the day I signed up a year later and it overdrafted my bank account and I really need it to be reversed/refunded because I’m in a tight spot with money...
Read more
Anonymous
Anonymous

Your deadline to cancel and not be billed was Sept 25. Its a legit charge that is non refundable. Check your agreement.

3.3
Product
Planet Fitness Black Card Membership
#1370634
Reply to reviews
I called my home gym to cancel, Very upset with the company for one not reaching out to members about renewal and just automatically renewing. I also sent an email before trying to figure out how to cancel and it wasn't answered. Its been a month after my year, never...
Read more
Product
Planet Fitness Black Card Membership
#1357939
Reply to reviews
I have a black card membership. I always get two coins for the massage chains and one time the massage bed to help my back. When i ask for the two coins I am being bullied and harassed and not given them when no one else is in the two chairs or even one bed. When i...
Read more
1.3
Product
Planet Fitness Black Card Membership
#1326813
Reply to reviews
The planet fitness on 465 Green St, Woodbridge Township, NJ 07095 is one of the worst places to be at. Me and my friend we both signed up for a black card around 4 months ago. We loved to go there and enjoy the benefits of being a premium member. However, at the time...
Read more
1.0
Product
Planet Fitness Black Card Membership
I didn't like
  • Customer service in handling cancellation polity
  • Overcharging practices
  • Membership ripoff
#1306372
Reply to reviews
Show

Planet Fitness - No help

They signed me up under the wrong membership. I haven’t gone once. When I called corporate, there’s nothing they can do about switching it to the membership I wanted. Corporate has been no help. I will not be recommending this gym to anyone.
Product
Planet Fitness Black Card Membership
#1285351
Reply to reviews
TO: PLANET FITNESS CORPORATE HEADQUARTERS RE: ANNUAL FEE GOUGE TO WHOM IT MAY CONCERN: NEITHER THE 7425 W 10TH ST, INDIANAPOLIS, IN FRANCHISE MANAGER NOR CORPORATE CUSTOMER SERVICE DEPARTMENT WOULD REFUND THEIR $39 ANNUAL FEE EVEN THOUGH I TRIED TO CANCEL MY MONTHLY...
Read more
BlindEagle
BlindEagle

Any attorney that you go to will just laugh in your face once they read the contract, like you clearly should have. The contract states that in order to cease any billing, it ...

Anonymous
Anonymous

SORRY, not illegal. If you just had your Annual charged on June 1. You would have had to cancel by May 25. ANY cancellation AFTER May 25, the Annual will STILL BE BILLED and i...

Product
Planet Fitness Black Card Membership
#1283420
Reply to reviews
I continued to pay my membership every month to avoiding paying a cancellation and with hopes that if I am ever in Shreveport that I would be able to still use the gym out of convenience as I have moved to an area that doesn’t have a planet fitness. I thought after...
Read more
Anonymous
Anonymous

the fee you were charged is an annual maintenance fee, not a renewal fee. it is charged an the 1st of the month the 2nd month after the starr date. It also guarantees that you...

2.2
Product
Planet Fitness Black Card Membership
#1269143
Reply to reviews