Product: Planet Fitness Receptionist Clear all filters (0 of 14 reviews match)
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Planet Fitness - Incident occured

Insult by an employee and belittle a customer
4.5
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Planet Fitness Receptionist
#1443333
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Planet Fitness - UNSATISFIED

I went to day for the first time to the gym in Henderson,N.C. I was not at all pleased with how I was greeted or the length of time it took to be showed the facility. No professionalism at all. The guide did not show me how to work the treadmill as another lady showed me how. The guide did not really explain a lot, she just say hit the start button. I understand that some people are good with that but I am not. I like hands on and I did not receive that. Nothing against gays, but the one that works up there should not even be up front. All he does is look for guys that come through the door. Wow regretting even joining.
3.0
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Planet Fitness Receptionist
I didn't like
  • Way they treated clients
#1438143
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Planet Fitness - Staff is not around for a long period of time

Every Monday morning I go in to workout the staff seems to disappear for a long period of time when I would like to purchase a Gatorade beverage. I workout at the Universal City Tx Planet Fitness, also I would like to know why can’t there be two people working in the morning so that there can be someone at the desk at all times I go in and start my workout at 3:30am Thank you
3.2
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Planet Fitness Receptionist
#1425833
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Planet Fitness - Staff member puts me in bad mood

Ive been going to planet fitness for almost 4 years now and the staff members have got more and more unfriendly over the years one in particular i believe her name is Aubrey she has a bad attitude and i always hear complaining about work to other employees when im checking in or waiting to tan i wish you would bring in some positive employees that enjoy working there you need to bring back matt! I believe you transferred him to the moline location he was the best!!
4.2
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Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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Planet Fitness Receptionist
#1366406
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I feel like if planet fitness did add some kind of child care, think about how many more women with children would join. That's more money in the long run for planet fitness and they are still helping people live healthier lives. I feel like the ones who don't want the...
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4.4
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Planet Fitness Receptionist
#1326983
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Planet Fitness - Very bad predicament

So I come into Planet Fitness yesterday and I want to pay my balance. If I was behind and the attendant tells me that I have no balance not to worry go ahead and work out and enjoy myself. For which at that time I could have paid you money but I spend it on other things on Parts I needed for my bike because they told me I didn't paid need it be paid there was no problem so I come back the next day and they told me to pay behind feees which I don't have because they told me not to expect about it but
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Planet Fitness Receptionist
#1326027
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Then They called me and told me they canceled my membership cause i used adult language. No refund just a canceled account and they were still laughing on the phone. Like really annoyed. I went to another club in modesto and they called me and told me this, and...
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BlindEagle
BlindEagle

Give more detail please. There has to be a reason they kicked you out, they didn't just randomly decide to pick on you. What happened?

2.8
Product
Planet Fitness Receptionist
#1295683
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Very unhappy with the treatment I received today 6/6/18 7:23 PM at 11141 Us Highway 19 N Clearwater FL 33764 I was told to go F myself by an employee (Bald headed man)after he refused to help me get the phone number & original franchise that I signed up with 2 years...
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Anonymous
Durpa

Are you going to report yourself for your nasty mouth and attitude? Yea I thought not. It’s people like you who are truly trash! You go around being what amounts to a complete...

1.0
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Planet Fitness Receptionist
#1276329
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The Menomonee Falls location in Milwaukee Wi, is full of racist rude *** employees. Every time I visit this location because it’s very close to my house I experience the worst customer service. Last night was my last straw with them. I will never visit this location...
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Anonymous
Anonymous

Yes, detail is very important because your view is totally subjective and totally waveable without details.

2.5
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Planet Fitness Receptionist
#1270696
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I went to Planet Fitness on 83rd St. Chicago, IL on 4/5/18 at 5:30 p.m. An employee, Anica left me standing at the desk for 15 minutes without acknowledging my presence. There were 3 workers working on one account. When I asked if someone could wait on me, she stated...
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Anonymous
Anonymous

I'm on your side in this one.

2.8
Product
Planet Fitness Receptionist
I didn't like
  • Customer service that i received from anica at planet fitness
#1227463
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