21.4K views
43 comments

I think the elephant in the room is that no one wants to admit they have credit problems. I was a member of planet fitness for almost 2 years, joined with a credit card for the upfront fee but had to give my checking account for the monthly fee and annual fee once a year.

I loved the manager there and it really is convenient for me right at the mall with the bus line right there (dont have a car). But I got in trouble with so many credit cards and it just got too much so I got a couple judgments on me, and if you have money in the bank account they can get a levy and freeze all your money! So I didnt want planet fitness coming in to get their monthly due and my account frozen and then I get charged a rediculous insufficient funds penalty and all that. So I just had to quit my membership because they wont take a debit card or cash.

I think they are losing a lot of customers by this absurd policy. The reason they do this is because debit cards if there is not money in your account, its just rejected and you pay no fee. With a checking account if they try to get money and theirs not enough in the bank they know they will get their money because they can keep coming back over and over again till they get their money.

So basically I have to try to find another gym which wont be as convenient or have all the equipment Planet Fitness did. I really liked that gym, they kept it pretty clean and management was nice and the help (mostly) had very pleasant attitudes so its too bad for them and me I guess!

Reason of review: Problems with payment.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

I think the problem is no-one wants anyone accessing their bank info which makes total sense and the reason I won't be joining planet fitness

Guest
reply icon Replying to comment of Guest-2061460

Totally agree. Been subject to identity fraud twice. It's a lot easier to place a lock on your card, replace your card than to start over with a new bank account.

Guest

seems to be the same with Club Fitness. they should be able to take cash only IMO.

Guest

Please learn to proofread this. There is a difference between theirs and there is, its and it's, and so on.

At least write this in Word before posting. Embarrassing.

Guest
reply icon Replying to comment of Guest-1662184

Really? That's what you got from that?

You just go around proof reading people's posts? Wow that's lame.

This is a forum not an English class. You must be very stressed out having to correct people all the time.

Guest
reply icon Replying to comment of Guest-1671411

good for you

Guest
reply icon Replying to comment of Guest-1662184

Down vote. Nothing worse than a grammar nazi. Just be an English professor or an editor and take that *** elsewhere.

Guest
reply icon Replying to comment of Guest-1671461

Ok letโ€™s face some facts. You are trash.

Amanada Raa
reply icon Replying to comment of Guest-1662184

Really?

Guest
reply icon Replying to comment of Guest-1662184

Get over it

Guest
reply icon Replying to comment of Guest-1662184

shut up

PissedConsumer Official
On Behalf of Pissed Consumer Help Center
If you have difficulties with canceling Planet Fitness membership, getting a refund or are concerned about unauthorized charges from PlanetFitness.com,or just puzzled why the company needs your bank account details, read what can be done in the article here.
Guest
reply icon Replying to comment of PissedConsumer Official

We're not talking about difficulty cancelling. We're all saying that we don't trust your company with our BANKING information and we do not want to risk you charging our bank account when the funds may be too low and then we end up with overdraft fees and other issues.

What the *** kind of company does not accept credit cards or cash for an entire year up front???

The kind that doesn't want customers or good business. Sorry, but NOBODY gets my bank account info.

Guest
reply icon Replying to comment of Guest-1659724

planet fitness will lost all it customer with this policy, for not accepting cash, credit, debit

Guest
reply icon Replying to comment of Guest-1741584

Never give a company the option to debit your checking account. Companies have proven that Criminals are better at hacking accounts they they are at preventing fraud.

Although banks try and usually react quickly, as soon as a bank catches up a better criminal comes along. If a company wont take credit, cash or check...find a better company to deal with

Guest

I have excellent credit and will not allow check auto pay to Anyone!

Guest

I agree with this complaint. I once looked into joining Planet Fitness, but chose not to pursue the membership once I was told that I could not use a credit card to make the monthly payments.

Guest
reply icon Replying to comment of Guest-1567863

I agree; I was so excited to join because it is local, convenient and has everything I need to train. But, I am not giving them my checking account number.

That's insane.

So... now I'm back looking for a new gym

Guest
reply icon Replying to comment of Guest-1567863

I wanted join but don't have a checking acct. I do have a credit card though.

Nope. So pissed.

Guest

I don't have a checking account right now. I don't need one, and I'm not going to pay the monthly fee for an account I don't need.

I guess Planet Fitness doesn't want people to actually join them. They really should offer an alternative.

View more comments (23)

Planet Fitness Reviews

  1. 1237 reviews
  2. 707 reviews
  3. 596 reviews
  4. 391 reviews
  5. 196 reviews
Planet Fitness reviews