Planet Fitness Questions and Answers
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MEMBERSHIP
I SIGNED UP THRU SILVER SNEAKERS OVER A MONTH AGO AND STILL WAS CHARGED $19.99.WHY?
TV stations
The planet Fitness location that I go to and is the most convenient for me is the location in East Harlem 117th Street.This is the only location where they refuse to show Fox News.
Instead putting on Chanel 5 which is also fox network in my city (nyc). Every other location I’ve ever visited has both Fox News and cnn. Are franchises required to show the same stations ?
It certainly seems that way in other locations.I’ve asked staff members but they just shrug their shoulders because they don’t have an answer.
planet fitness wifi problems. West Erie Plaza Erie Pa.
I joined 4 days ago and tried EVERYTHING to connect to their WIFI.I had my phone checked out working great.
I can connect to all wifis except that one.Password is correct {you belong}...
Old Bill
I need to know how much I owe from a past membership so I can rejoin?Name..
Margaret Runion last 4 of ss#1211 from A membership from zip code 46818 .Looking to join facility at zip code 46804
Tanning Services
Planet Fitness, Would you please send me your rates to charge for tanning and what type of beds you provide in your fitness centers? I appreciate it very much. I am part owner of a Tanning Salon in Ketchum, Idaho and we are about to open and I am looking into the pricing for our future clients.
Hydromassage and massage chair
How do the hydromassage and massage chair work? I just got the black card how do you use them?
Complaint
Need the last name to an employee named Jessica at the Springfield Or.Planet Fitness.
She is fallowing me and now stalking. To get a restraining order I need a last name.
She is now with a male who is also involved.Police are aware.
What is the policy for refunds?
I cancelled memebership because of EFT. The money was not in my account to take and I would like my membership payment refunded asap.
At the gym I frequent, the staff has informed me they've received a set of channels, a "list" of sorts from corporate. In reality they aren't even supposed to be changing the channels at all from the predetermined ones. Not sure what programs are offered, though.