3.3
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Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
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Staff
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1 comment

The reason I joined the Westfield Planet Fitness was because I particularly liked their "30 Minute Express Workout" room. As a busy working mom, this is ideal for me.

The problem is that members do not follow the rules. They come in, jump in front of me, and just stay on the machine. If I remind them that this is an "Express Workout" I am treated rudely.

The rules are not enforced, and when I complain to the staff, I am treated as though I am the problem. If they are going to offer a room for express workouts they should at least monitor the room and enforce their own rules.

Review about: Planet Fitness Membership.

Reason of review: Bad quality.

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Anonymous
#1428702

Totally agreed!

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