Planet Fitness Questions and Answers
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When I start at 1 in circuit area it is because my work out is to do the “circuit”. People constantly jump in the middle and ask are you done with that machine, etc...
Please PF get a grip on this problem. I can’t believe people are this inconsiderate.
Changing home club not pissed off
I just signed up at the Cary NC club which is about 6 miles from my house and I found out there will be one opening in Holly Springs about 2.5 miles frim my house. Can I change home cluns, I am a standard member.
Can Planet Fitness explain how they feel it’s okay to fraudulently take money after memberships are canceled ?
Pay the whole year up front
I am a combat veteran and there is an organization that wants me to pick a gym so I picked Planet Fitness so when they called the club I would be joining they were told they only do monthlys well they will not do monthly so is this gym Veteran Friendly
Why are you still charging my account??
Why are y’all still charging my account?? I have not stepped in a plant fitness in over 4+ years ?? Their is no way to contact you guys over the phone ??
Hi, I recently moved to another city and they dont have PF there. I called my old PF gym to cancel my membership but they say I need tp come in too cancel it, but I cant. What can I do to cancel my membership?
Age to join as black card member
I am 17 years old and was wondering if I am able to join as a black card member with permission of a parent. I’ve looked on the site, but it is not very specific or helpful.
Problems with my account
Can someone from corporate please call me im having trouble with my home club and billing im pretty disappointed with PF at this time so i would appreciate a call back at (401)480-7509 my name is Maribeth Gremour thank you
I SIGNED UP THRU SILVER SNEAKERS OVER A MONTH AGO AND STILL WAS CHARGED $19.99.WHY?
The planet Fitness location that I go to and is the most convenient for me is the location in East Harlem 117th Street. This is the only location where they refuse to show Fox News.
Instead putting on Chanel 5 which is also fox network in my city (nyc). Every other location I’ve ever visited has both Fox News and cnn. Are franchises required to show the same stations ?
It certainly seems that way in other locations. I’ve asked staff members but they just shrug their shoulders because they don’t have an answer.
I need to know how much I owe from a past membership so I can rejoin? Name..
Margaret Runion last 4 of ss#1211 from A membership from zip code 46818 . Looking to join facility at zip code 46804
Can a 14 get membership
Can a 14 year get membership
Planet Fitness, Would you please send me your rates to charge for tanning and what type of beds you provide in your fitness centers? I appreciate it very much. I am part owner of a Tanning Salon in Ketchum, Idaho and we are about to open and I am looking into the pricing for our future clients.
Hydromassage and massage chair
How do the hydromassage and massage chair work? I just got the black card how do you use them?
What is the policy for refunds?
I cancelled memebership because of EFT. The money was not in my account to take and I would like my membership payment refunded asap.
Is it possible for me to pay with a different prepaid card monthly?
Why does Planet Fitness offer bagels and coffee
We get the free bagels on the 2nd Tuesday of the month but no coffee. I have asked and I get the same response from the staff.
We can't afford it!! Then isn't that false advertisement?
I am a Black Card Member. I am at the Visalia, Ca gym.