Planet Fitness - Unethical payment practices
I was grandfathered in with a credit card payment option. Don’t want to give them my bank account info as I have been overcharged by gyms in the past.
Last time went to go update my credit card info and guy at club basically says we don’t allow cc and we never have. I say look at my payment info it’s a cc - he looks and then repeats the line. Basically calling me a liar. My wife has an account and currently uses a cc as well - he seemed to ignore that as well.
Asked to speak to manager and they were workin out soon couldn’t come over. This is the line they use for most problems at this place.
Basically shady franchisee owner has a policy to have employees call customers liars. I cannot support a business with such lousy ethical practices so I quit.
Club location is lake forest park, wa.
Reason of review: Problems with payment.
Location: 17171 Bothell Way NE, Lake Forest Park, WA 98155, USA
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