Manufacturer: Planet Fitness Category: Memberships Clear all filters (576 of 576 reviews match)
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They hit my account two days after my entrance of the club and at that they told me they were going to hit it a month later the sales people are *** and unfriendly and they don't help you to realize when they're going to hit your account with the first month's payment...
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Anonymous
Anonymous

all of the dues are billed on the 17th of each month. what was the date you signed the agreement?seems if it was the 15th, you probably paid an Initiation Fee and a prorate. ...

Product
Planet Fitness Membership
#1064341
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June 6th Bank and I disputed the 39.00 and typed up letters and I signed them.I went in today june 12th. To give the letters. The guy behind counter refused to cancel it and take my papers. He said that I had a balance of 39. I told him that I disputed the charges and...
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Anonymous
Anonymous

if u did not cancel your membership May 25 or prior, you are responsible for the $39 charge. I'm positive that your Agreement has your signature agreeing to it. you can disp...

Product
Planet Fitness Membership
I didn't like
  • Staff members and the manger
  • No one follows thru
#1060035
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I acknowledge that I may have signed a contract that said I will pay an annual enrollment fee of over $40 each for my wife and I.In spite of the fact that I wanted to cancel my membership today and get this refunded since I will never be going back again I was told...
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Anonymous
Anonymous

the date of your complaint is June 1. the date on the Agreement to cancel your membership and stop billing is the 25th of the previous month. May 25. so you were charged le...

1.4
Product
Planet Fitness Membership
I didn't like
  • Feeling like i got totally ripped off
#1054750
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Planet Fitness - Membership Review from Citrus Heights, California

#1058892
Ex boyfriend broke up then I switched to my own account and SOMEHOW PF charged my card for both of our accounts.
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Planet Fitness - Greedy manager and worst customer service

#1058245
1.4
I cancelled my first membership 5 years ago and owe late fees???? Also an annual fee without being there a year??? All they want is your money they have no desire to have a good environment or positive staff
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Planet Fitness - Canceling membership

#1049148
3.6
I went in to discontinue my membership and it was unsuccessful. Even though I Winyan in person every month $10.73 has been taken out of my check just the same as though I did not go in to tell them. I do not want three months off of my start up fee if I want to continue with them I want them to reimburse money that they shouldn't of taken .
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Planet Fitness - My member ship

#1048782
3.5
I wanted to cancel my membership but everyone is telling me that I can't do it that I have to go to the place where I signed up at to cancel it, but I moved and I don't need it no more and I'm trying to cancel it and nobody is giving me the proper information to cancel my membership
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In January 2015, I started a membership with planet fitness in Fayetteville Georgia, I gave them my checking account information for automatic draft as requested. One day I checked in the club and they told me that there was a problem with my account, the payment did...
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Anonymous
Anonymous

The Club Manager does not Bill accounts. this is done by a 3rd party billing company. if you were charged a late fee, your profile info would show why? insufficient funds ...

2.3
Product
Planet Fitness Membership
I liked
  • Equipments
  • Facilities
  • Hours
I didn't like
  • Staff
  • Manager
  • Customer service
#1053086
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I had not used my Planet Fitness membership in quite some time. So I finally decided to go in to the gym and cancel my membership since you have to do it in person. I was told that my membership had been transferred to a location nearly an hour from my home. I called...
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bignose99
bignose99

This issue has been resolved. The manager has cancelled the membership with no further issues.

1.0
Product
Planet Fitness Membership
#1049827
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I had signed a years contract, of which I found they have been taking $$ from my account over a year since the contract end, when I realized they did this, my bank contacted them & they lied 2 my bank which rather then my bank who i have paid 1000's in fees over the...
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Anonymous
Anonymous

That's because the underpaid teenagers that are in charge of running the gyms are under a lot of pressure. The franchise owners are disgusting people. Planet Fitness was rec...

Anonymous
Anonymous

You signed a 12 month commitment NOT a 12 month contract. It's clearly spelled out in the Agreement! Once the commitment span is satisfied the membership becomes month to mo...

1.1
Product
Planet Fitness Membership
#1043956
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Again, do NOT join this gym. You will be very sorry you had. An absolute scam of an operation. They will do everything possible to deny / delay your cancellation once your obligation has completed and they will continue to charge your credit card. Again, do NOT join...
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Anonymous
tim

There's good reason why they are the scammiest gym chain in America.

Anonymous
Anonymous

there is more to your story than just continue to be charged. if you fulfilled your committment obligation then cancelled by the cancel deadline date, you would not be charg...

1.3
Product
Planet Fitness Membership
I didn't like
  • Canceling
#1040917
Reply to reviews
I sign up for ur gym about a month ago , paid the fees and the monthly fee was rooked out Easter weekend but I wake up with morning to 30 dollars pull out from u guys .. I need to know why and how to fix it now caz I want the money put back in now
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Anonymous
Anonymous

Easter Monday was the 17th. that was legit. but $30 as of April 29 does not make sense.

5.0
Product
Planet Fitness Membership
#1040738
Reply to reviews
I added a membership for an associate to be paid from my account.This person moved and I lost contact. I attempted to remove this person after over a year. You claimed that you were unable to find the membership to remove them. Consequently, l would still have to pay.I...
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Anonymous
Anonymous

if name address and phone number do not work to locate your friend, take the issue to corporate and ask for someone to trace your account number in the database. your local P...

Product
Planet Fitness Membership
#1039430
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I joined this gym in January... staff setup banking information incorrectly, so went in and had them fix it. Front desk staff are great, but i was told by their accounting manager that they couldnt go into my bank account for the Feb fee's as due to banking issues we...
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Anonymous
Anonymous

this sounds like the annual fee plus applicable taxes. something that you actually agreed to and forgot about.

rollo2016
rollo2016

This is what happens when you allow someone to just go into and withdraw funds from your bank account. Why would anyone do that?

Product
Planet Fitness Membership
#1037735
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