signed up for "no contract' membership and after i cancelled and stop direct payment from my checking account they secretly started taking money from credit card , that i had never authorized or even knew , until i looked more closely at my account statement -- Bunch of thieves--they do not respond when contacted, i am disputing the charges to stop this from happening any further , my credit card company says this is a common complaint for this company --- so beware of this company and i recommend look at other fitness organizations to join and not this one
Product or Service Mentioned: Planet Fitness Membership.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $20.
I liked: No contract.
I didn't like: Stealing my money from my credit card.