Product: Planet Fitness Facility Clear all filters (53 of 53 reviews match)
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Planet Fitness - 76 degrees In Jacksonville Gym

76 degrees inside Planet Fitness Beach Blvd. I informed workers at front desk with jackets on that it was too hot for workouts. They acted like ‘Tuff sh*t’ with attitude.
1.0
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Customer service
Product
Planet Fitness Facility
#1214500
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Why does planet fitness shut hot water off oon sunfays at 3

You should send someone in on Sundays to see how we are treated go in between 3 to 7 this is the bayshore planet fitness. Only weekends i would not recomand anyone to go rude people I was a guest so don't want to be contacted but if it was my business. Would send someone in to check. Told my friend to call board of health next time no hot water for shower. If close at 7 tell people last shower 630
3.8
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Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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Product
Planet Fitness Facility
#1198305
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This gym would get 4 or 5 stars if it was managed better. The young kids who work there are mostly nice and work hard to keep it clean, but lately the MUSIC IS WAY TO LOUD. This is a health concern in many ways from hurting your ear drums to getting vertigo. I asked...
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Anonymous
Anonymous

If it was THAT loud, there would be more complaints, the staff would not be able to answer phones or speak to members.Hey, just my opinion.

Product
Planet Fitness Facility
#1197042
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Planet Fitness - Unhappy

They add all these new people since January and now after well almost 2 years I can’t use the WiFi the tannings always packed the equipment is all loose no toilet paper no hand soap it’s terrible!!!! But they still charge me to be a black card member
Product
Planet Fitness Facility
#1195524
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Planet Fitness - No sauna and why

I have been with Planet Fitness for some time and I was wondering why don't they have a sauna gym after workout instead of going to a tanning salon area I don't think it's fair to have a tanning salon for others and not something for the other folks who like sauna after a work out.
Product
Planet Fitness Facility
#1163196
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Day after xmas the shower soap was not filled i ask a supervisor about issue and she said it was a all female staff that day and didnt feel responsible for filling mens shower soap well i had to use hand soap and it made my skin break out bad.on new years day the gym...
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user76612186
user76612186

How in the world do you make it through a day. What your whining about is so minor in life. Planet Fitness is a low priced gym. It’s NOT a country club. GET OVER YOURSELF. Boo...

Anonymous
Anonymous

You do understand that in order for the manager to see your complaint, you can't just post it on a random complaint website, you have to actually contact Planet Fitness, right...

2.5
Product
Planet Fitness Facility
#1159963
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I liked planet fitness in tyler tx. It had a great environment, decent facility and the staff was kool. When i moved back to dallas i changed locations to the on alpha near the galleria. In short because of this facility i lost faith in planet fitness. Someone raided...
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Anonymous
Anonymous

unfortunately, and perhaps fortunately, cameras in the locker room are against the law. Lock up your stuff or leave it in your vehicle. the vandalism climate of the neighbo...

1.8
Product
Planet Fitness Facility
#1056418
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My name is John Hayes and I along with my wife Gail have been members of the above mentioned facility for almost 4 years. I am a retired Director of Plant Engineering and Maintenance for a major automotive company. Please understand that I do not make habit of...
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4.1
Product
Planet Fitness Facility
I liked
  • Price
  • Color scheme
I didn't like
  • Situation not being resolved with manager
  • Dirtyness of the bathroom and lockers
#819914
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I have been a member for close to a month and have been bringing my child with me while I work out. She sits at the table and plays cards while I work out. Tonight I was informed the contract stated she could not be in the facility and she had to leave. The contract...
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Anonymous
Anonymous

It was nice of them to accommodate you, but at some point the policy must be followed. Imagine if another member did the same thing, especially if they notice you getting spe...

Anonymous
Anonymous

While I am sure that is very frustrating rules are rules and just because they bent the rules for all of this time does not by any means make it okay if your daughter should n...

Product
Planet Fitness Facility
#790820
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Have beena member since 2014, go to workout 5 to 6 times a week, have noticed in the last three months, half the people, use equipment and get up and walk away, leaving equipment full of there nasty sweat, so I have to wipe equipment down twice. Maybe for a week or so,...
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Anonymous
Anonymous

I always wipe before I start no matter what club I've belonged to.

Anonymous
Anonymous

Yeah, that's difficult thing to catch when busy. So much to keep an eye on, so little staff.

4.9
Product
Planet Fitness Facility
#782402
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