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I joined planet fitness in Oct 2011. The $19.99 a month blackcard membership.

Had to pay $44 start up fee $26 prorate annual membership fee $18 start upfee. Was active in gym 4 months and had to move. I was justgoing to pay the $19.99 monthly fee until 1yr contract was up then cancel. Then I saw on bank statement a $39 fee June 1 2012 so I called and complained I had paid $26 in Oct 2011 the manager said if I came in before the 10th I could just cancel contract for $58.

I thought cool that's much better than $39 plus another 6-$19.99. But when I got there on June 3rd 2012 they wouldn't refund the $39I asked why was I told I had to come in by the 10th. Reply was to avoid June $19.99 fee. I asked why I was being charged $65 for annual membership.

Manager replied you signed the contract. Couldn't argue with that.

So 6 month membership ended up costing me $263 at a gym that advertise national average of $15 a month. READ FINE PRINT!!!!!!!!!!!

Location: Summit, Mississippi

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Guest

I joined PF not even a year ago...On June 1st..they charged me 42.17...Ok that was for the annual fee and monthly? I haven't even been at the Gym for a year yet...Then I just checked my bank account and they charged me ANOTHER 21.61?

WTH?

Why another fee? they 42.00 one should be good till July!!!...I'm cancelling this ***...They don't help anyway..they just stand around at the counter and yak...they should be walking around and interact with the customers.

Guest
reply icon Replying to comment of Guest-496935

June 1st is the annual fee. you then also get charged your monthly fee of 19.99 plus the tax.

you did sign a contract to that fact. break down of 19.99 per month x 12 plus 39.99 annually to be billed June 1st.

Read before you sign. People are so *** *** sometimes

Guest

Which PF was this? When you sign up, you are only supposed to pay the enrollment fee and the prorate(if they have either, some PFs don't).

You said you had 2 start up fees?. Go to www.planetfitness.com and contact corporate by email and explain to them what happened.

Also, when you signed up, the employee should have read over the membership agreement. We are all trained to this by the corporate office or by a manager that has been trained by corporate.

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