Manufacturer: Planet Fitness Category: Memberships Clear all filters (15 of 15 reviews match)
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So today after 2 YEARS of me having a black card membership I got questioned by an employee of who my "guest was" so I politely responded "my brother". Has he ever been here before? And I responded politely "yes sir, this is our second time this month at this 24/7...
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Anonymous
Anonymous

I'm really confused. The minimum age of a guest is 13. Many PFs will require proof of age in terms of a state ID. THAT is not unreasonable. If he let you slide, the next ti...

2.8
Product
Planet Fitness Black Card Membership
#887166
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I cancelled my membership over six months ago yet PF continues to charge me over $22 every month!!They've stolen over $150 from me and I haven't been able to get in touch with ANYONE from PF to resolve this issue. My "Home Location" is in Alabama. I moved to Texas...
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Anonymous
Anonymous

What method of cancellation did you use?

Anonymous
Anonymous

When you cancelled, you should have signed a cancellation receipt, plus received that receipt in your email ... It's Your permanent copy.That recept entitles you to a refund ...

1.0
Product
Planet Fitness Black Card Membership
I didn't like
  • Way they are stealing money from me
#885155
Reply to reviews
Yes, I have had an unpleasant experience with an employee at Planet Fitness in Southfield, Michigan. Example: I had two visiting relatives from NY who wanted to come work out with me. I'm a black card member and I usually go with a friend who is also a black card...
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Anonymous
Anonymous

It does sound like a nasty manager. I'm sorry. Remember that perception is important. I honestly wondering what video tape world show. His favor?Or Your?I've learned a lo...

Anonymous
Anonymous

The member must accompany the guest at check-in. The member arrived early, that's fine, but the guest cannot check-in unless the member is physically there.It's not your word...

2.9
Product
Planet Fitness Black Card Membership
I liked
  • Clean bathrooms
  • Clean locker rooms
  • Little candies on counter
I didn't like
  • Nasty rude manager
  • Overcharges to my checking account
#851612
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I bought a black card membership today with the understanding that i coukd bring my son with me everytime as a guest with alk of the privledges espescially the massage chairs.This was a very important ooint for me because this benifit assured me that i would be able to...
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Anonymous
Bev

I am the same one that posted about re-joining in PA. I do believe she was most likely misinformed when she joined due to lack of training on an employees part. I, myself, had...

Anonymous
Anonymous

That is terrible this happened to you. I have not been a member of PF for 6 years (in PA) and am thinking of re-joining again. I also had a black card membership and I was for...

1.0
Product
Planet Fitness Black Card Membership
#744806
Reply to reviews
My husband has the blackcard and I'm the guest, they never told us only he can use the chairs/beds of massage until after about 4 months with membership, So disappointed because employers where rude when I was hoping to have a relax moment.My husband didn't use them...
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Anonymous
Anonymous

Guests of black card members are not allowed to use the same amenities as the member. You are a guest of the member, but it sounds like you are trying to get 2 memberships fo...

2.3
Product
Planet Fitness Black Card Membership
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