New Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
2.2

I have been at this gym since it has opened. It was great in the beginning, but now the tanning beds are horrible.

Most of the time the beds have several bulbs burned out. I tell the staff and nothing gets done. The rooms exceed 100 degrees, they do nothing, and in most rooms the thermometer has been removed so you can not complain. I was just in a bed with 7 light bulbs out, I complained about the same bed last week when there were 4 out!!

Complete and total negligence on the staff here. They don't care. The manager phoned me before and told me flat out she was trying her best.. wow if you can't delegate light bulb changing maybe you should not be in charge.

Consequently right after I told them that 7 bulbs were out they cleaned the bed and put the next guest in.... this has been going on since March. It is now June and none of the issues have been addressed or resolved.

Not that anyone cares that my family is about to leave and go to a better maintained gym, but when I do I will post the pictures of the neglected beds and signs bearing information to tell the staff about the rooms exceeding 100 degrees with no thermometers in the room on social media. Maybe then someone will listen.

Reason of review: Bad quality.

Preferred solution: Deliver product or service ordered.

Planet Fitness Pros: Only at first.

Location: 20300 Route 19, Cranberry Township, PA 16066

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Planet Fitness Reviews

  1. 1237 reviews
  2. 707 reviews
  3. 596 reviews
  4. 391 reviews
  5. 196 reviews
Planet Fitness reviews