Product: Planet Fitness Membership Clear all filters (614 of 614 reviews match)
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Went down to Bloomsburg PA, planet fitness and wanted a membership. Asked to pay with cash and i was told they only use checking or debit accounts. I called back at a later date and was asking why and the gentleman went on to explaining that Planet fitness is a...
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Anonymous
Anonymous

1) "start up fee of 39.00 a year" NOPE, kust a 1 time fee which may change throughout the year.2) Where else will you find a General Fitness gym that provides FREE training f...

Anonymous
Anonymous

You don't like their terms, but around 10 million members do.

2.6
Product
Planet Fitness Membership
#1138012
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95 monthly when I joined over a year ago) to the $10 plan from my gym in Mableton, GA (770732 0076). I was told I had to pay $33.00 in upfront fees to downgrade. My account has already been drafted $20.05 in advance. Why should I have to pay anything additional to...
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Anonymous
Anonymous

It never ceases to amaze me how consumers make purchases yet conveniently do not recall the terms of the Agreememt.Sounds to me like you are hoping to take advantage of the co...

Anonymous
Sara Mustanza

Your membership is probably a 12-month commitment. You had to pay a portion of that commitment fee in order to convert your membership to the $10 monthly. It is real policy ba...

Product
Planet Fitness Membership
#1135146
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They say I signed an agreement about a $40 charge i got on my account...i have been trying to cancel this for over 6 months now ...i have never stepped foot in they GYM EVER there is no where to cancel online.I do not even have access to an online account...i do not...
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Anonymous
Rose Lopez

Sounds like you signed up online. You checked that you had read the terms. its totally on you, boo. cancelling is very easy, in person or mail, certified preffered, by the ...

1.0
Product
Planet Fitness Membership
I didn't like
  • Unwilling to help
#1132319
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Planet Fitness - Not knowing correct. Number

#1137569
3.2
Details
No one can give me my 10 digit check in code number which is required to pay my bill online or by the 800 number. I had fraud on my account so owe 89.97 right now. Im not paying anymore late fees. Can't get to gym. Caring for my dying uncle. This is ridiculous and upsetting no pne can help
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Planet Fitness - Watch your checking account

#1136026
2.6
Details
Great facility and atmosphere.. but pf repeatedly kept hitting my bank account..they won't let you pay cash.. and as a veteran I'm curious if there is a place to to a gym for free or at least cash option
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Additional Fees
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Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
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Product or Service Quality
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Planet Fitness - Annaul payment paid out twice
1/1

Planet Fitness - Annaul payment paid out twice

#1135185
1.8
Details
November 14-15, 2017 payment was paid out twice to Planet Fitness at Evergreen Park. I have been calling since November 15 and no one return my calls. the staff ask for my name and number but i never get a call back..i finallt talk to the manager and she act like i was wrong..so now im ban from the place..aand all i want is my 49.00 back..my name is Shawanda Closure acct # 048110776.
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Exchange, Refund and Cancellation Policy
Location
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Product or Service Quality
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Planet Fitness - Cancelled membership

#1134031
1.4
Details
I cancelled my membership and was still charged for mine and my daughter membership. I talked to Michael McBride on November 18th and he said it doesn't show our membership cancelled. I do not remember who I talked it was a young girl. All I want is my money put back in my bank account. Sue Lemieux
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When signing up, asked twice if there were ANY OTHER FEES, and was told “no”.Three months later was automatically debuted $42. Upon inquiry, was told this was the annual fee. Requested for it to be removed, was denied. Requested Manager, was only given an email...
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Anonymous
Rose Lopez

I am confident they told you about the Annual. it's on ALL of their paperwork. When you asked ANY OTHER FEES, the answer is No. There is usually a Start-up, A Proprate, the...

Anonymous
Kabe

what, you didn't reas what you were signing?

Product
Planet Fitness Membership
#1127216
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So just got charged $60 this month for their mistake.. will not ever step foot in another planet fitness and do not recommend them for their rude staff. It took me 3 phone calls letting the phone ring numerous times before anyone would answer.. I walk away from this...
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Anonymous
taylor

they don't use paper!!!! you m0r0n!!!your lies are completely transparent!!!

Anonymous
Anonymous

TOTAL BS!!!PF cancellations HAVE been virtual for more than 2.5 years.YOUR rant is a complete lie!

Product
Planet Fitness Membership
#1116891
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My local gym closed without notice, yet they continue to charge me. I can't "cancel" my membership as it requires you go to your gym or send a letter via certified mail to your local gym. Inquiries at corporate have gone ignored. They have now charged me for three...
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Anonymous
Anonymous

I don't know what happened. PF corporate would completely back you in a case like this. the Agreement has plenty of legal language about closings.YOU AND ALL of their member...

Product
Planet Fitness Membership
#1116174
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So I've been going to planet fitness for about 2 weeks never missed a payment or anything. I realized that paying $20 a month to go by myself once a week and not even use the special offers they give you was pretty stupid so I thought about quiting. As soon as I...
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Anonymous
Anonymous

what an idiot!!!! you are all over the place. Agreements mean you accept the terms. you have absolutely NOTHING to complain about, except your own stup!dity!

Anonymous
Darlene Kline

a lot of what you wrote didn't make sense in the timeline. if you joined in August, your annual fee is in October. so if you are writing about a recent charge, then you've b...

1.1
Product
Planet Fitness Membership
#1113457
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2 years ago I joined my local Planet Fitness Gym while it was still under construction. Since they opened a few months later, I attended twice. Oct. 1st they charged the yearly membership fee to my debit card; 2 days later I went in to cancel fully expecting to have...
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Anonymous
Marty

a business cannot make you use it, they just can be open for you. PF does just that. so... you attended twice. the dues are monthly then there is an annual fee. everyone p...

1.0
Product
Planet Fitness Membership
I didn't like
  • Policy
  • Unhelpful management
#1113147
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Hidden fees - watch out!When I cancelled my membership, I was told I would incur no more fees. However, I was charged a $39 annual fee (deducted directly from my bank account) for 2018 later that week. The local gym was not able to reverse the fees and neither would...
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Anonymous
Marty

Take your receipt to the manager. but if you cancelled AFTER the 25th, you are liable for the Annual Fee. It's not fine print on the Agreement. the cancellation refers to t...

1.7
Product
Planet Fitness Membership
#1110845
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I recently got very sick and became disabled.I am in a wheelchair chair and unable to walk. I had sent emails and request to cancel and got nothing back and still got charged the anual fee. I called and you said I had to come down IN PERSON!!!I’m in a wheelchair and...
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Anonymous
Samantha Teynild

how the heck are they supposed to know your circumstance over the telephone or email. haven't you heard that 90% people LIE to avoid legal responsibility .cable bills, energ...

Anonymous
Anonymous

you recently got sick, became disabled and moved out of your apartment. while moving out there are things that have to be done, things to close, bills to pay. since those bi...

2.3
Product
Planet Fitness Membership
#1110628
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