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I Have been a member of Planet Fitness in Lower Mills/ Mattapan for over a year. For over a year I have been trying to get the club to LOWER the music being placed there. It is just loud. It is over the top, ear damaging, migraine headache bring on loud. No one listens...
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Anonymous
Anonymous

If it's too loud, then you're to old.

Anonymous
Anonymous

They probably did not contact you because your loud complaint was not warranted because of lack substance. I honestly don't understand how the club can function on high volum...

2.7
I liked
  • Most of equipment
I didn't like
  • Loud music
  • No management contact availability
  • No corporate contact
#839398
Reply to reviews
I went to the planet fitness in salem NH to go tanning and there was no one up front behind the desk and no workers in site, all i wanted to do was go tanning and im glad i pay $20 a month to not be able to do that because i waited up front and no worker came to help...
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Anonymous
Anonymous

I bet you tapped your foot and everything, and they still didn't stop what they were doing, disregard the other members that were there first, and roll out the red carpet for ...

Anonymous
Anonymous

What time was it? How long did you wait? We're there other members waiting?

1.8
#799421
Reply to reviews
I think its absolutely bs that corporate took away all the 5lb 10lb and 15lb bars. I can not do walking lunges step ups or squats with 20lbs. I did my circuit with the 20lbs. Well i hurt my self so bad i couldnt walk for almost a week. Really not cool . actually very...
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Anonymous
Anonymous

No outside equipment is permitted. Judgment Free means that your reasons for having a gym membership are not questioned. The way you workout is allowed to be scrutinised bec...

Anonymous
Anonymous

I don't understand what non judgement has to do with what you wrote.However, no outside equipment is ever allowed at any PF because of liability issues, so you can't bring you...

2.9
#774857
Reply to reviews
when I signed a contract for my daughter to go to Planet Fitness the sales person implied that it was a 1 year contract and money would be automatically deducted from my account. What he FAILED to mention is the deduction would continue indefinately until I wrote a...
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Anonymous
Anonymous

funny thing is, if your cell phone contract ends, do you expect your cell phone to automatically stop working, and have to request a new contract. Contract just means you hav...

Anonymous
Geo

I agree. It clearly states, on the contract that everybody has to sign in order to acquire membership, what needs to be done in order to cancel after one year. Apparently we, ...

#388445
Reply to reviews
I had been a member of PF since last year. I like to take my sneaker when I'm the Matt stretching which never been a problem before. Now that we have this new manager name Chris Cooper the *** being rude. 'Told no you can't *** your shoes here. If you...
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#353322
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I've been a member of the Walpole Ma. PF for almost a year. They have a set of circuit training machines, some of which I can use, some I can't do to arthritic knees. I've been selectively using some machines since my enrollment. One recent day there was a sign stating...
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Anonymous
playhookie

Had it with PF. You\'d do well to go anywhere else. As I said before it\'s the worst gym I\'ve seen and I\'ve seen many. Just try and get out of paying their cancellation fee ...

Anonymous
Had It With PF

I have the opposite complaint -- people who come into the 30 Minute Express workout area and use the machines when they are not doing the circuit. And by doing the circuit, I ...

#305348
Reply to reviews
I went to join the gym in west boylston ma, and you can't pay a year up front cash. they want access to your bank acc. monthly. this is pejudice. i don't want anyone in my acc. monthly for any reason nor do i bank on line because i have been a victim of...
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Anonymous
beentthere

I understand your frustration. After a gym that repeatedly drew our monthly membership multiple times in a month, and drew the wrong amount more than once (resulting in overdr...

Anonymous
anonymous

i work at planet fitness aswell and i can assure you that the information stays safe. but i can understand where you are coming from aswell. but anytime you swipe your card at...

#293333
Reply to reviews
I am the girlfriend in previous complaint and we both we standing right there when the woman said they were open 24 hours and that is the only reason we signed up. He contacted the company immediately for some resolution and I couldn't believe the respndimg email. ...
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Anonymous
Darren

Planet Fitness sucks ***

Anonymous
Darren

Do you really need to sign up for Planet Fitness to know that they are a horrible gym? They are to the fitness industry what McDonald\'s is to fine dining.

#239261
Reply to reviews

To cancel a membership is excruciatingly difficult. If you can't go there personally they ask to mail a letter. It takes long enough for this letter to arrive which then they then do not receive and charge you fees and for 2 more months more worth of service. This is...
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Anonymous
WOW

Clearly states in the agreement that there are 2 ways to cancel a membership. Has to be certified for everyones safety. If not certified, no one has to sign for anytthing and ...

Anonymous
hateplanetfitness

I am having the same problem. Sent a letter to cancel, but because it wasnt sent certified \"they never recevied it\" I blocked them from my checking account and a year later ...

#188441
Reply to reviews

Planet Fitness Staff Review

Planet Fitness
#799511
Planet Fitness East Spfld Ma Sucks dirty equipment rude staff to crowded.....West Spld Ma totally different
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Planet Fitness Membership Review

Planet Fitness
#542412
this company is unethical. they make it costly to quit and make their money taking money from accounts of people that they know no longer go to pf
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