Product: Planet Fitness Black Card Membership Clear all filters (0 of 50 reviews match)
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The planet fitness on 465 Green St, Woodbridge Township, NJ 07095 is one of the worst places to be at. Me and my friend we both signed up for a black card around 4 months ago. We loved to go there and enjoy the benefits of being a premium member. However, at the time...
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1.0
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Planet Fitness Black Card Membership
I didn't like
  • Policy
  • Overcharging practices
  • Customer service in handling cancellation polity
#1306372
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Planet Fitness - Not productive

Your Black Card membership , Love PF , I travel alot , Target store remodeling . Usually PF near by . But , The 10 visit limit is Ridiculous!!
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Planet Fitness Black Card Membership
#1263483
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Planet Fitness - Lied to about guest priveleges

We were told that if we purchased the black card that it was "no commitment" because we were military. However, do to our schedules we decided to cancel. When we went into cancel we were told that it was a commitment. Than we were told that the "no commitment" only applies to orders.
2.3
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Planet Fitness Black Card Membership
#1259698
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Planet Fitness - Black Card

Broken Arrow Oklahoma location does not honor black card. They wouldn’t let me workout. They said they were a separate franchise.
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Planet Fitness Black Card Membership
#1245622
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My husband is traveling and working, I recently transferred my membership from Mobile to Waco, my husband got laid off four weeks afterward, and now we are in Ardmore, and my membership is stuck for at least six more weeks and with your travel policy, it stinks. I paid for unlimited access, I am a black card...
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Anonymous
Anonymous

the Unlimited access is for home club access only. Outside the home Club it's 10 visits a month per Club per month. If there are multiple clubs you can go 10 visits per club i...

1.0
Product
Planet Fitness Black Card Membership
#1244470
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Ive been a black card member for years. I go on vacation, and i am kicked out of planet fitness cause i used the gym more than 10 days. Even though i have a black card membership. WHAT A SCAM i was lied to about being able to use any pf gym cant believe this is stated...
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Anonymous
Anonymous

Nowhere in the contract does it state that you can only workout 10 times a month in a planet fitness that is not your home PF . I was talked into a black card because I work o...

Anonymous
Anonymous

they don't explain this when you register

1.8
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Planet Fitness Black Card Membership
#1242273
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Planet Fitness - Membership issues

I am a black card member and Sarah will not allow me to bring a guest.
2.3
Details
Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Planet Fitness Black Card Membership
#1241875
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For a Black-Card member, the sign and all comments proudly announce 'Unlimited Guest Access'. Apparently after 6 months of treating my guests (mainly my wife) to the amenities such as the massage chair that this is not what unlimited means. If so, why not say 'Limited'...
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Anonymous
FadedBullTerrier

I didn't 'get away' with anything. That is how it was originally presented to me and honored by every visit that I brought any guest with me up until two days ago. My use of t...

Anonymous
Anonymous

Limited guest access would be how many times you can bring the person in. Unlimited Guest Privileges refers to the membership. You can bring your wife or anyone else an unlimi...

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Planet Fitness Black Card Membership
#1240061
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Ive been a black card memeber for 6 months now and never used any of the extra benefits like tanning, bringing visitors, tanning or massage chair till recently. Seema as though as long as you dont use the extra never any problems. But every employee evwn thw managers...
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Anonymous
Anonymous

bring in her school id and birth certificate. they'll create a guest profile so that you only have to do that one time. then you can bring her in as often as you like using yo...

3.5
Product
Planet Fitness Black Card Membership
#1239945
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Wanted to speak with someone, but was directed to leave a message. Called my home club, but they didn't want to help... wanted me to drive over there in person. Just wanted to change my Black Card membership to the basic $10/month subscription since I never use...
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Anonymous
Anonymous

In order to convert your membership to the basic signatures are required. This is not poor customer service it is a requirement for a new agreement. It must be done by the 10t...

1.2
Product
Planet Fitness Black Card Membership
#1238613
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