Product: Planet Fitness Facility Clear all filters (49 of 49 reviews match)
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Day after xmas the shower soap was not filled i ask a supervisor about issue and she said it was a all female staff that day and didnt feel responsible for filling mens shower soap well i had to use hand soap and it made my skin break out bad.on new years day the gym...
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Anonymous
Anonymous

You do understand that in order for the manager to see your complaint, you can't just post it on a random complaint website, you have to actually contact Planet Fitness, right...

user80512266
user80512266

The regional manager must contact me

2.5
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Planet Fitness Facility
#1159963
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I liked planet fitness in tyler tx. It had a great environment, decent facility and the staff was kool. When i moved back to dallas i changed locations to the on alpha near the galleria. In short because of this facility i lost faith in planet fitness. Someone raided...
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Anonymous
Anonymous

unfortunately, and perhaps fortunately, cameras in the locker room are against the law. Lock up your stuff or leave it in your vehicle. the vandalism climate of the neighbo...

1.8
Product
Planet Fitness Facility
#1056418
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My name is John Hayes and I along with my wife Gail have been members of the above mentioned facility for almost 4 years. I am a retired Director of Plant Engineering and Maintenance for a major automotive company. Please understand that I do not make habit of...
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4.1
Product
Planet Fitness Facility
I liked
  • Color scheme
  • Price
I didn't like
  • Dirtyness of the bathroom and lockers
  • Situation not being resolved with manager
#819914
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Planet Fitness - No sauna and why

#1163196
I have been with Planet Fitness for some time and I was wondering why don't they have a sauna gym after workout instead of going to a tanning salon area I don't think it's fair to have a tanning salon for others and not something for the other folks who like sauna after a work out.
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Planet Fitness Facility Review

#584242
4.3
Details
The TV banner said CBS, but, it is another channel, new facility, I reported to management, two weeks later STILL not changed. Management said Cable co. Must change .... What a misreble excuse.....Just change the TV
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Planet Fitness - Review about Free Membership from Middletown, Ohio

#510802
Won a FREE one year membership thru the Rachel Ray show and the facility won't honor it becausd they didn't know corporate was giving those out.
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I have been a member for close to a month and have been bringing my child with me while I work out. She sits at the table and plays cards while I work out. Tonight I was informed the contract stated she could not be in the facility and she had to leave. The contract...
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Anonymous
Anonymous

It was nice of them to accommodate you, but at some point the policy must be followed. Imagine if another member did the same thing, especially if they notice you getting spe...

Anonymous
Anonymous

While I am sure that is very frustrating rules are rules and just because they bent the rules for all of this time does not by any means make it okay if your daughter should n...

Product
Planet Fitness Facility
#790820
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Have beena member since 2014, go to workout 5 to 6 times a week, have noticed in the last three months, half the people, use equipment and get up and walk away, leaving equipment full of there nasty sweat, so I have to wipe equipment down twice. Maybe for a week or so,...
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Anonymous
Anonymous

I always wipe before I start no matter what club I've belonged to.

Anonymous
Anonymous

Yeah, that's difficult thing to catch when busy. So much to keep an eye on, so little staff.

4.9
Product
Planet Fitness Facility
#782402
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Gym @ AZ AVE / 202 in Chandler needs to lower their gym temperature by 5 degrees to be a healthy environment for HIIT training, etc. and prohibit bacteria from flourishing especially during flu season. If the temperature in the gym is too hot in the wintertime, then I...
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Anonymous
Anonymous

Agree went to the one in Kenner Louisiana tonight and the temps were set at 74 and it was much hotter where the tanning, massage and body enchantment machines are. In fact I ...

Anonymous
Anonymous

Winter Time 2016 Xmas:Plant Fitness at Red lion and Blvd in Philly the place is 75 degrees.The manager told me that it is better since when you sweat you get more exercise. I ...

Product
Planet Fitness Facility
#761339
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I don't know what has happened to the Dover NH location but the entrance and the woman's locker room and bathroom (especially) are filthy. The stalls are dirty and the toilets look they are never cleaned and the trashes are always full. I know that the person working...
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Anonymous
sandy

I've been a member for over 20+ years. My husband and I have told them about these issues for years. This is their "Flagship" location. They would think it would be extremely ...

Anonymous
Anonymous

Now that's a valid and very thoughtful complaint and it bothers me to hear about a dirty Planet Fitness because corporate only wants excellence.Please go to the planet fitness...

Product
Planet Fitness Facility
#673087
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This facility will not refund the 39.99 if you discontinue your membership on the day the contract ends, i tried and tried, i even asked if they would give me 2 more months free after i cancel , will not do it, regional manager just keeps saying same thing over n over...
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Anonymous
Anonymous

Advanced information? The calendar was invented several years ago. So we're smart phone apps. Learn better bookkeeping instead of blaming others for your stup!dity! You have...

Product
Planet Fitness Facility
#643663
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I cancelled my membership today, May 29th. My annual membership was due to be renewed in June. My membership says clearly "no auto renew". When I cancelled today I was informed that the annual membership due was already in process - three days in advance and not at my...
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Anonymous
Anonymous

I have a question..I signed a year contract but only a year I did not sign for another year now how come they renewed it and took out $41.34 when I paid that when I first sign...

Anonymous
Anonymous

I'd like to see the clause, "no auto renew". The membership you probably have has a 12 commitment. After that, it continues on a month to month basis where you can cancel wi...

Product
Planet Fitness Facility
#642492
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I have been a member for 6 six years with the promise of the location being upgraded with better equipment, floors fixed and cleaner. The surrounding area has seen new facilities built with better settings and upkeep. We are one of a few that started and has grown...
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2.7
Product
Planet Fitness Facility
I liked
  • Location
  • Active member for 6 years
I didn't like
  • Equipment needs refurbishing
#615213
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