Planet Fitness Reviews and Complaints
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This Planet Fitness just opened and has been great. Clean, bright and nice machines and clean. Big lockers. Very nice. However recently (5 of my last 6 visits in about 2 weeks now) the elliptical machines which I have gotten on would not register a heartrate or it...
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Planet Fitness - Membership issues
I am a black card member and Sarah will not allow me to bring a guest.
Planet Fitness - Being ignored about my last check
I got fired from planet fitness and have been contacting them about my last pay I was signed up for direct deposit however I did not get a call saying they were mailing my check it has been 7 days and I have still not received it or been notified and I also text and call my managers cell phone she hasn’t answered neither one of them
My account has been charged for the past year. When I realized it was happening, I called the gym. The person who answered the phone was rude and inappropriate. The "Acting General Manager" Ronnie was even worse. I asked for a copy of the contract. I received a...
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Planet Fitness - There were no employees for at least an hour
No one was at my gym this morning 4-26-18 for about an hour from 6am until I left at 7am. Several people wanted to get massages and tans and no one was there to help. Super annoying! This was at the Rancho Cordova location
Planet Fitness - Billing problem bad employees
Changed a policy that needs questioning about my billing.
Had to let my membership go a year ago. My daughter had Gray zone lymphoma and getting to the gym on a regular bases was next to impossible. I might add here I am also disabled. Planet Fitness always advertises $1-$5 start up...so disappointed when I finally can go...
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Anonymous
They have 8 million members and are doing ok.
I joined this gym last year for the simple fact that they had childcare. I am a single mom so this worked perfectly for me. After just 3 weeks at this gym, i was told that they would no longer provide childcare. So i told then i would no longer be a member at this gym...
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Anonymous
what method of cancellation did you use?
VariablePointer
What location was this at??
About two years ago i cancelled my membership and today i wanted to start back up but i have a balance of 70 left in my account. If you look through my history i have not walked into your gym for a very long time and the manager refused to waive the amount due and...
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Anonymous
Non use does not mean you don't have to pay your dues. You became a member, but they can't force you to come in. Once 30 days after cancellation has passed. in your case, a fe...
Durpa
Pay your past balance and problem solved. Why would you expect them to waive ANY money you owe? Kinda childish to make a post about YOUR inability to pay your bills.
Similar to Planet Fitness
Signed up and was told they take $10/month, no commitment. Dont tell you you're committed to a year membership. Staff doesn't care at all, cant go to a corporate level because its all done on site, nowhere to go to resolve issues and the ppl who work there do nothing...
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Anonymous
Your PF location has a $15 per month no committment membership.The other 2 have a 12 month committment.And for future reference, don't be anecdotal for sympathy. You will lose...
sounds like your son joined without your knowledge and used your bankng info.And reasoning did the manager use?what