filters
state:
Show
city:
Show
product:
Show
I called to see if I could join with my daughter who is under the age of 10 but was recomended by her doctor to do some cardio activities. All I wanted was for she and I to go walk and do the stepper. I was told they WILL NOT ALLOW ANYONE under the age of 13 to join!...
Read more
Anonymous
Ann Onymous

To all those who say shame on the parents for having a chubby kid. In America, school aged children eat two of their three daily meals at school. My son has a weight issue...I...

Anonymous
Jake987_456

Nice thanks ima go and see if 11 year old's are allowed

#471916
Reply to reviews
I am a black card member which allows me to bring a guest. My wife comes as my guest. The planet fitness in Rocky Mount NC just got new message beds. When my wife and I went to use the beds, we were told that I was the only one who could use the beds, but my wife...
Read more
Anonymous
Anonymous

I was told when I signed up that my guest could use the massage beds once and only once. and so I took my boyfriend with me and the person who signed us up for the black card ...

Anonymous
Fargo Planet

Reminds me of the quote from the Movie Stand by Me - "Maybe a more experienced shopper could have done more with your eleven cents.". Dude it's twenty bucks, show your wife sh...

#467114
Reply to reviews
I love planet fitness and what it has to offer.however i am also a single mother who can only workout when have a babysitter. there are more like me who choose other gyms over planet due to no child services. I went to a compettion who offered child care but did not...
Read more
BlindEagle
BlindEagle

They wont take it into consideration. Just find a different gym. There's a billion other gyms that offer child care, stop bugging the only one that doesn't.

Anonymous
Ns

They will just ripped off your money. They should print a copy of the contract and give every person who wants to join the membership a copy. They do not tell you about the an...

#171681
Reply to reviews
I got a letter to come back to Planet Fitness so I went to join with my husband. They denied my membership because I only have a credit card! My husband and I did away with our bank account months ago due to high fees and hearing this really makes me Irate! So you...
Read more
Anonymous
Jamie

Sounds like this PF is just scamming people. I recently joined our local community center and they have workout equipment just like the gym. Best thing, it's free. Don't have ...

Anonymous
Roxanne Terramagra

I am having the same problem. BUT I don't allow anyone into my checking account, not even my husband

#272235
Reply to reviews
The PF located at 1404 Lawrenceville Suwanee Rd, Lawrenceville, GA has twice now made me sit and wait to use the tanning bed because of some cleaning policy. The longest you can tan is 15 mins. But they only allow members to tan on the 1/5 hr marks. For example if...
Read more
Anonymous
Karen L 724

No one has to schedule anyone around YOUR schedule. That’s just dumb. Also, how many times can you possibly misspell “beds”?

Anonymous
Cynthia gamboa

How far in between I can tan again?

I liked
  • Most of equipment
  • Location
  • Cleanliness
I didn't like
  • Customer service
  • No notification
  • Unprofessional employee attitudes
#606460
Reply to reviews
Joined in April of 2016 with an expected open date of May 2016. May moved to June etc and they finally opened after the 4th of July 2016. Upon joining, I specifically asked about the $39.00 annual maintenance fee. If specifically this was due at the time of joining? ...
Read more
Anonymous
Surfer

Early cancellation on a 12 month membership plan has charges for 3 months or pay a $58 buyout fee.So that is why you were charged 3x each.The Black card has a 12 month Commit ...

Anonymous
Anonymous

because of the late opening, i suggest contacting corporate. there are a few things you stated that i don't understand, but that's best dealt with the home club and corpora...

2.8
I liked
  • Equipment condition and availability
  • Hours
#933238
Reply to reviews
I signed up with Planet Fitness about 5 months ago. Everything was going great until I had to update my billing information. Before, I just gave them my credit card number and they billed me every month without any problems. Now they are asking for my checking...
Read more
Anonymous
NOTPF Ever

I was going to join today online. No way i am giving my bank info. The banks cannot keep my information secure these days, imagine leaving it in the hands of part time employe...

Anonymous
Edisontenesaca

God this pissed me off as well.

#381766
Reply to reviews
I recently cancelled my membership, 6 days after I was charged the annual fee. I requested a refund of the annual fee and all they said was it was in the contract - and I would be charged regardless if I cancelled or not. I asked to talk with the manager and the desk...
Read more
Anonymous
Anonymous

Always read the agreements before signing that way there are no surprises. They wouldn’t have taken it out of your account unless authorized and obviously you enjoyed using th...

OneChihuahua
OneChihuahua

Yes they didn't tell me about the 39.00 annual fee at all until they deducted it from my account.

#241646
Reply to reviews
I think the elephant in the room is that no one wants to admit they have credit problems. I was a member of planet fitness for almost 2 years, joined with a credit card for the upfront fee but had to give my checking account for the monthly fee and annual fee once a...
Read more
Anonymous
Anna

I don't have a checking account right now. I don't need one, and I'm not going to pay the monthly fee for an account I don't need. I guess Planet Fitness doesn't want people t...

Anonymous
Beth

I cancelled my Planet Fitness membership because of the checking acct. only policy. I don’t give anyone access to my checking account.

#966630
Reply to reviews
Wanted to join at $10 offer. Found out can only do by PF automatically billing credit card monthly. My past experience has found this VERY DANGEROUS and out of control. OFFERED TO PAY CASH FOR ENTIRE YEARS MEMBERSHIP!!!! CASH!! Was told not company policy. ...
Read more
Anonymous
Lacey

My info was stolen by target, home depot and a local community college. I won't do auto withdrawals any more. Besides you can't control if they take more until after the fact....

Anonymous
Anonymous

I was told I could pay by cash but would cost me more.

#397341
Reply to reviews