Product: Planet Fitness Black Card Membership Clear all filters (41 of 41 reviews match)
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Planet Fitness - Dont waste your money.

I cancelled my membership a month after I got it. Waited over and hour and a half twice for tanning bed. I sat and watched people come in the door walk to the desk and get straight in to the tanning beds. It is obvious that they let their friends go first. I don’t think calling ahead was allowed. I have better uses for my money and time.
2.0
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Planet Fitness Black Card Membership
I didn't like
  • Way the amenities are handled
#1194025
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Embarrassing and rude behavior from staff of planet fitness
Today February 2nd 2018, I visited planet fitness at 1100 Wayne avenue, silver spring, MD. I had checked in with my black card and I was exercising when a staff member named Ingrid approached me that I am not allowed to exercise because I was not wearing the regular...
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h.kitchener
h.kitchener

Planet Fitness is definitely not a place you or anyone needs to patronize. Time to cancel any membership with them and find a better place, one that doesn't hire staff with no...

3.8
Product
Planet Fitness Black Card Membership
#1192453
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I joined in July 2017 at the basic membership and upgraded in August to the black card to access the tanning for an upcoming trip. At the time, I was told that I could go back to the basic membership at any time with no penalty or extra cost. Sounded great! My first...
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Anonymous
Anonymous

I bet they are the most affordable. Good luck though. I hope your old PF gets straightened out.

Anonymous
Anonymous

aren't you so special.

2.1
Cinnaminson, New Jersey
Product
Planet Fitness Black Card Membership
#1183682
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Was told by the associate that with the black card membership which according to the the PF Web site allows me to use any of the PF gyms nation wide, sounded good so I payed the 21 dollar fee. Found out today from a very rude female associate in Canton that I could...
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Anonymous
Anonymous

It all depends on need. Not sure what questions you asked when you signed, but the basics are covered in the club and on line. You have 3 days legally to change your mind wi...

1.0
Product
Planet Fitness Black Card Membership
I didn't like
  • Unhelpful management
#1182117
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I am a member and i wanted to down grade my membership from black card to $10 per month. I went to the branch and spoke to the branch manager who told me that he had to speak to his manager for approval. I waited for a few days and went back to the manager who the told...
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Anonymous
Anonymous

Now why would you publish your telephone number on this website. Stupi!d I guess. Go to the website , planetfitness.com and submit it there.

Anonymous
Anonymous

There is no need for authorization to downgrade. There is always a fee to downgrade. The fee differs from Club to Club.

Product
Planet Fitness Black Card Membership
#1178845
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Planet fitness make it sound like your getting a deal. When you join for $1 then have you sign an electronic signature board, tell you what your signing and lie to you the entire time. Join for $1 2 mos later pay $60 . When you try to tell them you were not told about...
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Anonymous
Anonymous

Did you know that you can change your mind within 3 days of signing anything for a full refund, even if you have used the service.That's ALSO on the agreement!Live and Learn!

Anonymous
Anonymous

I have no idea how it could possibly be $200 after 2 months, and that second $60 is weird

2.1
Product
Planet Fitness Black Card Membership
I didn't like
  • Managementt
  • Staff attitude
#1178735
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I used to work at planet fitness and I received a prospect account which allowed free entry. I already had a previous account which I owed money to but they didn’t use that one they made a whole new account for me. Several months later after leaving the job I recently...
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3.6
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Planet Fitness Black Card Membership
#1177130
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Planet Fitness - Fraud

Employee Amber told my boyfriend we would not be billed a yearly fee since we bought a black card membership. We were billed for the. Membership and twice the first month for our monthly fees. Since canceling our contract we continue to have money fraudulently taken from our account.
1.0
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Planet Fitness Black Card Membership
#1168935
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After completing my year contract with planet fitness I decided to cancel as I am leaving the area. I cancelled in person on the 10th of the month. On the 17th of same month PF debited my account and took my money. WTF! The worst customer service ever. Stay away from...
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Anonymous
Taylor

If you truly cancelled by the 10th, then you have a receipt. they not only owe you, they owe ant overdraft fees.

2.4
Product
Planet Fitness Black Card Membership
#1132826
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Planet Fitness - Bad no customet service

The facilities in Puetto Rico are closed because of hurricaine Maria. The Rexville facilities in Puerto Rico were floted. I need to cancel my membership black card. I dont want to be billed if I have no facilities to go. There is no customer service available in Puerto Rico. My cellis 939 241 7415 Jose Padilla.
2.7
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Planet Fitness Black Card Membership
#1126899
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