1 comment

Joining and paying for my friend. The manager set me up to join and left.

She mention signing up my friend at the counter. But for the next 30s my friend waited unaware of what to do or how to get registered. When I checked out the nice young man registered my friend. The next day when my friend went to the Midland, planet fitness gym the manager was rude to her again.

The manager might be privy to how things are done, but new members do not. The "manager" is not a good manager. When I called the "Manager all she did was interrupt me to defend herself.

When I asked her to listen to me she was dismissive. I then called her rude and hung up.

Reason of review: Poor customer service.

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I'm sorry, but your statement, your first few sentences, do not make sense to me. Can you elaborate? I honestly don't know what happened.

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