Product: Planet Fitness Membership Clear all filters (0 of 926 reviews match)
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I called to see if I could join with my daughter who is under the age of 10 but was recomended by her doctor to do some cardio activities. All I wanted was for she and I to go walk and do the stepper. I was told they WILL NOT ALLOW ANYONE under the age of 13 to join!...
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Anonymous
Ann Onymous

To all those who say shame on the parents for having a chubby kid. In America, school aged children eat two of their three daily meals at school. My son has a weight issue...I...

Anonymous
Jake987_456

Nice thanks ima go and see if 11 year old's are allowed

Product
Planet Fitness Membership
#471916
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I got a letter to come back to Planet Fitness so I went to join with my husband. They denied my membership because I only have a credit card! My husband and I did away with our bank account months ago due to high fees and hearing this really makes me Irate! So you...
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Anonymous
sharod

i too do not like the idea of giving my bank account, I was all set to sign up until I saw they would not accept a monthly payment with my credit card. With all the identity t...

Anonymous
Anonymous

its so unfortunate. I cant believe you need to have a bank account to open a planet fitness account. online data is being compromised every day, its much riskier to have your ...

Product
Planet Fitness Membership
#272235
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The PF located at 1404 Lawrenceville Suwanee Rd, Lawrenceville, GA has twice now made me sit and wait to use the tanning bed because of some cleaning policy. The longest you can tan is 15 mins. But they only allow members to tan on the 1/5 hr marks. For example if...
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Anonymous
Anonymous

What's the earliest you can use a tanning bed

Anonymous
Karen L 724

No one has to schedule anyone around YOUR schedule. That’s just dumb. Also, how many times can you possibly misspell “beds”?

Product
Planet Fitness Membership
I liked
  • Location
  • Most of equipment
  • Cleanliness
I didn't like
  • Customer service
  • Unprofessional employee attitudes
  • No notification
#606460
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I recently cancelled my membership, 6 days after I was charged the annual fee. I requested a refund of the annual fee and all they said was it was in the contract - and I would be charged regardless if I cancelled or not. I asked to talk with the manager and the desk...
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Anonymous
Philly

I had the same thing happen. I thought the $39 was a one time fee for joining. After paying the $10 monthly , I wanted to cancel after 1 yr and found they took that fee again ...

Anonymous
Anonymous

They clearly told me when signing up about the annual fee. You literally have to sign to agree to it.. I love how people will try to destroy a buisnesses reputation because of...

Product
Planet Fitness Membership
#241646
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Hidden fees - watch out!When I cancelled my membership, I was told I would incur no more fees. However, I was charged a $39 annual fee (deducted directly from my bank account) for 2018 later that week. The local gym was not able to reverse the fees and neither would...
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Anonymous
Charles

The annual fee is only in the small print. Glad I noticed it after reading this comment.

Anonymous
Marty

Take your receipt to the manager. but if you cancelled AFTER the 25th, you are liable for the Annual Fee. It's not fine print on the Agreement. the cancellation refers to t...

1.7
Product
Planet Fitness Membership
#1110845
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For the past 3 months, due to a problem created by the person who signed me and my son up for a $19 membership and a $10 membership, my checking account has been billed a $10 late fee on both accounts. Therefore, I've been billed $50 per month because of a mistake that...
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Anonymous
Anonymous

What was the mistake?

Anonymous
Brian

I am getting a similar problem myself. Somehow, though I have been paying the $20 on autopay FOR OVER TWO YEARS, I now find that I have been charged late fees for the last sev...

Product
Planet Fitness Membership
#524201
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Resolved
Planet Fitness heavily advertised their $9.99 no commitment. I spoke with two representatives. One, by phone on my initial call. The 2nd, in person when I came in to actually join, and work out. In my initial phone conversation, I was completely transparent about what...
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Anonymous
Anonymous

"l find it very hard to believe that staff did not mention the annual fee as well. It is literally on all their marketing, and ingrained into their heads. It’s not hidden at ...

Anonymous
Anonymous

Odd that all the “members” (and not employees/management as they state... yes implication intended) all focus on the signed agreement that I acknowledged I did not closely loo...

2.5
Product
Planet Fitness Membership
#1126046
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I cancelled my membership 2 weeks after the 'annual fee' of $42.32 was taken out for the upcoming 2016 year in Oct. 2015 after being a member for almost 2 years and another October 2015 monthly fee was taken(another $21.69). I have requested a refund as I am no longer...
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HelpCenter_PissedConsumer
HelpCenter_PissedConsumer

If you have difficulties with canceling Planet Fitness membership, getting a refund or are concerned about unauthorized charges from PlanetFitness.com, read what can be done h...

Anonymous
Sal

Cancelled my membership 3 days after they charged my account for 2019 annual membership dues on 12/03/18. Asked for a refund of that 2019 annual dues they took from my account...

Product
Planet Fitness Membership
I didn't like
  • Fine print
  • Lack of prorating maintenance fee
  • Lack of use of facility when canceling when paid month early
#727999
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Planet Fitness - My Membership Got Cancelled For Being a "Lunk"
Planet Fitness has been screwing with me the day i signed up. Basically they use predatory practices to scam me and charge me about 30 bucks a month. I signed up initially for the plan that allows you to cancel anytime, the $15/mo plan. And basically for some reason,...
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1.1
Product
Planet Fitness Membership
I didn't like
  • Staff
#1381667
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The staff was rude ... they re racist , they overcharged my account
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Anonymous
Anonymous

Gosh, can you even please state the issue without going to melanin.... I doubt it since you didn't! So what's your beef that's at issue and the one that determines racism? Do ...

1.2
Product
Planet Fitness Membership
#1410055
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