Product: Planet Fitness Manager Clear all filters (0 of 242 reviews match)
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Planet Fitness - Im not paying you for nothing

being charged and havebt gone to gym in 5 years
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Planet Fitness Manager
#1450996
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Started shift at 10pm i work alone for front desk shift no one else is on shift with me.. The problem is the key to open is not in the designated area to pick up and open door. I tried to call manager no answer it went directly to voicemail. I left a ton of texts to...
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Planet Fitness Manager
#1447938
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Planet Fitness - Unprofessional

General manager “creg “ from planet fitness was very unprofessional and rude , deny my entry to the gym in , La Puente Ca , I been a member for 2 years and I had to cancel my membership today .
1.0
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Planet Fitness Manager
#1446017
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I have the black card membership. I have my husband on it. I checked in to the gym then he came in 15 minutes later. I already have him registered so they would take hos phone number and check to see if i am there then log him in. This time the manager to told him no...
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3.5
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Planet Fitness Manager
I liked
  • Clean gym
I didn't like
  • Management dont care customers only money
  • Cleanliness and broken equipment
#1445447
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I use the PF in Warminster, PA; I have been a member for several years. There is an overhead light fixture that has been flashing continuously for at least 2 weeks. I have epilepsy and can't be around flashing lights. I have left messages with the desk staff several...
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Anonymous
Planet Fitness Corporate

On the plus side, all your muscles constricting and seizing is really good for the muscular growth.

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Planet Fitness Manager
I didn't like
  • Lack of compassion
#1440994
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Planet Fitness - Lies at the time of signing

At the moment i signed, i was told i was signing for one month (november) only and i wont be charge for any other month or anual fee, and now you guys are charging me dicember and annual fee when i was told that wont happend.
2.5
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Planet Fitness Manager
#1438789
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Planet Fitness - Very Rude Personnel Southchase / Hunters Creek Orlando, FL

My girlfriend, a Black card holder, took me to her PF location as her guest. Michelle, the manager would not let me workout because I owed PF $20.00 on my own membership. Total lack of Customer Service, Rude, and Combative. Needless to say that, we walked away without working out and needless to say that my Girlfriend is very upset with the way we were treated.... I am posting this on FB, Instagram, Twitter... let's see if I am not alone with this problem.... Steve.
1.0
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Customer service
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Planet Fitness Manager
I didn't like
  • Staff member michelle very rude
#1431682
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So our friend Pat has been coming to gym for 2 yrs. He had a stroke and was in wheelchair.The only reason he walks is cause he works out and walks on treadmill. He was on treadmill he wears a brace and wears socks.Alex the new young girl comes over and says....U gotta...
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Planet Fitness Manager
#1429606
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Planet Fitness - Cold Showers

Our facility in Hot Springs, AR has a continuous issue with the showers not being adequately warm. We are receiving no response. We are seriously going to seek out another gym that satisfies our needs, & what we pay for. Also the “ Music “ is something to be desired. No noise would be a better alternative. If this business was in a different realm of Society it would not exist long with unhappy customers.
3.0
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Planet Fitness Manager
I liked
  • I like to go there to workout
I didn't like
  • Cold showers
  • Way the amenities are handled
#1427723
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Planet Fitness - Manager mistreatment

Planet Fitness - Manager mistreatment
Planet Fitness - Manager mistreatment
Planet Fitness - Manager mistreatment
I have told my manager about the conditions of our gym and that member have been complianing and nothing has been done
1.8
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Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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Product
Planet Fitness Manager
#1420296
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