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I called to see if I could join with my daughter who is under the age of 10 but was recomended by her doctor to do some cardio activities. All I wanted was for she and I to go walk and do the stepper. I was told they WILL NOT ALLOW ANYONE under the age of 13 to join!...
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Anonymous
Mariah

Well I’m two years under 13 but does that really counr

Anonymous
Anonymous

So can they bring them in as guest ? I’m at the gym right now dad brought in his 2 boys and they aren’t near 13

#471916
Reply to reviews
I am a black card member which allows me to bring a guest. My wife comes as my guest. The planet fitness in Rocky Mount NC just got new message beds. When my wife and I went to use the beds, we were told that I was the only one who could use the beds, but my wife...
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Anonymous
Anonymous

I was told when I signed up that my guest could use the massage beds once and only once. and so I took my boyfriend with me and the person who signed us up for the black card ...

Anonymous
Fargo Planet

Reminds me of the quote from the Movie Stand by Me - "Maybe a more experienced shopper could have done more with your eleven cents.". Dude it's twenty bucks, show your wife sh...

#467114
Reply to reviews
I love planet fitness and what it has to offer.however i am also a single mother who can only workout when have a babysitter. there are more like me who choose other gyms over planet due to no child services. I went to a compettion who offered child care but did not...
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Anonymous
Star

Monthly rates should Not have to go up for the people that are not using the child care service..just increase the cost to the ones that need it...I like and prefer planet fit...

Anonymous
CaRD

This is a reply to a old comment but here it goes. I've been married, I've been a single mom. My children are now grown. I work with kids. I can understand the need for childc...

#171681
Reply to reviews
I got a letter to come back to Planet Fitness so I went to join with my husband. They denied my membership because I only have a credit card! My husband and I did away with our bank account months ago due to high fees and hearing this really makes me Irate! So you...
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Anonymous
sharod

i too do not like the idea of giving my bank account, I was all set to sign up until I saw they would not accept a monthly payment with my credit card. With all the identity t...

Anonymous
Anonymous

its so unfortunate. I cant believe you need to have a bank account to open a planet fitness account. online data is being compromised every day, its much riskier to have your ...

#272235
Reply to reviews
The PF located at 1404 Lawrenceville Suwanee Rd, Lawrenceville, GA has twice now made me sit and wait to use the tanning bed because of some cleaning policy. The longest you can tan is 15 mins. But they only allow members to tan on the 1/5 hr marks. For example if...
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Anonymous
Anonymous

What's the earliest you can use a tanning bed

Anonymous
Karen L 724

No one has to schedule anyone around YOUR schedule. That’s just dumb. Also, how many times can you possibly misspell “beds”?

I liked
  • Location
  • Cleanliness
  • Most of equipment
I didn't like
  • Customer service
  • No notification
  • Rude employee
#606460
Reply to reviews
I signed up with Planet Fitness about 5 months ago. Everything was going great until I had to update my billing information. Before, I just gave them my credit card number and they billed me every month without any problems. Now they are asking for my checking...
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Anonymous
Anonymous

I agree! My friend and I went to sign up with the new Planet Fitness in Bridgeville and they ask for all our bank info and said that’s the ONLY way we could pay, I was like PE...

Anonymous
Anonymous

yeeeah eff that

#381766
Reply to reviews
I think the elephant in the room is that no one wants to admit they have credit problems. I was a member of planet fitness for almost 2 years, joined with a credit card for the upfront fee but had to give my checking account for the monthly fee and annual fee once a...
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HelpCenter_PissedConsumer
HelpCenter_PissedConsumer

If you have difficulties with canceling Planet Fitness membership, getting a refund or are concerned about unauthorized charges from PlanetFitness.com,or just puzzled why the ...

Anonymous
MEJ

I have excellent credit and will not allow check auto pay to Anyone!

#966630
Reply to reviews
Joined in April of 2016 with an expected open date of May 2016. May moved to June etc and they finally opened after the 4th of July 2016. Upon joining, I specifically asked about the $39.00 annual maintenance fee. If specifically this was due at the time of joining? ...
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Anonymous
Surfer

Early cancellation on a 12 month membership plan has charges for 3 months or pay a $58 buyout fee.So that is why you were charged 3x each.The Black card has a 12 month Commit ...

Anonymous
Anonymous

because of the late opening, i suggest contacting corporate. there are a few things you stated that i don't understand, but that's best dealt with the home club and corpora...

2.8
I liked
  • Equipment condition and availability
  • Hours
#933238
Reply to reviews
I recently cancelled my membership, 6 days after I was charged the annual fee. I requested a refund of the annual fee and all they said was it was in the contract - and I would be charged regardless if I cancelled or not. I asked to talk with the manager and the desk...
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Anonymous
Philly

I had the same thing happen. I thought the $39 was a one time fee for joining. After paying the $10 monthly , I wanted to cancel after 1 yr and found they took that fee again ...

Anonymous
Anonymous

They clearly told me when signing up about the annual fee. You literally have to sign to agree to it.. I love how people will try to destroy a buisnesses reputation because of...

#241646
Reply to reviews
Wanted to join at $10 offer. Found out can only do by PF automatically billing credit card monthly. My past experience has found this VERY DANGEROUS and out of control. OFFERED TO PAY CASH FOR ENTIRE YEARS MEMBERSHIP!!!! CASH!! Was told not company policy. ...
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Anonymous
Doug Clauson

I was a member for seven years. Enjoyed it. Stopped taking cash. Dumb move. You lost a good customer.

Anonymous
michael loftus

i would want to pay cash also, i have had my account information breached twice in 5 yrs, I will never let any company store my account numbers in their systems again, Its not...

#397341
Reply to reviews