Manufacturer: Planet Fitness Category: Memberships Clear all filters (13 of 13 reviews match)
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They signed up my twin girls black card and had us bring birth certificates in , they worked out at the site then one day got told they cant work out because they're not 18. Their fault!! I wouod like sign up fees waived in order for them to get 10 memberships. Thank...
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Anonymous

Anonymous If they are under 16 they cannot workout without a parent or guardian present at all times. between 16 and 18 they just have to have parental consent, but may be in the club...

Planet Fitness has continued to bill her and has billed for the addl $39 "maintenance fee". She has been charged $120 in overdraft fees, $39.00 in "maintenance fees" in addition to mos fee of $10 x 2 since cancellation. My cc card has been cloned/compromised 2x's...
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Anonymous

Surfer Early cancellation on a 12 month membership plan has charges for 3 months or pay a $58 buyout fee.So that is why you were charged 3x each.The Black card has a 12 month Commit ...

Anonymous

Anonymous because of the late opening, i suggest contacting corporate. there are a few things you stated that i don't understand, but that's best dealt with the home club and corpora...

2.8
I liked
  • Hours
  • Equipment condition and availability
#933238
Reply to reviews
i got a black card and they will always over charge me. i wanted to cancel it, but i had to pay $55 so i could cancel it.One month they charge me 20 and the other month 40. Idk why but they said that i had to pay that money. Also they would charge me the yearly- fee,...
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Anonymous

Anonymous Who are you to comment on EVERYONES STUFF? Sounds like PF needs to get their stuff together. Def their billing department!! You are a rude person! If you are a rep for them th...

Anonymous

Anonymous "i wanted to cancel it, but i had to pay $55 so i could cancel it." SO WHY DIDN'T YOU CANCEL?"One month they charge me 20 and the other month 40." THAT MAKES NO SENSE. YO...

This gym is a joke and the lie. I signed up with the black card them telling me there is absolutely no contract act all cancel at anytime. Well i go in to cancel because of a move and they were charging me a 55.00 cancellation fee. I told them i was told when signing...
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Anonymous

Anonymous what a lie. pf black cards have a 12 month commitment, i agree, you came in for the $10, and decided on the black card, and didn't pay attention. and then you blame someone...

Anonymous

Anonymous You probably were not paying attention. You went in to wanting the ten dollar monthly, but you decided you wanted the amenities that come with the black card. ALL paperwor...

Don’t get me wrong, Planet Fitness is a great gym. They have clean facilities with plenty of exercise equipment choices and their friendly policies make even the most novice of gym-goers feel comfortable. However, their business practices leave something to be desired.
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Anonymous

Anonymous Most PFs have a commitment term for Black Card memberships. As such, there is a fee for converting to a non commitment membership. It stands to reason that this makes sense.

2.3
I liked
  • Equipment variety
I didn't like
  • Overcharging practices
#910147
Reply to reviews
I initially visited a Planet Fitness location as a guest of a friend and was impressed with their hours of operation (24 hours/day), freedom permitted in their multiple locations as well as their prices. I've been paying for an advanced membership (that permits me to...
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Anonymous

Anonymous Huh? This is a ridiculous dilemma as you paid for amenities use for yourself, not your guest. (There's a huge difference between the definition of member vs guest) Your re...

Anonymous

Anonymous grow a pair and get over it!

Planet fitness has switched back to the old school of beating you down with NSF fees, so their advertisements are lies, no contract? NSF is only charged when there is a contract. But they will AMAZING let you use a credit or debit card to pay their late fees and...
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Anonymous

Anonymous The first month was high because you did not have the money in your account. How the heck does someone overdraft less than $20 bucks!?!?! That's right, people who can't bal...

Hello, I remained a black Card member for several years and my annual agreement with Planet Fitness expired over 2 years ago and after several months of requesting that the Naples Planet Fitness cancel my membership over the phone because I had moved far away I was...
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Anonymous

Anonymous Only paid in full memberships expire. The Agreement shows a clear expiration date. The month to month are active until properly cancelled. Cancellation is either in person ...

1.1
I didn't like
  • Took away the equipment that i payed to use
#891060
Reply to reviews
So today after 2 YEARS of me having a black card membership I got questioned by an employee of who my "guest was" so I politely responded "my brother". Has he ever been here before? And I responded politely "yes sir, this is our second time this month at this 24/7...
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Anonymous

Anonymous I'm really confused. The minimum age of a guest is 13. Many PFs will require proof of age in terms of a state ID. THAT is not unreasonable. If he let you slide, the next ti...

I cancelled my membership over six months ago yet PF continues to charge me over $22 every month!!They've stolen over $150 from me and I haven't been able to get in touch with ANYONE from PF to resolve this issue. My "Home Location" is in Alabama. I moved to Texas...
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Anonymous

Anonymous What method of cancellation did you use?

Anonymous

Anonymous When you cancelled, you should have signed a cancellation receipt, plus received that receipt in your email ... It's Your permanent copy.That recept entitles you to a refund ...

1.0
I didn't like
  • Way they are stealing money from me
#885155
Reply to reviews