Manufacturer: Planet Fitness Category: Memberships Clear all filters (15 of 15 reviews match)
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I no longer have a membership and I haven't been there in almost a year.When I closed my account I started getting text messages about payment. I had told them I was sick and couldn't cancel in person and she told me that was the only way. I finally pay off my debt and...
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2.4
Product
Planet Fitness Black Card Membership
#1051099
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my daughter and I both have black card memberships we were told we could bring guest and they could use the entire facility so my daughter brought my wife and was told she could not tan. I and my daughter have brought guests before and they did tan at this same...
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Anonymous
Anonymous

The manager sounds like a lunatic.

Anonymous
Anonymous

SORRY, website reads that THE Black Card Member HAS *Unlimited guest privileges at any Planet Fitness location* NOT that guests have unlimited privileges. Guests can only wo...

3.0
Product
Planet Fitness Black Card Membership
I didn't like
  • Rudeness and sexual harassment by employees
#1033443
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They signed up my twin girls black card and had us bring birth certificates in , they worked out at the site then one day got told they cant work out because they're not 18. Their fault!! I wouod like sign up fees waived in order for them to get 10 memberships. Thank...
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Anonymous
Anonymous

If they are under 16 they cannot workout without a parent or guardian present at all times. between 16 and 18 they just have to have parental consent, but may be in the club...

1.0
Product
Planet Fitness Black Card Membership
#1007348
Reply to reviews
Planet Fitness has continued to bill her and has billed for the addl $39 "maintenance fee". She has been charged $120 in overdraft fees, $39.00 in "maintenance fees" in addition to mos fee of $10 x 2 since cancellation. My cc card has been cloned/compromised 2x's...
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Anonymous
Surfer

Early cancellation on a 12 month membership plan has charges for 3 months or pay a $58 buyout fee.So that is why you were charged 3x each.The Black card has a 12 month Commit ...

Anonymous
Anonymous

because of the late opening, i suggest contacting corporate. there are a few things you stated that i don't understand, but that's best dealt with the home club and corpora...

2.8
Product
Planet Fitness Black Card Membership
I liked
  • Equipment condition and availability
  • Hours
#933238
Reply to reviews
i got a black card and they will always over charge me. i wanted to cancel it, but i had to pay $55 so i could cancel it.One month they charge me 20 and the other month 40. Idk why but they said that i had to pay that money. Also they would charge me the yearly- fee,...
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Anonymous
Anonymous

Who are you to comment on EVERYONES STUFF? Sounds like PF needs to get their stuff together. Def their billing department!! You are a rude person! If you are a rep for them th...

Anonymous
Anonymous

"i wanted to cancel it, but i had to pay $55 so i could cancel it." SO WHY DIDN'T YOU CANCEL?"One month they charge me 20 and the other month 40." THAT MAKES NO SENSE. YO...

Product
Planet Fitness Black Card Membership
#927987
Reply to reviews
This gym is a joke and the lie. I signed up with the black card them telling me there is absolutely no contract act all cancel at anytime. Well i go in to cancel because of a move and they were charging me a 55.00 cancellation fee. I told them i was told when signing...
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Anonymous
Anonymous

what a lie. pf black cards have a 12 month commitment, i agree, you came in for the $10, and decided on the black card, and didn't pay attention. and then you blame someone...

Anonymous
Anonymous

You probably were not paying attention. You went in to wanting the ten dollar monthly, but you decided you wanted the amenities that come with the black card. ALL paperwor...

Product
Planet Fitness Black Card Membership
#915234
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Don’t get me wrong, Planet Fitness is a great gym. They have clean facilities with plenty of exercise equipment choices and their friendly policies make even the most novice of gym-goers feel comfortable. However, their business practices leave something to be desired.
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Anonymous
Anonymous

Most PFs have a commitment term for Black Card memberships. As such, there is a fee for converting to a non commitment membership. It stands to reason that this makes sense.

2.3
Product
Planet Fitness Black Card Membership
I liked
  • Equipment variety
I didn't like
  • Overcharging practices
#910147
Reply to reviews
I initially visited a Planet Fitness location as a guest of a friend and was impressed with their hours of operation (24 hours/day), freedom permitted in their multiple locations as well as their prices. I've been paying for an advanced membership (that permits me to...
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Anonymous
Anonymous

Huh? This is a ridiculous dilemma as you paid for amenities use for yourself, not your guest. (There's a huge difference between the definition of member vs guest) Your re...

Anonymous
Anonymous

grow a pair and get over it!

3.2
Product
Planet Fitness Black Card Membership
I liked
  • Hours
#909047
Reply to reviews
Planet fitness has switched back to the old school of beating you down with NSF fees, so their advertisements are lies, no contract? NSF is only charged when there is a contract. But they will AMAZING let you use a credit or debit card to pay their late fees and...
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Anonymous
Anonymous

The first month was high because you did not have the money in your account. How the heck does someone overdraft less than $20 bucks!?!?! That's right, people who can't bal...

Product
Planet Fitness Black Card Membership
#898712
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Hello, I remained a black Card member for several years and my annual agreement with Planet Fitness expired over 2 years ago and after several months of requesting that the Naples Planet Fitness cancel my membership over the phone because I had moved far away I was...
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Anonymous
Anonymous

Only paid in full memberships expire. The Agreement shows a clear expiration date. The month to month are active until properly cancelled. Cancellation is either in person ...

1.1
Product
Planet Fitness Black Card Membership
I didn't like
  • Took away the equipment that i payed to use
#891060
Reply to reviews