Product: Planet Fitness Black Card Membership Clear all filters (35 of 35 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I pay the 21.99 per month membership and i was denied a chance to workout this evening because i had my 9 year old child with me sitting in the waiting area.She had my tablet, earphones, and a bottled water. She would have been in my sight because of the open concept...
Read more
Anonymous
Anonymous

no one is telling you that you have to pay a baby sitter. they are telling that due to insurance liability,1) no one under 13 is allowed to wait for you inside the club2) a gu...

Anonymous
Wow they suck ***

Planet fitness are ***

1.8
Product
Planet Fitness Black Card Membership
#1226422
Reply to reviews
Show

Planet Fitness - Dissatisfied

I like the equipment, 24 hours, clean, water table masssge, dislike paying additional fees. A Blackcard member for a year. They do not have family membership. I wanted to downgrade after honoring my 12 month contract and sign up my 2 son and myself on the $10 program. I was told I had to pay the additional fee of $49 each one time. I'm not a new member so why the extra cost?
2.4
Details
Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Planet Fitness Black Card Membership
#1201700
Reply to reviews
I am handicapped and my wife joined planet fitness. She wanted 24 hour gym the employees told her get black card has unlimited guest privileges. Was with her when they told her this asked all of the gym the manager said yes. She had a friend from China visit when they...
Read more
Anonymous
Anonymous

dear dont care if anonymous what matters is the lie is like hiding behind anonymous. But a company with a rating of 1 star should have warning sign on door. But they are anony...

Anonymous
Anonymous

I don't give a crap that you're handicapped, what I care about is what you agreed to.Your rant is totally illogical and not understood. It's very questionable.

1.9
Product
Planet Fitness Black Card Membership
#1200705
Reply to reviews
I've been tanning my whole life I joined Planet Fitness on 122nd and Halsey two days ago one of the reasons I joined and have the black card membership so I can go tanning they had me fill out some questionnaire on some computer told me to fill out a few random...
Read more
h.kitchener
h.kitchener

When filling out forms, it is a good idea to read thoroughly the questions they ask to get an idea of where they are going with the purpose of the questions. Then, answer acco...

Anonymous
Anonymous

They are being state law compliant and you answered truthfully. A 'heads up" would defeat defeat the purpose of the questionnaire.So basically you've been tanning your whole l...

3.4
Product
Planet Fitness Black Card Membership
#1194938
Reply to reviews
Show

Planet Fitness - Dont waste your money.

I cancelled my membership a month after I got it. Waited over and hour and a half twice for tanning bed. I sat and watched people come in the door walk to the desk and get straight in to the tanning beds. It is obvious that they let their friends go first. I don’t think calling ahead was allowed. I have better uses for my money and time.
2.0
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Staff
Value for money
Website
Product
Planet Fitness Black Card Membership
I didn't like
  • Way the amenities are handled
#1194025
Reply to reviews
Embarrassing and rude behavior from staff of planet fitness
Today February 2nd 2018, I visited planet fitness at 1100 Wayne avenue, silver spring, MD. I had checked in with my black card and I was exercising when a staff member named Ingrid approached me that I am not allowed to exercise because I was not wearing the regular...
Read more
h.kitchener
h.kitchener

Planet Fitness is definitely not a place you or anyone needs to patronize. Time to cancel any membership with them and find a better place, one that doesn't hire staff with no...

3.8
Product
Planet Fitness Black Card Membership
#1192453
Reply to reviews
I joined in July 2017 at the basic membership and upgraded in August to the black card to access the tanning for an upcoming trip. At the time, I was told that I could go back to the basic membership at any time with no penalty or extra cost. Sounded great! My first...
Read more
Anonymous
Anonymous

I bet they are the most affordable. Good luck though. I hope your old PF gets straightened out.

Anonymous
Anonymous

aren't you so special.

2.1
Cinnaminson, New Jersey
Product
Planet Fitness Black Card Membership
#1183682
Reply to reviews
Was told by the associate that with the black card membership which according to the the PF Web site allows me to use any of the PF gyms nation wide, sounded good so I payed the 21 dollar fee. Found out today from a very rude female associate in Canton that I could...
Read more
Anonymous
Anonymous

It all depends on need. Not sure what questions you asked when you signed, but the basics are covered in the club and on line. You have 3 days legally to change your mind wi...

1.0
Product
Planet Fitness Black Card Membership
I didn't like
  • Unhelpful management
#1182117
Reply to reviews
I am a member and i wanted to down grade my membership from black card to $10 per month. I went to the branch and spoke to the branch manager who told me that he had to speak to his manager for approval. I waited for a few days and went back to the manager who the told...
Read more
Anonymous
Anonymous

Now why would you publish your telephone number on this website. Stupi!d I guess. Go to the website , planetfitness.com and submit it there.

Anonymous
Anonymous

There is no need for authorization to downgrade. There is always a fee to downgrade. The fee differs from Club to Club.

Product
Planet Fitness Black Card Membership
#1178845
Reply to reviews
Planet fitness make it sound like your getting a deal. When you join for $1 then have you sign an electronic signature board, tell you what your signing and lie to you the entire time. Join for $1 2 mos later pay $60 . When you try to tell them you were not told about...
Read more
Anonymous
Anonymous

Did you know that you can change your mind within 3 days of signing anything for a full refund, even if you have used the service.That's ALSO on the agreement!Live and Learn!

Anonymous
Anonymous

I have no idea how it could possibly be $200 after 2 months, and that second $60 is weird

2.1
Product
Planet Fitness Black Card Membership
I didn't like
  • Staff attitude
  • Managementt
#1178735
Reply to reviews