This Planet Fitness just opened and has been great. Clean, bright and nice machines and clean. Big lockers. Very nice. However recently (5 of my last 6 visits in about 2 weeks now) the elliptical machines which I have gotten on would not register a heartrate or it...Read more
Planet Fitness - Membership issues
I am a black card member and Sarah will not allow me to bring a guest.
Planet Fitness - Being ignored about my last check
I got fired from planet fitness and have been contacting them about my last pay I was signed up for direct deposit however I did not get a call saying they were mailing my check it has been 7 days and I have still not received it or been notified and I also text and call my managers cell phone she hasn’t answered neither one of them
My account has been charged for the past year. When I realized it was happening, I called the gym. The person who answered the phone was rude and inappropriate. The "Acting General Manager" Ronnie was even worse. I asked for a copy of the contract. I received a...Read more
Planet Fitness - There were no employees for at least an hour
No one was at my gym this morning 4-26-18 for about an hour from 6am until I left at 7am. Several people wanted to get massages and tans and no one was there to help. Super annoying! This was at the Rancho Cordova location
Planet Fitness - Billing problem bad employees
Changed a policy that needs questioning about my billing.
Had to let my membership go a year ago. My daughter had Gray zone lymphoma and getting to the gym on a regular bases was next to impossible. I might add here I am also disabled. Planet Fitness always advertises $1-$5 start up...so disappointed when I finally can go...Read more
I joined this gym last year for the simple fact that they had childcare. I am a single mom so this worked perfectly for me. After just 3 weeks at this gym, i was told that they would no longer provide childcare. So i told then i would no longer be a member at this gym...Read more
About two years ago i cancelled my membership and today i wanted to start back up but i have a balance of 70 left in my account. If you look through my history i have not walked into your gym for a very long time and the manager refused to waive the amount due and...Read more
Signed up and was told they take $10/month, no commitment. Dont tell you you're committed to a year membership. Staff doesn't care at all, cant go to a corporate level because its all done on site, nowhere to go to resolve issues and the ppl who work there do nothing...Read more
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