Planet Fitness Questions and Answers
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I don't think I went to the gym in March and I probably won't be going this month. I would like to either cancel my membership or stop payments until it is safe to go back to the gym but I'm not sure how to start this process. Please help :) thank you
I want to cancel my membership. I have recently lost my job and can no longer afford it at this time.
The website says to contact my local branch, which I've tried to do multiple times. But it would seem in light of Covid-19, no one is answering phones at my local branch. It rings twice and disconnects. There are no email addresses to contact someone there via email.
I just would like to cancel at this time. Thank you to whomever can get this done.
Would like to return keys that I found or let the person reach out to me to get them
I found a planet fitness membership tag with car keys on it and would like to get in touch to return the keys How may I do that
Are we still going to get billed prior to stores not open because of virus?
Since stores are closed due to virus, will i still get billed, i need to take off auto pay
Are you guys taking out the monthly and yearly fee in April 2020?
Are you guys still taking out the yearly fee on April 1 2020 and are you going to take out the monthly payment out of my account? In April 2020
My name is betty day sigle mom with 4 kids i cant work because of covid-19 because i am a nail tech what are my options for my bill
What happens to my membership when the gym is closed?
Since the gyms are closed due to covid-19 am obligated to pay during the closure?
Covid19 funding freeze
I received a corporate email stating no charge during the gym lockdown. However, my bank account has been debited for $23. Will that be refunded?
Your office do not answering
When are the gym are opened again?
I had to leave the country this January fir a family death emergency situation- so please refund my fees that was detected since then.
Keep being redirected to contact other offices. I want my membership canceled
To cancel my membership
Cant afford a membership right now do to covid-18
way is my account use other person?
way is under my phone number and email using other person??????
COVID-19 Membership cancelation
Similar to what other people have said- I was charged a membership fee while all the clubs are closed for COVID-19. I want to cancel my membership indefinitely and be refunded for this month. There is no way to contact corporate- we are repeatedly looped back to "contact your home club," which is currently impossible.
How do I get refund while gym is down for coronavirus issues
Being charged while gym is shut down.
I want to cancel my membership
Can I freeze my account due to coronavirus and no gym are open
Why can I not cancel in an easier fashion?
There is a pandemic going on, ALL of the stores are closed, I cant walk in and cancel or call them. There are no mail delivery services so I can't mail a letter.
Due to the pandemic I am deploying early! I won't be able to contact you in the middle of ocean when you do finally open up again. Can you please cancel my account! I will return and use you again, but I'm not likely to do that if you don't help me out here.
I emailed the corporation this information and they had the nerve to send an email saying to "Walk into planet fitness and fill out a cancellation form." Thatd be all fine and dandy if there was anyway to contact someone by letter or in person.
And due to the Servicemembers Civil Relief Act I'm not liable to pay fees for canceling contracts for deployment. Why are you trying to punish me for protecting our country?