Product: Planet Fitness Membership Clear all filters (0 of 759 reviews match)
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I called to see if I could join with my daughter who is under the age of 10 but was recomended by her doctor to do some cardio activities. All I wanted was for she and I to go walk and do the stepper. I was told they WILL NOT ALLOW ANYONE under the age of 13 to join!...
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Anonymous
Ann Onymous

To all those who say shame on the parents for having a chubby kid. In America, school aged children eat two of their three daily meals at school. My son has a weight issue...I...

Anonymous
Jake987_456

Nice thanks ima go and see if 11 year old's are allowed

Product
Planet Fitness Membership
#471916
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I got a letter to come back to Planet Fitness so I went to join with my husband. They denied my membership because I only have a credit card! My husband and I did away with our bank account months ago due to high fees and hearing this really makes me Irate! So you...
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Anonymous
Amber

I used the Wal-Mart money card and they let me. All they need is a routing number.

Anonymous
Jamie

Sounds like this PF is just scamming people. I recently joined our local community center and they have workout equipment just like the gym. Best thing, it's free. Don't have ...

Product
Planet Fitness Membership
#272235
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The PF located at 1404 Lawrenceville Suwanee Rd, Lawrenceville, GA has twice now made me sit and wait to use the tanning bed because of some cleaning policy. The longest you can tan is 15 mins. But they only allow members to tan on the 1/5 hr marks. For example if...
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Anonymous
Karen L 724

No one has to schedule anyone around YOUR schedule. That’s just dumb. Also, how many times can you possibly misspell “beds”?

Anonymous
Cynthia gamboa

How far in between I can tan again?

Product
Planet Fitness Membership
I liked
  • Location
  • Cleanliness
  • Most of equipment
I didn't like
  • Unprofessional employee attitudes
  • Rude employee
  • Customer service
#606460
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I recently cancelled my membership, 6 days after I was charged the annual fee. I requested a refund of the annual fee and all they said was it was in the contract - and I would be charged regardless if I cancelled or not. I asked to talk with the manager and the desk...
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Anonymous
Anonymous

They clearly told me when signing up about the annual fee. You literally have to sign to agree to it.. I love how people will try to destroy a buisnesses reputation because of...

Anonymous
Anonymous

Always read the agreements before signing that way there are no surprises. They wouldn’t have taken it out of your account unless authorized and obviously you enjoyed using th...

Product
Planet Fitness Membership
#241646
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Hidden fees - watch out!When I cancelled my membership, I was told I would incur no more fees. However, I was charged a $39 annual fee (deducted directly from my bank account) for 2018 later that week. The local gym was not able to reverse the fees and neither would...
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Anonymous
Charles

The annual fee is only in the small print. Glad I noticed it after reading this comment.

Anonymous
Marty

Take your receipt to the manager. but if you cancelled AFTER the 25th, you are liable for the Annual Fee. It's not fine print on the Agreement. the cancellation refers to t...

1.7
Product
Planet Fitness Membership
#1110845
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For the past 3 months, due to a problem created by the person who signed me and my son up for a $19 membership and a $10 membership, my checking account has been billed a $10 late fee on both accounts. Therefore, I've been billed $50 per month because of a mistake that...
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Anonymous
Anonymous

What was the mistake?

Anonymous
Brian

I am getting a similar problem myself. Somehow, though I have been paying the $20 on autopay FOR OVER TWO YEARS, I now find that I have been charged late fees for the last sev...

Product
Planet Fitness Membership
#524201
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Planet Fitness heavily advertised their $9.99 no commitment. I spoke with two representatives. One, by phone on my initial call. The 2nd, in person when I came in to actually join, and work out. In my initial phone conversation, I was completely transparent about what...
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Anonymous
Anonymous

"l find it very hard to believe that staff did not mention the annual fee as well. It is literally on all their marketing, and ingrained into their heads. It’s not hidden at ...

Anonymous
Anonymous

Odd that all the “members” (and not employees/management as they state... yes implication intended) all focus on the signed agreement that I acknowledged I did not closely loo...

2.5
Product
Planet Fitness Membership
#1126046
Reply to reviews
I cancelled my membership 2 weeks after the 'annual fee' of $42.32 was taken out for the upcoming 2016 year in Oct. 2015 after being a member for almost 2 years and another October 2015 monthly fee was taken(another $21.69). I have requested a refund as I am no longer...
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Anonymous
Anonymous

Planet fitness is not a good gym poor management and lies about payment fees had to close checking account. They keep trying to get money out. I dont understand how a company ...

Anonymous
Anonymous

Someone broke my lock stole my belongings staff wouldn't assist me I asked to look at the camera she stated that she couldn't roll the camera back very unprofessional,I stat...

Product
Planet Fitness Membership
I didn't like
  • Lack of prorating maintenance fee
  • Lack of use of facility when canceling when paid month early
  • Fine print
#727999
Reply to reviews
Planet Fitness - I canceled my membership over a year ago
Planet Fitness - I canceled my membership over a year ago
Planet Fitness - I canceled my membership over a year ago
I canceled my membership over a year ago and they still continue to take money from my account. This company needs to be investigated ( FRAUD)
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BlindEagle
BlindEagle

Go to your home club and talk to them about it. How did you cancel your membership? There are only two methods for cancelling a membership;1. you go down to your home club in ...

1.2
Product
Planet Fitness Membership
#1308961
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The business practices of Planet Fitness, I would expect to be better, But they are deceptive and dishonest. I called in several times to cancel my membership , and they kept telling me to call back between September 8th and 15th . When I call them on the eighth They...
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Anonymous
Anonymous

I don't believe a word.... sorry. The terms are so simple my 7 year old understands. There is a time window for billing to stop for the next cycle, but you can cancel ANYTIME....

1.0
Product
Planet Fitness Membership
I liked
  • When they lied to me
I didn't like
  • Finding out they lied to me
#1352944
Reply to reviews